Coztel
Coztel : Reviews, Pricing, Features & Alternatives
$100.00
Coztel is an IT Support tool. Price : $100 (free trial available). Review Coztel : Overview & Pricing
Coztel Overview : Features, Pricing, Reviews & Alternatives
Coztel is an IT Support tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
Coztel is listed as a IT Support and IT Management Software for companies and is used for Call Center, Contact Center, VoIP, Appointment Systems, VOIP …
Coztel price starts from $ 100 per user and per month (free trial available).
Coztel.com is the world leader in cloud-based contact center software for businesses of all sizes. It is one of the perfect solutions for inbound, outbound and mixed call centers. Increase your agent efficiency via phone, chat, email, mobile and social media. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Teamsuport, Pipedrive, and Zoho. Our customer service is available to you 24/7/365/.
World leader in cloud-based contact center software for businesses of all sizes.
What is Coztel ?
Coztel is a leading call center software that provides all types of outgoing, incoming and mixed calls with perfect results in the sales and marketing department for any country. It is a complete call center solution including Hosted PBX, Predictive Dialer, Advanced Dialer, Preview Dialer and Voice Broadcast. It allows you to connect with your customers through emails, SMS, web chat, live chat and social networks. It can also be integrated with the main CRMs on the market. You can avail their perfect services 24/7.
CozTel is an advanced cloud-based call center software for all types of call centers including incoming, outgoing and merged calls. The platform is highly scalable and suitable for startups, medium and large companies. The solution offers predictive dialer, electric dialer, progressive dialer, preview dialer, voice broadcast, interactive voice response and automatic call distributor.
Coztel is the world leader in cloud-based contact center software for businesses of all sizes. It is one of the perfect solutions for inbound, outbound and mixed call centers. Increase your agent efficiency via phone, chat, email, mobile and social media. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Teamsuport, Pipedrive, and Zoho. Our customer service is available to you 24/7/365/.
cloud-based call center software solution for problems and has the magic clicks to solve all obstacles related to your call center business. Coztel is a cloud-based call center software solutions company that offers a complete solution for inbound, outbound and blended call centers. Provides 24/7 customer support with a high level of data protection. Let’s connect, communicate and convert with this advanced technology.
Coztel Review : Pros & Cons
Pros & Cons
When it comes to finding the right IT Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Coztel, and as you may have guessed from the title, this review will tell you more about Coztel’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Coztel Pros : Key Benefits
– CozTel’s Hosted Predictive Dialer helps organizations connect with users live, giving agents the HD calling experience and clear communication.
– Automatic call distribution can intelligently route a high volume of calls to the most appropriate representative in the organization.
– CozTel’s voice broadcast feature transmits calls and messages to hundreds and thousands of customers at the same time.
– CozTel offers full-fledged call reporting and analysis.
– Organizations can record messages in a variety of languages and offer multilingual options for multilingual customers.
Coztel Cons
– Con : Not always the cheapest option : IT Support average cost is $ 68,8 .
– Con : Custom integrations can come at a price.
Coztel Features
Here is the list of the main features of this computer software :
– CRM
– Alerts / Escalation
– Auto-Dialer
– Automatic Call Distribution
– Blended Call Center
– Call Center Management
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Scripting
– Call Tracking
– Call Transfer
– Callback Scheduling
– Caller ID
– Campaign Management
– Chat/Messaging
– Computer Telephony Integration
– IVR / Voice Recognition
Main function & Pro Features
– CRM
– Alerts / Escalation
– Auto-Dialer
– Automatic Call Distribution
– Blended Call Center
– Call Center Management
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Scripting
– Call Tracking
– Call Transfer
– Callback Scheduling
– Caller ID
– Campaign Management
– Chat/Messaging
– Computer Telephony Integration
– IVR / Voice Recognition
Coztel Integrations
Coztel integrates with more than 18 applications & plugins like Zendesk, Pipedrive and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Coztel integrations
– Salesforce Sales Cloud
– Pipedrive
– Zendesk
– TeamSupport
– Vtiger CRM
– Insightly
– SugarCRM
– Zendesk
– vtiger CRM
– TeamSupport
– Salesforce Marketing Cloud
– Pipedrive
– SugarCRM
– Pipedrive
– Salesforce
– SugarCRM
– Zendesk
– Zoho
Coztel Pricing
The Coztel pricing plan starts from $ 100 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Coztel offers several pricing plans :
– Free Trial : $ 100,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $100,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 100,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Coztel is a cloud-based IT Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
coztel is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Coztel ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Coztel Screenshots & Images : UI, dashboard …
Coztel Business Software Pricing
Coztel Features & Overview
Coztel Screenshot
Coztel Screenshot
Videos
Video #1
Coztel Reviews
Here is our opinion on Coztel : this is a great it support tool to advise .
