Live Chat Software
Best Live Chat Software : Reviews, Pricing, Comparison & Alternatives
What is Live Chat Software ?
An instant messaging software (live chat) allows you to create a communication channel that allows customers and businesses to converse in real time right on a company’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers. Our SaaS software comparator (Software as a Service) allows you to compare 45 Instant messaging software – live chat.
ManageEngine ServiceDesk Plus is a Live Chat Software. Price : $495 (free trial available). Review ManageEngine ServiceDesk Plus : Overview & Pricing
★★★★★
More details +
$495.00
ManageEngine ServiceDesk Plus Review
ManageEngine ServiceDesk Plus is an excellent live chat SaaS software to know for your company or business. PROS:
- Access the help desk anytime, anywhere using the serviceDesk Plus iPhone app.
CONS:
- Not always the cheapest option
Recommended
Helpcrunch is a Live Chat Software. Price : $15 (free trial available). Review Helpcrunch : Overview & Pricing
★★★★★
More details +
$15.00
Helpcrunch Review
Helpcrunch is a great live chat SaaS software to advise for your company or business. PROS:
- Live Chat - Use this highly customizable live chat widget as a lead capture and visitor engagement tool
CONS:
- Custom integrations can come at a price
Recommended
Helpcrunch is a Live Chat Software. Price : $15 (free trial available). Review Helpcrunch : Overview & Pricing
★★★★★
More details +
$15.00
Helpcrunch Review
Helpcrunch is a great live chat SaaS software to advise for your company or business. PROS:
- Live Chat - Use this highly customizable live chat widget as a lead capture and visitor engagement tool
CONS:
- Custom integrations can come at a price
Popular
Freshteam is a Live Chat Software. Price : $1 (free trial available). Review Freshteam : Overview & Pricing
★★★★★
More details +
$1.00
Freshteam Review
Freshteam is a great live chat SaaS software to trust for your company or business. PROS:
- No wasted time searching for information; All hiring-related information such as candidate profiles, interview comments, panel member comments, and emails are stored in one place to save time.
CONS:
- Custom integrations can come at a price
Rocket is a Live Chat Software. Price : $285. Review Rocket : Overview & Pricing
★★★★★
More details +
$285.00
Rocket Review
Rocket is a useful live chat SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
Messenger is a Live Chat Software. Review Messenger : Overview & Pricing
★★★★★
More details +
Messenger Review
Messenger is a great live chat SaaS software to recommend for your company or business. PROS:
- Integrate virtual board meeting management solutions like Diligent Boards to enable seamless cross-platform communication and real-time collaboration.
CONS:
- Not always the cheapest option
Zoho Chat is a Live Chat Software. Review Zoho Chat : Overview & Pricing
★★★★★
More details +
Zoho Chat Review
Zoho Chat is a useful live chat SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Teamwork Chat is a Live Chat Software. Review Teamwork Chat : Overview & Pricing
★★★★★
More details +
Teamwork Chat Review
Teamwork Chat is a useful live chat SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
UJET is a Live Chat Software (free trial available). Review UJET : Overview & Pricing
★★★★★
More details +
UJET Review
UJET is a great live chat SaaS software to advise for your company or business. PROS:
- Thanks to unique smart actions, problems are solved easily and with quick precision.
CONS:
- Not always the cheapest option
Drift is a Live Chat Software. Price : $50 (free trial available). Review Drift : Overview & Pricing
★★★★★
More details +
$50.00
Drift Review
Drift is an excellent live chat SaaS software to advise for your company or business. PROS:
- Drift gives users a preview of the page a visitor is on when they start their conversation, and when a visitor adds their email address, name, location, social profile links, company and employment, etc., automatically made available to users.
CONS:
- Not always the cheapest option
Flock is a Live Chat Software. Price : $5 (free trial available). Review Flock : Overview & Pricing
★★★★★
More details +
$4.00
Flock Review
Flock is an excellent live chat SaaS software to recommend for your company or business. PROS:
- Get multilingual support in English, Spanish, and Portuguese.
CONS:
- Custom integrations can come at a price
Userlike is a Live Chat Software. Price : $29 (free trial available). Review Userlike : Overview & Pricing
★★★★★
More details +
$29.00
Userlike Review
Userlike is an excellent live chat SaaS software to trust for your company or business. PROS:
- create satisfied and loyal customers
CONS:
- Custom integrations can come at a price
Top
Smartsupp is a Live Chat Software. Price : $10 (free trial available). Review Smartsupp : Overview & Pricing
★★★★★
More details +
$10.00
Smartsupp Review
Smartsupp is a great live chat SaaS software to advise for your company or business. PROS:
- The only product that combines live chat, chatbots and video recordings: automate repetitive questions, be personal where it matters and see where visitors are lost in your online store
CONS:
- Custom integrations can come at a price
Mattermost is a Live Chat Software. Price : $3 (free trial available). Review Mattermost : Overview & Pricing
★★★★★
More details +
$3.00
Mattermost Review
Mattermost is an excellent live chat SaaS software to recommend for your company or business. PROS:
- Native apps for iOS, Android, Windows, Mac, and Linux for flexible access.
