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Customer Engagement Software

Best Customer Engagement Software : Reviews, Pricing, Comparison & Alternatives

What is Customer Engagement Software ?

Customer Engagement Software helps companies manage and organize interactions with customers throughout their journey, with the objectives of strengthening customer satisfaction, loyalty and brand promotion. Our SaaS software comparator (Software as a Service) allows you to compare 36 Customer Engagement Software.


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9.2/10

Zoho Desk

Zoho Desk is a Sales Engagement Platform Software. Price : $14 (free trial available). Review Zoho Desk : Overview & Pricing
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$14.00
Zoho Desk Review
Zoho Desk is an excellent sales engagement platform SaaS software to recommend for your company or business.
Ease of use
9.20
Functionnality
8.80
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • Put customer service at the heart of your business.
CONS:
  • Custom integrations can come at a price
Recommended
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9.6/10

Text Request

Text Request is an User Engagement Software. Price : $49. Review Text Request : Overview & Pricing
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$49.00
Text Request Review
Text Request is a great user engagement SaaS software to recommend for your company or business.
Ease of use
9.60
Functionnality
8.80
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9.6/10

FROGED

FROGED is a Sales Engagement Platform Software. Price : $69 (free trial available). Review FROGED : Overview & Pricing
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$69.00
FROGED Review
FROGED is a great sales engagement platform SaaS software to advise for your company or business.
Ease of use
9.60
Functionnality
9.20
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • Discover what is most important for each user
CONS:
  • Custom integrations can come at a price
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8.6/10

Adobe Marketing Cloud

Adobe Marketing Cloud is a Digital Customer Experience (CX) Software. Review Adobe Marketing Cloud : Overview & Pricing
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Adobe Marketing Cloud Review
Adobe Marketing Cloud is a very popular digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
8.60
Functionnality
8.60
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • Profile Management: Create a comprehensive and ever-expanding view of each customer by leveraging authenticated and anonymous data
CONS:
  • Not always the cheapest option
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6/10

Adobe Test & Target

Adobe Test & Target is a Sales Engagement Platform Software. Review Adobe Test & Target : Overview & Pricing
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Adobe Test & Target Review
Adobe Test & Target is a decent sales engagement platform SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Google Website Optimizer

Google Website Optimizer is a Sales Engagement Platform Software. Review Google Website Optimizer : Overview & Pricing
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Google Website Optimizer Review
Google Website Optimizer is a decent sales engagement platform SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Google Conversion Tracking

Google Conversion Tracking is a Sales Engagement Platform Software. Review Google Conversion Tracking : Overview & Pricing
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Google Conversion Tracking Review
Google Conversion Tracking is a decent sales engagement platform SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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8.6/10

Natero

Natero is a Digital Customer Experience (CX) Software. Review Natero : Overview & Pricing
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Natero Review
Natero is a very popular digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
8.60
Functionnality
8.60
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Popular
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9.8/10

ChurnZero

ChurnZero is a Sales Engagement Platform Software. Price : $49 (free trial available). Review ChurnZero : Overview & Pricing
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$49.00
ChurnZero Review
ChurnZero is a great sales engagement platform SaaS software to know for your company or business.
Ease of use
9.80
Functionnality
8.80
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • Comprehensive Customer Success Platform
CONS:
  • Custom integrations can come at a price
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9.2/10

Evergage

Evergage is a Sales Engagement Platform Software. Review Evergage : Overview & Pricing
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Evergage Review
Evergage is an excellent sales engagement platform SaaS software to advise for your company or business.
Ease of use
9.20
Functionnality
8.00
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • Evergage enables marketers to increase visitor and user engagement and conversions through real-time 1:1 personalization based on deep behavioral analytics and customer data.
CONS:
  • Not always the cheapest option
Popular
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10/10

Picreel

Picreel is a Sales Engagement Platform Software. Price : $19 (free trial available). Review Picreel : Overview & Pricing
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$19.00
Picreel Review
Picreel is a great sales engagement platform SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
8.20
Integrations
9.80
Customer support
9.80
Value for money
9.30
PROS:
  • Picreel's output offers to help businesses:
CONS:
  • Custom integrations can come at a price
Category Leader
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9.8/10

Appcues

Appcues is a Sales Engagement Platform Software. Price : $45 (free trial available). Review Appcues : Overview & Pricing
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$45.00
Appcues Review
Appcues is a great sales engagement platform SaaS software to trust for your company or business.
Ease of use
9.80
Functionnality
9.00
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • Beautiful patterns and templates Powerful segmentation syncs with your tools and equipment
CONS:
  • Custom integrations can come at a price
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10/10

Custify

Custify is a Digital Customer Experience (CX) Software. Price : $499 (free trial available). Review Custify : Overview & Pricing
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$499.00
Custify Review
Custify is a great digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Category Leader
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9.6/10

