Sprinklr
Sprinklr : Reviews, Pricing, Features & Alternatives
Sprinklr is a Social Media Management tool (free trial available). Review Sprinklr : Overview & Pricing
Sprinklr Overview : Features, Pricing, Reviews & Alternatives
Sprinklr is a Social Media Management tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
Sprinklr is listed as a Social Media Management Tools and Social Media Management Software for companies and is used for Social Media Marketing, Customer Service, Campaign Management, Social CRM Tools, Analytics, Social Media Marketing …
Sprinklr prices are available on demand (free trial available).
Sprinklr is a social media management platform that enables enterprise brands to connect with customers.
Regulate customer experience across multiple channels effectively
Build relationships and maximize ROI from social media across the enterprise with Sprinklr, powered by the most advanced AI engine in the industry.
What is Sprinklr ?
Sprinklr is a comprehensive customer experience management software that helps businesses advertise, market, engage, and research their customers across 11 messaging channels, 23 social channels, SMS, email, and chat. Companies have access to four different products to grow based on their needs. Integrated products include modern research, modern care, modern advertising and marketing, and modern sales and engagement. Over 100 brands around the world depend on Sprinklr to create epic customer experiences. The platform with its built-in Sprinklr Sandbox helps users by supporting application lifecycle management and changing monitoring facilities without interrupting daily customer service. An artificial intelligence technology implemented by the platform is capable of making 5 billion predictions on a regular basis, allowing brands to make comparisons between their own products and industry-leading digital CXM benchmarks in real time. Plus, it’s available in over 38 languages, making it easy to do business.
Sprinklr’s integrated platform facilitates important social media marketing activities such as planning, publishing, reporting, and campaign management.
Edition:
Asset Management:
Sprinklr is a unified customer experience management platform for businesses.
Social media management, specially designed for large companies to ensure that every employee can hear the voice of the customer.
Social media management, specially designed for large companies to ensure that every employee can hear the voice of the customer.
The Sprinklr platform, built on Social Experience Core, unites internal teams, unifies customer data, and enables large enterprises to create competitive customer experiences. With the comprehensive features of the Sprinklr platform, from listening to moderation to advertising to analytics and more. – all teams in contact with customers use the same virtual workspace. The Sprinklr platform is built on a single code base, so it was built from the ground up to make everything work together. Sprinklr is an open platform that connects to existing systems like Marketo, Salesforce, and Nexgate. Its architecture supports thousands of users, dozens of teams, and the complexity of running 20+ social channels. Founded at the core of the social experience, the Sprinklr platform provides a critical step in creating transparent, relevant, and
Sprinklr is a platform that helps brands listen, engage, and reach their consumers across 23 social networks, 10 messaging platforms, and hundreds of millions of online sources like blogs, forums, and review and recommendation sites. This service has the advantage of being a partner of the TikTok API. Specifically, from the Sprinklr platform, advertisers can create and manage in-stream video ads on TikTok for advertising campaigns on other social networks. To improve the customer experience, Sprinklr is based on three principles: listening to the customer, knowing the customer, and designing original and specific customer experiences.
A social media customer experience management platform
Headquartered in New York with more than 550 employees worldwide, Sprinklr is revolutionizing customer engagement for more than 675 leading enterprise brands, including IHG, Intel, Microsoft, Samsung and Virgin America.
What is the sprinkler? Sprinklr is a complete online social media management system designed for large businesses. It is used by many of the world’s leading brands in online advertising, customer service, sales, research, commerce, and other marketing processes. It can be used on many social networking sites like LinkedIn, Twitter, Facebook and twenty one others. The system is an all-in-one package. Features are built into an easy-to-use platform. It functions as a hub for your customer service representatives, marketing and communications staff to manage your brand image and value online. This allows your business to better orchestrate customer experiences with your brand and other touchpoints.
Sprinklr Review : Pros & Cons
Pros & Cons
When it comes to finding the right Social Media Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Sprinklr, and as you may have guessed from the title, this review will tell you more about Sprinklr’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Sprinklr Pros : Key Benefits
– Sprinklr is compatible with Twitter, Facebook, Snapchat, LinkedIn, Google+, YouTube, Instagram, Foursquare, Flickr, Slideshare, Tumblr, WordPress, Zendesk, Livechat, Bazaar Voice, Survey Monkey, Clarabridge, Sina Weibo, Tencent Weibo, Renren, and VK.
– Implement campaigns effectively across all channels, markets, and demographics
– Use Sprinklr to track campaigns and conversions, optimize content placement and delivery.
– Make sure the campaign is consistent across your platform
– Section and split detailed queries that can be immediately saved and injected into conversational dashboards or reports for later review.
– Create your own custom social apps and run A/B tests, while having access to a selection of out-of-the-box apps. Plan deployment and manage application versioning.
– Schedule targeted messages across channels and brands
– Create 360-degree profile views of your customers over time and across hundreds of channels by integrating a social CRM
Sprinklr Cons
– Con : Not always the cheapest option : Social Media Management Tools average cost is $ 48,21 .
– Con : Custom integrations can come at a price.
