Atera
Atera : Reviews, Pricing, Features & Alternatives
$79.00
Atera is an IT Infrastructure Service. Price : $79 (free trial available). Review Atera : Overview & Pricing
Atera Overview : Features, Pricing, Reviews & Alternatives
Atera is an IT Infrastructure Service intended for businesses. Let’s discover user reviews, features and prices of this business app.
Atera is listed as a IT Infrastructure Services and Data Center for companies and is used for Help Desk, Professional Services Automation, Network Monitoring, Server Management …
Atera price starts from $ 79 per user and per month (free trial available).
Atera offers remote IT monitoring and management, ticketing, and customer satisfaction surveys.
Easy remote management and monitoring for MSPs and IT professionals
Atera is the ultimate all-in-one remote monitoring toolkit for IT professionals. It includes everything you need and nothing you don’t: full RMM, help desk and ticketing, remote access and more. Monitor an unlimited number of devices for one fixed monthly cost. Try Atera for free today.
What is Atera ?
Atera is remote monitoring and management software that gives MSPs and IT professionals complete visibility and control over hundreds of networks in real time. The software enables users to offer instant and exceptional IT support to their valued customers all over the world. One of the main features of Atera is that it sends real-time notifications to users about potential issues that may arise so users can prepare ahead of time. Additionally, businesses can also rely on it to receive real-time status of system resources, network and IP monitoring, connected clients, SQL Server, Active Directory, and many more essentials. Furthermore, the IT automation services provided by the software are also helpful in handling a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated patch management system that can be applied to individual devices and groups at your convenience. Finally, the remote maintenance capabilities that Atera offers help businesses with its service manager, command prompt, and task manager features.
Atera provides an all-in-one MSP platform: remote monitoring, service desk, CRM, cloud services and business management. For more information: www.atera.com
We offer you an all-in-one software that is extremely easy to use and quick to implement. It automates and streamlines business processes so you can: Increase the performance and efficiency of your workforce, proactively manage your customers’ IT networks, meet your SLA commitments, and ensure and maximize profitability.
Atera – The world’s first RMM software with PSA and remote access functionality, designed specifically for MSPs of all shapes and sizes.
Atera is a cloud-based, end-to-end IT management software solution for small and medium-sized businesses in the IT industry. It includes features for time tracking, expense tracking, billing and invoicing, help desk, and knowledge and document management.
Atera offers remote IT monitoring and management, ticketing, and customer satisfaction surveys.
Atera specializes in remote monitoring and management (RMM). Users can identify problems before customers notice them and can perform root cause analysis and patch management. The solution includes a customer relationship management (CRM) module, where users can view a database of customers, contacts, contracts, service level agreements (SLAs), devices, and tickets. The system also includes an encrypted password repository. The solution includes a customer relationship management (CRM) module, where users can view a database of customers, contacts, contracts, service level agreements (SLAs), devices, and tickets. The system also includes an encrypted password repository.
Atera specializes in remote monitoring and management (RMM). Users can identify problems before customers notice them and can perform root cause analysis and patch management. The solution includes a customer relationship management (CRM) module, where users can view a database of customers, contacts, contracts, service level agreements (SLAs), devices, and tickets. The system also includes an encrypted password repository. The solution includes a customer relationship management (CRM) module, where users can view a database of customers, contacts, contracts, service level agreements (SLAs), devices, and tickets. The system also includes an encrypted password repository.
Atera is an all-in-one cloud-based remote monitoring and management (RMM) software suite for IT service providers. Atera includes everything you need to grow your IT business in one integrated solution. Ateras’ fixed monthly pricing model helps IT businesses of all sizes grow at no additional cost. All plans include unlimited device monitoring, simple as that. Get your free 30-day trial today. No credit card needed.
