Customer Satisfaction Software
Best Customer Satisfaction Software : Reviews, Pricing, Comparison & Alternatives
What is Customer Satisfaction Software ?
A Feedback software (Customer Reviews) allows you to collect customer testimonials and opinions, to respond to their comments , improve customer perception… Customer Review software collects feedback from users of a product or service. Our SaaS software comparator (Software as a Service) allows you to compare 107 Feedback Software – Customer Reviews.
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Nicereply is an User Satisfaction Software. Price : $49 (free trial available). Review Nicereply : Overview & Pricing
★★★★★
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$49.00
Nicereply Review
Nicereply is a great user satisfaction SaaS software to advise for your company or business. PROS:
- Customer Effort Score (CES)
CONS:
- Custom integrations can come at a price
Vendasta is a Review Management Software. Price : $50 (free trial available). Review Vendasta : Overview & Pricing
★★★★★
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$50.00
Vendasta Review
Vendasta is an excellent review management SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Recommended
Boast is a Customer Satisfaction Software. Price : $19. Review Boast : Overview & Pricing
★★★★★
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$19.00
Boast Review
Boast is a great customer satisfaction SaaS software to trust for your company or business. PROS:
- Collect testimonials directly from your website, automatically display videos on your site, collect testimonial forms anywhere with kiosk mode, edit and organize your testimonials, upload submitted videos, stay informed with Boast statistics, integrate Boost with Google Analytics, share your videos on YouTube, collect testimonials with Boast mobile apps, track the source of your videos with campaigns, grow your email list with the Boast Mailchimp integration, rate testimonials to show your favorites
CONS:
- Custom integrations can come at a price
Guestmeter is a Customer Feedback Software. Price : $49 (free trial available). Review Guestmeter : Overview & Pricing
★★★★★
More details +
$49.00
Guestmeter Review
Guestmeter is a popular customer feedback SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Repuso is an User Satisfaction Software. Price : $12 (free trial available). Review Repuso : Overview & Pricing
★★★★★
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$12.00
Repuso Review
Repuso is an excellent user satisfaction SaaS software to recommend for your company or business. PROS:
- Repuesto monitors Facebook, Instagram, Twitter, iTunes, Google Play, and Zendesk for customer reviews.
CONS:
- Custom integrations can come at a price
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Stamped.io is a Review Management Software. Price : $19 (free trial available). Review Stamped.io : Overview & Pricing
★★★★★
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$19.00
Stamped.io Review
Stamped.io is a great review management SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Kofax Customer Communications Manager is a Customer Satisfaction Software. Review Kofax Customer Communications Manager : Overview & Pricing
★★★★★
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Kofax Customer Communications Manager Review
Kofax Customer Communications Manager is a decent customer satisfaction SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Trustpilot is a Review Management Software. Price : $139 (free trial available). Review Trustpilot : Overview & Pricing
★★★★★
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$139.00
Trustpilot Review
Trustpilot is an excellent review management SaaS software to recommend for your company or business. PROS:
- Automate the process of collecting customer feedback seamlessly throughout the brand's customer journey and monitor customer feedback to resolve dissatisfied customer issues and publicly respond to customers.
CONS:
- Custom integrations can come at a price
Popular
AskNicely is a Customer Feedback Software. Price : $49. Review AskNicely : Overview & Pricing
★★★★★
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$49.00
AskNicely Review
AskNicely is a great customer feedback SaaS software to trust for your company or business. PROS:
- Frontline Training Mobile App
CONS:
- Custom integrations can come at a price
Trakstar is a Customer Feedback Software (free trial available). Review Trakstar : Overview & Pricing
★★★★★
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Trakstar Review
Trakstar is an excellent customer feedback SaaS software to know for your company or business. PROS:
- Ongoing feedback through grades, goal setting, and goal tracking throughout the year
CONS:
- Not always the cheapest option
Yotpo is a Customer Feedback Software. Price : $49 (free trial available). Review Yotpo : Overview & Pricing
★★★★★
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$49.00
Yotpo Review
Yotpo is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- Generate more reviews/content than any other solution with email form and other tools.
CONS:
- Custom integrations can come at a price
Recommended
Kudos is a Customer Feedback Software. Price : $3 (free trial available). Review Kudos : Overview & Pricing
★★★★★
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$3.00
Kudos Review
Kudos is a great customer feedback SaaS software to advise for your company or business. PROS:
- Kudos can help you address the key issues impacting your business and help drive performance through the power of insight and communication.