Sprinklr Features
Here is the list of the main features of this computer software :
– Data analysis
– Automation of actions
– Planning – programming
– Task planning
– media management
– Search engine
– advanced search
– CRM
– lead management
– Management of business opportunities
– Lead management
– Social Media Monitoring
– @mentions
– Multi-Account Management
– AB Testing
– Auto Publishing
– API
– Posts Scheduling
– Access Controls/Permissions
– Customer Engagement
Main function & Pro Features
– Data analysis
– Automation of actions
– Planning – programming
– Task planning
– media management
– Search engine
– advanced search
– CRM
– lead management
– Management of business opportunities
– Lead management
– Social Media Monitoring
– @mentions
– Multi-Account Management
– AB Testing
– Auto Publishing
– API
– Posts Scheduling
– Access Controls/Permissions
– Customer Engagement
Sprinklr Integrations
Sprinklr integrates with more than 33 applications & plugins like Domo, Mailchimp Transactional Email and Google Data Studio (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Sprinklr integrations
– WordPress
– Mailchimp
– Google Analytics
– HubSpot Marketing Hub
– Shopify
– Stripe
– Zendesk
– Tableau
– Facebook for Business
– Bitly
– LinkedIn for Business
– Microsoft Power BI
– Twitter
– Trustpilot
– Salesforce Service Cloud
– Adobe Commerce
– Marketo Engage
– Snapchat
– Adobe Analytics
– Chargify
Sprinklr Pricing
The Sprinklr pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Sprinklr offers several pricing plans :
– Sprinkler : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Sprinkler | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Sprinklr is a cloud-based Social Media Management platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
sprinklr is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Japanese, Portuguese, German, Japanese, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : +1 917-933-7800
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Sprinklr ?
This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : + $1 billion) in countries like USA …
This web-based application is recommended for trades : PR, IT, Marketing, Sales …
This cloud software is used in the sectors : Software, Information Technology and Services, Retail business …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Microsoft, Loreal, Cisco, Samsung, Verizon, McDonald’s, Comcast …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Content Marketing software, Highly Rated Social Media Management software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Sprinklr Screenshots & Images : UI, dashboard …
Sprinklr Business Software Pricing
Sprinklr Features & Overview
Sprinklr Screenshot
Sprinklr Screenshot
Videos
Video #1
Video #2
Sprinklr Reviews
Here is our opinion on Sprinklr : this is an excellent social media management tool to advise .
Sprinklr User Reviews & Ratings
Online and customer reviews of Sprinklr software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 43%
User rating Very Good : 41%
User rating Average : 12%
User rating Poor : 3%
User rating Terrible : 2%
Sprinklr’s main benefits are enabling teams to work together, enhancing collaboration, and generating comprehensive insights and social data.
Popularity on social networks : 310451 followers on LinkedIn
Your Customer Review on Sprinklr
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Sprinklr ? What is your likelihood to renew ?
FAQs
Why use a Social Media Management tool ?
Social media management software is designed to help businesses engage with social media users in hopes that some of them will convert into paying customers. Social network management software makes it possible to control social networks such as Facebook, Twitter or Linkedin, by publishing content, interacting with members, and producing activity reports.
According to various sources, most used business software are : Shareaholic (market share : 8,10%), Hootsuite (2,70%), Sprout Social (0,40%), Socedo (0,20%), SocialOomph (0,10%), Sprinklr (0,10%), Review Wave (0,10%), Candid (0,10%), Spredfast (0,10%), Viralheat (0,10%)
Main functions are : Social media management., Social media monitoring., Social media analysis., Social influencer., Boolean keyword searches, Noise/spam filtering
Main characteristics are : Keyword research, Noise filtering, spam, Sentiment analysis, Wide channel coverage, Instagram, Pinterest, Content planning and scheduling, Audience targeting, Content optimization, Automated routing and prioritization, Customer interaction stories, lead generation, content marketing, paid media management, google plus integration, instagram analytics, linkedin integration, marketing teams, monitoring, pinterest integration, reputation monitoring, social media, social media, collaborationteam, twitter analytics, social media automation, social media timeline, social media listening, social media management
Social Media Management Tools Average Price : from $ 6,97 to $ 149,00 with an average price of $ 48,21 . We have identified more than 130 competitors on the market.
Social Media Management Tools Review
Company details
Developed by SPRINKLR INC., Inc. (@Sprinklr on Twitter)
About Sprinklr: Headquartered in New York City with more than 550 employees worldwide, Sprinklr is revolutionizing customer interaction for more than 675 major enterprise brands, including IHG, Intel, Microsoft, Samsung and Virgin America.
HQ location : USA
Founded in 2009 by Alan Li
Total revenue : $306000000
Fundings : 105M$
Industry : B2B SaaS company
Software Category : Social Media Software > Social Media Management Software > Social Media Management Tools
Schema : SoftwareApplication > SocialNetworkingApplication
Tags : Searches by keywords | Noise filtering | spam | Sentiment analysis | Wide channel coverage | Instagram | Pinterest | Content Planning and Scheduling | Audience targeting | Content Optimization …
Website : visit sprinklr.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Sprinklr is independent in order to highlight the strengths and weaknesses of this Social Media Management tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Sprinklr Alternatives
If you’re understanding the drawbacks and you’re looking for a Sprinklr alternative, there are more than 47 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Sprinklr Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SPRINKLR | $ | Per month / user | Yes |
| QUALTRICS CORE XM | $ | Per month / user | No |
| MELTWATER | $ | Per month / user | Yes |
| KHOROS MARKETING | $ | Per month / user | Yes |
| TALKWALKER | $9000 | Per month / user | No |
| SPROUT SOCIAL | $89 | Per month / user | Yes |
| HOOTSUITE | $ | Per month / user | Yes |
| FRESHWORKS 360 | $ | Per month / user | No |
| GOOGLE ANALYTICS | $ | Per month / user | No |
| SALESFORCE | $25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Sprinklr
– Oktopost
– Falcon io
– Hootsuite
– Sprout Social
– monday
– Hootsuite
– Buffer
– BuzzSumo
– Odoo Social Marketing
– Sprout Social
Free Alternatives to Sprinklr
– Hootsuite
– Later
– Buffer
You can also take a look at other business apps, like our Pingboard review and our Domo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Social Media Software and Social Media Management Software to find out which one is right for your needs. Discover how these Social Media Management Tools compare to Sprinklr when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