Coztel User Reviews & Ratings
Online and customer reviews of Coztel software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 5/5
Functionality : 5/5
Usefulness : 5/5
Ease of use : 5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Call recording Call forwarding Call distribution TPS/DN Viltering Voice blast Music on hold Call screening Call forwarding Queue display Local call display
Popularity on social networks : 13 followers on Twitter
Your Customer Review on Coztel
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Coztel ? What is your likelihood to renew ?
FAQs
Why use a IT Support tool ?
Maintenance (Computer Monitoring) helps preserve the performance of hardware and software (problem corrections, updates). A distinction is made between preventive maintenance, corrective maintenance, and evolutionary maintenance. Preventive maintenance consists of avoiding the appearance of problems by monitoring the computer equipment and updating it at regular intervals. Corrective maintenance consists of repairing when a breakdown occurs. Evolutionary maintenance makes it possible to develop a computer system (with new equipment and software) in order to improve its performance and offer new functionalities.
According to various sources, most used business software are : TOPdesk (market share : 95,20%), New Relic (72,70%), Snowplow (55,50%), Kibana (29,50%), Nginx (28,10%), Tomcat (24,50%), Amazon CloudWatch (12,70%), Oracle Enterprise Manager (11,50%), VMware vCenter (11,50%), Nagios (11,20%), SysAid (8,70%), Wireshark (8,20%), Lansweeper (7,00%), Riverbed SteelCentral (6,70%), HP OpenView (6,70%), Datadog (5,60%), Jamf Pro (4,70%), Microsoft Application Insights (4,50%), Zabbix (4,20%), Microsoft System Center (4,00%)
Main functions are : CRM, 24/7 accessibility, Import – Export data, Alerts – notifications – reminders, Instant messaging – chat, Authentication
Main characteristics are : software as a service, web based, helpdesk, psa, software as a service, vCenter server, server management software, datacenter, system center, IT management, Logs, Services, Logs, Big Data, Software, Software, Software, SAAS Software, Services, Correlation, Event and Log Standardization, Deployment Flexibility, Custom and Views, Network Intrusion Detection and Compliance, Regulatory Compliance, Automated and Real-Time Reporting, Software Monitoring and hardware, License management, Asset relationship management, Help Desk and Ticketing
IT Support Average Price : from $ 1,00 to $ 299,00 with an average price of $ 68,80 . We have identified more than 953 competitors on the market.
IT Support Review
Company details
Developed by COZTEL, Inc.
About Coztel: Coztel is the world’s leading cloud-based call center software company for businesses of all sizes. It is one of the perfect solutions for inbound, outbound and mixed call centers. Increase the effectiveness of your agent by phone, chat, email, mobile and social networks. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Teamsuport, Pipedrive, and Zoho. Our customer service is available to you 24/7/365/.
HQ location : USA
Founded in 2017
Total revenue :
Industry : B2B SaaS company
Software Category : IT Management Software > IT Support
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit coztel.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Coztel is independent in order to highlight the strengths and weaknesses of this IT Support tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Coztel Alternatives
If you’re understanding the drawbacks and you’re looking for a Coztel alternative, there are more than 202 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Coztel
– Convoso
– NICE CXone
– SpitFire
– Zendesk
– Bitrix24
– Freshdesk Contact Center
– InContact
– Ozonetel
– Knowlarity
– Ameyo
You can also take a look at other business apps, like our Crea Learning review and our Jellyvision review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Support compare to Coztel when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
