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Jacada WorkSpace : Reviews, Pricing, Features & Alternatives

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Jacada WorkSpace is a Customer Relationship Management (CRM) Software. Review Jacada WorkSpace : Overview & Pricing

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Jacada WorkSpace Overview : Features, Pricing, Reviews & Alternatives

Jacada WorkSpace is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Jacada WorkSpace is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM Customer Engagement Centers …

Jacada WorkSpace prices are available on demand .

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What is Jacada WorkSpace ?

With workspace.com, you can create a traceability matrix at the touch of a button, quickly verify compliance with requirements, catalog stakeholder feedback, publish documentation, turn requirements into test cases, manage change requests, and more. Workspace.com is available online and on site. There is a free version available. Sign up today.Jacada WorkSpace is also known as WorkSpace.Jacada WorkSpace CustomersTelefonica, Kabel Deutschland, Lillian VernonJacada WorkSpace Video

Jacada Workspace is customer service software that provides call center agents with a simplified desktop view designed to facilitate quick access to all relevant customer information. The platform enables users to deliver a better customer service experience by optimizing agent interactions with a host of business process systems.

The software provides businesses with a pop-up window to ensure agents are alerted to incoming calls and customer information using data from the CTI or IVR system to eliminate manual customer searches. Additionally, the platform allows businesses to view displayed call counters (AHT, ACW, and more) that serve as a personal KPI dashboard and configurable forwarding lists or phone directories.

Jacada WorkSpace Review

Jacada WorkSpace Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Jacada WorkSpace, and as you may have guessed from the title, this review will tell you more about Jacada WorkSpace’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Jacada WorkSpace Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Jacada WorkSpace Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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Jacada WorkSpace Features

Here is the list of the main features of this computer software :

– SaaS software

Main function & Pro Features

– Cloud Services

Jacada WorkSpace Integrations

Jacada WorkSpace may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Jacada WorkSpace Pricing

The Jacada WorkSpace pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Jacada WorkSpace offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Jacada WorkSpace is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

jacada-workspace is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Jacada WorkSpace ?

This software package is tailored to business needs : SME …

This web-based application is recommended for trades : Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)

Jacada WorkSpace Screenshots & Images : UI, dashboard …

Jacada WorkSpace Review

Jacada WorkSpace Business Software Pricing

Jacada WorkSpace Features

Jacada WorkSpace Features & Overview

Jacada WorkSpace Screenshot

Jacada WorkSpace Screenshot

Videos

Video #1

YouTube video

 

Jacada WorkSpace Reviews

Here is our opinion on Jacada WorkSpace : this is a decent customer relationship management (crm) software to explore .

Jacada WorkSpace User Reviews & Ratings

Online and customer reviews of Jacada WorkSpace software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Jacada WorkSpace

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Jacada WorkSpace ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by JACADA WORKSPACE, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Jacada WorkSpace is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Jacada WorkSpace Alternatives

If you’re understanding the drawbacks and you’re looking for a Jacada WorkSpace alternative, there are more than 61 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Jacada WorkSpace

– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
– Vcita
– Sales Cloud
– Kpulse
– Hub Sales
– Simple Crm

You can also take a look at other business apps, like our Fastock review and our Flytenow review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Jacada WorkSpace when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

6Expert Score
Jacada WorkSpace Review
Jacada WorkSpace is a decent customer relationship management (crm) SaaS software to explore for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
Jacada WorkSpace
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