Amdocs Customer management
Amdocs Customer management : Reviews, Pricing, Features & Alternatives
Amdocs Customer management is a Workforce Optimization Software. Review Amdocs Customer management : Overview & Pricing
Amdocs Customer management Overview : Features, Pricing, Reviews & Alternatives
Amdocs Customer management is a Workforce Optimization Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Amdocs Customer management is listed as a Workforce Optimization Software and Employee Management Software for companies and is used for Human resources Workforce management Workforce optimizations …
Amdocs Customer management prices are available on demand .
Amdocs Omni-Channel Customer Management provides customer and revenue management software for media and communications companies.
What is Amdocs Customer management ?
Amdocs Customer Management is an integrated customer and revenue management solution designed to meet the needs of Communications Service Providers (CSPs). It is one of the most widely implemented customer relationship management systems in the communications industry. It has a strong focus on customer service and support features designed to help CSPs deliver simpler, more consistent, and more personalized interactions.
Amdocs Customer management Review : Pros & Cons
Pros & Cons
When it comes to finding the right Workforce Optimization tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Amdocs Customer management, and as you may have guessed from the title, this review will tell you more about Amdocs Customer management’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Amdocs Customer management Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Amdocs Customer management Cons
– Con : Custom integrations can come at a price.
Amdocs Customer management Features
Here is the list of the main features of this computer software :
– CRM
Main function & Pro Features
– Cloud Services
Amdocs Customer management Integrations
Amdocs Customer management integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Amdocs Customer management integrations
– CRM
Amdocs Customer management Pricing
The Amdocs Customer management pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Amdocs Customer management offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Amdocs Customer management is a cloud-based Workforce Optimization platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
amdocs-customer-management is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Amdocs Customer management ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Amdocs Customer management Screenshots & Images : UI, dashboard …
Amdocs Customer management Business Software Pricing
Amdocs Customer management Features & Overview
Amdocs Customer management Screenshot
Amdocs Customer management Screenshot
Videos
This video is no longer available
Amdocs Customer management Reviews
Here is our opinion on Amdocs Customer management : this is an easy-to-use workforce optimization software to trust .
Amdocs Customer management User Reviews & Ratings
Online and customer reviews of Amdocs Customer management software are quite plentiful and overall very positive :
Overall rating : 4,2/5
Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Amdocs Customer management
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Amdocs Customer management ? What is your likelihood to renew ?
FAQs
Why use a Workforce Optimization Software ?
Workforce optimization software improves the on-site interventions of teams in the field with collaborative tools, accessible remotely. This allows visibility on operations, to distribute tasks between teams, to optimize schedules.
According to various sources, most used business software are : WorkFusion (market share : 6,50%), Call Box (2,50%)
Main functions are : Historical, CRM, Business management, Rewards system, Ability to set individual goals, Employee Engagement Management System
Main characteristics are : call center workforce management software, call center workforce management, wfm, Rewards system, Integration with Genesys
We have identified more than 25 competitors on the market.
Workforce Optimization Software Review
Company details
Developed by AMDOCS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Workforce Optimization Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit amdocs.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Amdocs Customer management is independent in order to highlight the strengths and weaknesses of this Workforce Optimization Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Amdocs Customer management Alternatives
If you’re understanding the drawbacks and you’re looking for a Amdocs Customer management alternative, there are more than 12 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Amdocs Customer management
– Zuus Workforce
– Amdocs Customer management
– WorkFusion
– Scorebuddy
– Aspect Workforce Management
– Aspect Workforce Optimization
– Call Box
– OpenText Qfiniti
– Saba Succession at work
– InVision Enterprise WFM
You can also take a look at other business apps, like our Amdocs review and our American Well review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Workforce Optimization Software compare to Amdocs Customer management when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
