Astea
Astea : Reviews, Pricing, Features & Alternatives
Astea is a Field Service Management Software. Review Astea : Overview & Pricing
Astea Overview : Features, Pricing, Reviews & Alternatives
Astea is a Field Service Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Astea is listed as a Field Service Management Software and Employee Management Software for companies and is used for Workforce Management, HR Scheduling …
Astea prices are available on demand .
Astea is a service management software and mobile workforce solutions.
What is Astea ?
Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management, and mobile workforce management and optimization. Using real-time scheduling optimization can automate much of this process. Mobile apps provide functionality that enables field forces to work electronically to receive, document, and report on assignments, with the goal of eliminating manual procedures, service delays, and paper reports.
Astea is a field service management based on features like contact center management, mobile workforce management and scheduling optimization.
Astea Review : Pros & Cons
Pros & Cons
When it comes to finding the right Field Service Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Astea, and as you may have guessed from the title, this review will tell you more about Astea’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Astea Pros : Key Benefits
– Reduced service costs – This arises from various sources throughout the service management lifecycle, such as improved technician productivity, call center activities, inventory/parts management.
– Optimized Workflow – Provides improvements in process optimization and work order management.
– Improved service levels: More and more companies are realizing that service can drive revenue and provide a distinct competitive advantage.
– Increased customer satisfaction: Astea Alliance’s customer self-service capabilities provide users with the information they need when they want it, improving customer satisfaction and building loyalty.
– Drive quality and growth: real-time reporting, time and expense tracking; Ensuring accurate data entry; instant access to relevant information (service history, parts usage, failure analysis, MTTR).
Astea Cons
– Con : Not always the cheapest option : Field Service Management Software average cost is $ 47,67 .
– Con : Custom integrations can come at a price.
Astea Features
Here is the list of the main features of this computer software :
– Customer Management
– Project Management
– Mobile App
– Dashboard
– Scheduling
– Contact Management
– Task Scheduling/Tracking
– Route Optimization
Main function & Pro Features
– Cloud Services
Astea Integrations
Astea may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Astea Pricing
The Astea pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Astea offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Astea is a cloud-based Field Service Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
astea is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Astea ?
This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : + $1 billion) in countries like United Kingdom …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Software, Hardware, Construction …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Fujifilm Holdings America Corporation, Decisionone Corporation, Ecolab Inc, Stanley Black & Decker, Wilton Park …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
Astea Screenshots & Images : UI, dashboard …
Astea Business Software Pricing
Astea Features & Overview
Astea Screenshot
Videos
Video #1
Astea Reviews
Here is our opinion on Astea : this is an innovative field service management software to examine .
Astea User Reviews & Ratings
Online and customer reviews of Astea software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Astea
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Astea ? What is your likelihood to renew ?
FAQs
Why use a Field Service Management Software ?
Field service management software performs the crucial functions associated with dispatching technicians to the field to resolve customer support issues that cannot be handled remotely.
According to various sources, most used business software are : Salesforce Field Service Lightning (market share : 5,40%), PestPac (2,60%), Mobile Reach (1,90%), ViryaNet (1,90%), Service Fusion (1,40%), FieldAware (0,80%), GeoOp (0,60%), Coresystems (0,60%), Astea (0,10%), SAP Field Service (0,10%), Servigistics (0,10%)
Main functions are : Management of work orders., Qualification of the customer., Route planning., Planning., Signature capture., Inventory control.
Main characteristics are : Interventions, Scheduling of recurring interventions, Configuring your business indicators, Planning under constraints, Mass actions on interventions, Team planning, Cloud, Spare parts, Inventory and stock, Mobility, Dispatch, Service contracts, Rights and guarantees, Field order management, Installed products, IoT Internet of Things, field service automation, field work, customer relationship manager, field sales force, field service, CRM, software field service software, field service management software, mobile field service software, field service automation software, field service management, field service management software
Field Service Management Software Average Price : from $ 25,00 to $ 69,00 with an average price of $ 47,67 . We have identified more than 231 competitors on the market.
Field Service Management Software Review
Company details
Developed by ASTEA, Inc.
HQ location : NJ 08551
Founded in 1983 by David Giannetto
Total revenue : $29.0M
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Field Service Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Astea is independent in order to highlight the strengths and weaknesses of this Field Service Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Astea Alternatives
If you’re understanding the drawbacks and you’re looking for a Astea alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Astea
– Odoo Field Service
– Housecall Pro
– PlanGrid
– Jobber
– Repsly
– Fulcrum
– Praxedo
– ClickSoftware
– SAP Work Manager
– Salesforce Field Service Lightning
You can also take a look at other business apps, like our AstraChat review and our Astrid review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Field Service Management Software compare to Astea when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