CONS:
- Custom integrations can come at a price
Top
Grade.us is a Review Management Software. Price : $2 (free trial available). Review Grade.us : Overview & Pricing
★★★★★
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$2.00
Grade.us Review
Grade.us is a great review management SaaS software to recommend for your company or business. PROS:
- Grade.us outperforms other review and reputation solutions by focusing on what's important to marketers: (1) the flexibility to create your review marketing campaigns your way; (2) an obsession with conversions, getting more positive reviews where it counts; and (3) provide the data and reports you need to scale, optimize, and demonstrate the performance of your programs.
CONS:
- Custom integrations can come at a price
SurveyGizmo is a Customer Feedback Software. Price : $25 (free trial available). Review SurveyGizmo : Overview & Pricing
★★★★★
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$25.00
SurveyGizmo Review
SurveyGizmo is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- Complete branding and design control: Bring the power of your brand to your online forms and surveys
CONS:
- Custom integrations can come at a price
ClientSuccess is a Customer Feedback Software. Review ClientSuccess : Overview & Pricing
★★★★★
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ClientSuccess Review
ClientSuccess is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Monetate is a Customer Satisfaction Software. Review Monetate : Overview & Pricing
★★★★★
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Monetate Review
Monetate is an excellent customer satisfaction SaaS software to trust for your company or business. PROS:
- ActionBuilder Simplify campaign creation with a point-and-click visual editor that lets marketers easily edit any part of their website, preview changes in real time, and apply the experience to specific customer segments immediately
CONS:
- Not always the cheapest option
Top
Userback is a Customer Feedback Software. Price : $16 (free trial available). Review Userback : Overview & Pricing
★★★★★
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$16.00
Userback Review
Userback is a great customer feedback SaaS software to know for your company or business. PROS:
- Users can be instantly notified of new comments, feedback, or tasks via email, Slack, and Microsoft Teams.
CONS:
- Custom integrations can come at a price
Qualtrics Customer Experience is an User Satisfaction Software. Price : $125 (free trial available). Review Qualtrics Customer Experience : Overview & Pricing
★★★★★
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$125.00
Qualtrics Customer Experience Review
Qualtrics Customer Experience is an excellent user satisfaction SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
BetterWorks is a Customer Feedback Software. Price : $15. Review BetterWorks : Overview & Pricing
★★★★★
More details +
$15.00
BetterWorks Review
BetterWorks is a very popular customer feedback SaaS software to trust for your company or business. PROS:
- Collaboratively set employee success goals and measure progress in real time.
CONS:
- Custom integrations can come at a price
Bazaarvoice is a Review Management Software (free trial available). Review Bazaarvoice : Overview & Pricing
★★★★★
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Bazaarvoice Review
Bazaarvoice is an excellent review management SaaS software to advise for your company or business. PROS:
- Ratings and reviews
CONS:
- Not always the cheapest option
Popular
Qualtrics CustomerXM is an User Satisfaction Software. Price : $1500 (free trial available). Review Qualtrics CustomerXM : Overview & Pricing
★★★★★
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$1,500.00
Qualtrics CustomerXM Review
Qualtrics CustomerXM is a great user satisfaction SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Category Leader
Survicate is a Customer Feedback Software. Price : $79 (free trial available). Review Survicate : Overview & Pricing
★★★★★
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$79.00
Survicate Review
Survicate is a great customer feedback SaaS software to know for your company or business. PROS:
- Get to know your customers better and adapt your offer to their needs
CONS:
- Custom integrations can come at a price
ReviewPush is a Review Management Software. Price : $39 (free trial available). Review ReviewPush : Overview & Pricing
★★★★★
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$39.00
ReviewPush Review
ReviewPush is an excellent review management SaaS software to know for your company or business. PROS:
- Multi-site monitoring automatically checks the top review sites daily, including Google, Facebook, Foursquare, Yell.com and more.
CONS:
- Custom integrations can come at a price
InMoment is a Crowdsourcing Feedback Software (free trial available). Review InMoment : Overview & Pricing
★★★★★
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InMoment Review
InMoment is an excellent crowdsourcing feedback SaaS software to know for your company or business. PROS:
- Surveys and data collection
CONS:
- Not always the cheapest option
Why use Customer Satisfaction Software ?
What are the key features and benefits of Customer Satisfaction Software ?
- Data management
- Questionnaire
- Multi-channel solution
- Reputation management
- 24-7 accessibility
- Import - Export of data
- Creation of consumer panels
- Visualization of data using a dashboard
- Dashboards
- Data Visualization
What are the Cons of Customer Satisfaction Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Customer Satisfaction Software: Reviews Pricing Comparison Alternatives