Getsitecontrol

Getsitecontrol is a Sales Engagement Platform Software. Price : $7 (free trial available). Review Getsitecontrol : Overview & Pricing
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Getsitecontrol Review
Getsitecontrol is a great sales engagement platform SaaS software to know for your company or business.
Ease of use
9.60
Functionnality
8.60
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • template gallery
CONS:
  • Custom integrations can come at a price
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9.2/10

Promoter.io

Promoter.io is a Sales Engagement Platform Software. Price : $29 (free trial available). Review Promoter.io : Overview & Pricing
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$29.00
Promoter.io Review
Promoter.io is an excellent sales engagement platform SaaS software to know for your company or business.
Ease of use
9.20
Functionnality
8.40
Integrations
5.80
Customer support
5.80
Value for money
5.80
PROS:
  • A wide range of languages are supported, allowing companies to survey their global customer base.
CONS:
  • Custom integrations can come at a price
Popular
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9.6/10

Swell

Swell is a Digital Customer Experience (CX) Software. Price : $549 (free trial available). Review Swell : Overview & Pricing
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$549.00
Swell Review
Swell is a great digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
9.60
Functionnality
9.00
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Recommended
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9.6/10

Skilljar

Skilljar is a Sales Engagement Platform Software. Review Skilljar : Overview & Pricing
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Skilljar Review
Skilljar is a great sales engagement platform SaaS software to recommend for your company or business.
Ease of use
9.60
Functionnality
9.60
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • Course creation: upload of video, audio, text, PDF and SCORM files
CONS:
  • Not always the cheapest option
Popular
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9.8/10

PathFactory

PathFactory is an User Engagement Software (free trial available). Review PathFactory : Overview & Pricing
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PathFactory Review
PathFactory is a great user engagement SaaS software to trust for your company or business.
Ease of use
9.80
Functionnality
8.40
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • Content Cues: Connect shoppers with compulsive content journeys that help them accelerate their purchase decisions, anytime, anywhere they click.
CONS:
  • Not always the cheapest option
Recommended
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10/10

Stella Connect

Stella Connect is a Digital Customer Experience (CX) Software (free trial available). Review Stella Connect : Overview & Pricing
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Stella Connect Review
Stella Connect is a great digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • Capture more important metrics and empower agents to deliver exceptional experiences with real-time customer feedback from Stella Connect.
CONS:
  • Not always the cheapest option
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9/10

LivePerson

LivePerson is a Digital Customer Experience (CX) Software. Price : $0. Review LivePerson : Overview & Pricing
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LivePerson Review
LivePerson is an excellent digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • Sales/E-Commerce In fact, with increased intelligence, more engagement options, and the voice of customer insights based on aggregate engagement results, the e-commerce manager can, in many ways, do a much better job and do it more efficiently
CONS:
  • Custom integrations can come at a price
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9/10

Chameleon

Chameleon is a Sales Engagement Platform Software. Price : $199 (free trial available). Review Chameleon : Overview & Pricing
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$199.00
Chameleon Review
Chameleon is an excellent sales engagement platform SaaS software to know for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • Convert users with targeted experiences, designed without engineering
CONS:
  • Not always the cheapest option
Popular
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10/10

Keatext

Keatext is an User Engagement Software. Price : $100 (free trial available). Review Keatext : Overview & Pricing
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$100.00
Keatext Review
Keatext is a great user engagement SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
7.00
Integrations
7.20
Customer support
7.20
Value for money
6.00
PROS:
  • Analyze feedback from multiple channels, including company website forms, social media, call centers, chat, and more.
CONS:
  • Custom integrations can come at a price
Recommended
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9.6/10

GetMoreReviews

GetMoreReviews is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review GetMoreReviews : Overview & Pricing
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$99.00
GetMoreReviews Review
GetMoreReviews is a great digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
9.60
Functionnality
8.80
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • Review requests can be sent to customers via text or email, with 5-star review forms pre-filled to encourage customers to leave a positive review.
CONS:
  • Not always the cheapest option
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8.8/10

Narvar

Narvar is a Digital Customer Experience (CX) Software. Review Narvar : Overview & Pricing
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Narvar Review
Narvar is a very popular digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
8.80
Functionnality
7.80
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option

Why use Customer Engagement Software ?

What are the key features and benefits of Customer Engagement Software ?

  • Predictive Analytics
  • Survey Management
  • Data Analytics
  • Text Analytics
  • Dashboards
  • 24-7 Accessibility
  • Content Management
  • Data Import - Export
  • Targeting
  • AB Testing

What are the Cons of Customer Engagement Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


Best Customer Engagement Software: Reviews Pricing Comparison Alternatives

Best Customer Engagement Software: Reviews Pricing Comparison Alternatives

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