CONS:
- Custom integrations can come at a price
Recommended
Deskero is a Live Chat Software. Price : $4 (free trial available). Review Deskero : Overview & Pricing
★★★★★
More details +
$4.00
Deskero Review
Deskero is a great live chat SaaS software to recommend for your company or business. PROS:
- Provide multi-channel support from a single platform
CONS:
- Custom integrations can come at a price
Kayako is a Live Chat Software. Price : $9 (free trial available). Review Kayako : Overview & Pricing
★★★★★
More details +
$9.00
Kayako Review
Kayako is an excellent live chat SaaS software to recommend for your company or business. PROS:
- Unify email conversations, social media, and live chat in one neat place with Kayako.
CONS:
- Custom integrations can come at a price
Category Leader
Comm100 Live Chat is a Live Chat Software. Price : $29 (free trial available). Review Comm100 Live Chat : Overview & Pricing
★★★★★
More details +
$29.00
Comm100 Live Chat Review
Comm100 Live Chat is a great live chat SaaS software to know for your company or business. PROS:
- Improving customer satisfaction
CONS:
- Custom integrations can come at a price
Crisp is a Live Chat Software. Price : $25 (free trial available). Review Crisp : Overview & Pricing
★★★★★
More details +
$25.00
Crisp Review
Crisp is an excellent live chat SaaS software to know for your company or business. PROS:
- From the Crisp dashboard, your teams can respond to all your customer requests by centralizing Live Chat, emails, Facebook Messenger, Twitter, Line and Telegram, as well as SMS.
CONS:
- Custom integrations can come at a price
Popular
reamaze is a Live Chat Software. Price : $29 (free trial available). Review reamaze : Overview & Pricing
★★★★★
More details +
$29.00
reamaze Review
reamaze is a great live chat SaaS software to know for your company or business. PROS:
- We believe that exceptional customer service is an extension of your ability to engage in meaningful conversations
CONS:
- Custom integrations can come at a price
Top
Telegram is a Live Chat Software. Price : $87. Review Telegram : Overview & Pricing
★★★★★
More details +
$87.00
Telegram Review
Telegram is a great live chat SaaS software to trust for your company or business. PROS:
- Telegram Messenger is a free cloud-based messaging solution with a native app for every platform on web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32-bit and 64-bit) with a focus on security
CONS:
- Not always the cheapest option
Chatlio is a Live Chat Software. Price : $29 (free trial available). Review Chatlio : Overview & Pricing
★★★★★
More details +
$29.00
Chatlio Review
Chatlio is an excellent live chat SaaS software to trust for your company or business. PROS:
- Chatlio enables sales teams and support staff to leverage their existing Slack service to implement live chat functionality with online customers without the need for new software or clients.
CONS:
- Custom integrations can come at a price
LiveHelpNow is a Live Chat Software. Price : $21 (free trial available). Review LiveHelpNow : Overview & Pricing
★★★★★
More details +
$21.00
LiveHelpNow Review
LiveHelpNow is an excellent live chat SaaS software to recommend for your company or business. PROS:
- Events API - A customizable API that allows users to subscribe to and receive data from specific clients that have been defined.
CONS:
- Custom integrations can come at a price
Recommended
ProProfs Chat is a Live Chat Software. Price : $9 (free trial available). Review ProProfs Chat : Overview & Pricing
★★★★★
More details +
$9.00
ProProfs Chat Review
ProProfs Chat is a great live chat SaaS software to advise for your company or business. PROS:
- The time has come to rethink the way online customers buy products and services
CONS:
- Custom integrations can come at a price
MangoApps is a Live Chat Software. Price : $5 (free trial available). Review MangoApps : Overview & Pricing
★★★★★
More details +
$5.00
MangoApps Review
MangoApps is an excellent live chat SaaS software to advise for your company or business. PROS:
- We are uniquely positioned as a one-stop-shop employee experience tool that does it all and meets the needs of your office workers as well as your homeless employees
CONS:
- Custom integrations can come at a price
Why use Live Chat Software ?
What are the key features and benefits of Live Chat Software ?
- Ticketing
- File Sharing
- Co-browsing
- Surveys and Feedback
- Email Transcripts
- Mobile Assistance
- SMS
- API
- Social Media Integration
- Send - Receive SMS - SMS Marketing
What are the Cons of Live Chat Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Live Chat Software: Reviews Pricing Comparison Alternatives