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wolkvox : Reviews, Pricing, Features & Alternatives
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wolkvox is a Customer Relationship Management (CRM) Software (free trial available). Review wolkvox : Overview & Pricing

9.6 Expert Score
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wolkvox Overview : Features, Pricing, Reviews & Alternatives

wolkvox is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

wolkvox is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM, Telephony, Auto Dialer, Call Center …

wolkvox prices are available on demand (free trial available).

ASR technology allows the customer to interact vocally with IVR, virtual agents, among other computer systems, avoiding pressing DTMF tones in menus with long and difficult to remember options

What is wolkvox ?

wolkvox is cloud-based software designed to help contact centers manage communication across mobile devices, landlines, video calls, emails, text messages, and more. in a unified portal. The platform enables businesses to manage interactions across various social media channels and web chat applications such as Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.

wolkvox Review

wolkvox Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is wolkvox, and as you may have guessed from the title, this review will tell you more about wolkvox’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

wolkvox Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

wolkvox Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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wolkvox Features

Here is the list of the main features of this computer software :

– API
– Activity Dashboard
– Activity Tracking
– Agent Interface
– Alerts / Escalation
– Alerts/Notifications
– Answering Machine Detection
– Audio Capture
– Auto-Dialer
– Automated Routing
– Automatic Call Distribution
– Automatic Transcription
– Blended Call Center
– CRM
– Calendar/Reminder System
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring

Main function & Pro Features

– Call Recording
– Call Reporting
– Call Routing
– Call Scheduling
– Call Scripting
– Call Tracking
– Call Transfer
– Callback Scheduling
– Caller ID
– Campaign Management
– Customizable Macros
– Chat/Messaging
– Customizable Reports
– Chatbot
– Customizable Templates
– Collaboration Tools
– Data Import/Export
– Computer Telephony Integration
– Document Storage
– Concatenated Speech

wolkvox Integrations

wolkvox may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

wolkvox Pricing

The wolkvox pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

wolkvox offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

wolkvox is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

wolkvox is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support …

Hotline : Yes

Training options : Documentation, Live Online, Webinars …

Industry & Customers

Who use wolkvox ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, SME …)

wolkvox Screenshots & Images : UI, dashboard …

wolkvox Review

wolkvox Business Software Pricing

wolkvox Features

wolkvox Features & Overview

wolkvox Screenshot

wolkvox Screenshot

Videos

Video #1

YouTube video

 

wolkvox Reviews

Here is our opinion on wolkvox : this is a great customer relationship management (crm) software to know .

wolkvox User Reviews & Ratings

Online and customer reviews of wolkvox software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on wolkvox

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend wolkvox ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 .

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by WOLKVOX, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on wolkvox is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

wolkvox Alternatives

If you’re understanding the drawbacks and you’re looking for a wolkvox alternative, there are more than 5 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to wolkvox

– Genesys Cloud CX
– uContact
– Kavkom
– Bright Pattern
– Five9

You can also take a look at other business apps, like our PaidYET review and our MicroStrategy Analytics review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to wolkvox when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

9.6Expert Score
wolkvox Review
wolkvox is a great customer relationship management (crm) SaaS software to know for your company or business.
Ease of use
9.6
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
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