Atera Review : Pros & Cons
Pros & Cons
When it comes to finding the right IT Infrastructure Services tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Atera, and as you may have guessed from the title, this review will tell you more about Atera’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Atera Pros : Key Benefits
– The only all-in-one platform that combines remote monitoring and management (RMM), professional services automation (PSA), cloud-based remote access, and integrated cloud services in one easy-to-use platform.
– Simple, predictable and transparent technical-based pricing (no limits on monitored workstations or servers)
– Easy to set up and use, without the need for special training or expensive implementation consultants.
– Scalability and integration
– Frequent releases / updates
Atera Cons
– Con : Not always the cheapest option : IT Infrastructure Services average cost is $ 73,78 .
– Con : Custom integrations can come at a price.
Atera Features
Here is the list of the main features of this computer software :
– CRM
– Helpdesk
– Incident Management
– API
– Customizable Branding
– Access Controls/Permissions
– Known Issue Management
– Active Directory Integration
– Community Forums
– Activity Dashboard
– Self Service Portal
– Activity Tracking
– Macros (Templated Responses)
– Alerts / Escalation
– Multi-Channel Communication
– Alerts/Notifications
– Ticket Management
– Anti Virus
– Knowledge Base
– Application Management
Main function & Pro Features
– CRM
– Helpdesk
– Incident Management
– API
– Customizable Branding
– Access Controls/Permissions
– Known Issue Management
– Active Directory Integration
– Community Forums
– Activity Dashboard
– Self Service Portal
– Activity Tracking
– Macros (Templated Responses)
– Alerts / Escalation
– Multi-Channel Communication
– Alerts/Notifications
– Ticket Management
– Anti Virus
– Knowledge Base
– Application Management
Atera Integrations
Atera integrates with more than 6 applications & plugins like Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Atera integrations
– Zapier
Atera Pricing
The Atera pricing plan starts from $ 79 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Atera offers several pricing plans :
– Pro : $ 79,00 per user / per month
– Growth : $ 119,00 per user / per month
– Power : $ 149,00 per user / per month
– Enterprise : –
– Premium : –
| Pro | Growth | Power | Enterprise | Premium |
| $79,00 | $119,00 | $149,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Atera Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 79,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Atera is a cloud-based IT Infrastructure Services platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
atera is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, French, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Atera ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Administrative, Accounting, Finance …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Atera Screenshots & Images : UI, dashboard …
Atera Business Software Pricing
Atera Features & Overview
Atera Screenshot
Atera Screenshot
Videos
Video #1
Video #2
Atera Reviews
Here is our opinion on Atera : this is a great it infrastructure service to know .
Atera User Reviews & Ratings
Online and customer reviews of Atera software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,6/5
Functionality : 4,1/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 87%
User rating Very Good : 14%
User rating Average : 1%
User rating Poor : 1%
User rating Terrible : 0%
The main benefits of Atera are its real-time alerts, client management through PSA and custom scripts. Learn more about the benefits of this remote assistance software:
Popularity on social networks : 5242 followers on LinkedIn
Your Customer Review on Atera
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Atera ? What is your likelihood to renew ?
FAQs
Why use a IT Infrastructure Service ?
An IT infrastructure service is used to manage IT infrastructures.
According to various sources, most used business software are : Amazon S3 (market share : 10,90%), Red Hat OpenShift (6,00%), Infoblox (4,40%), CyberArk (3,60%), Hashicorp Terraform (2,40%), Stonebranch (1,40%), Puppet Labs (1,30%), Courion (0,50%), Dimension Data (0,10%), Beyond Compare (0,10%), BVoIP (0,10%), Faronics Deep Freeze (0,10%), IBM Cloud Object Storage (0,10%), LiveVault (0,10%), ObservePoint (0,10%), Oneneck (0,10%), pgAdmin (0,10%), SAP Replication Server (0,10%), Semarchy Master Data Management (0,10%)
Main functions are : Document synchronization, Data backup – backup, Data synchronization, 24/7 accessibility, Import – Export data, 24/7 accessibility
Main characteristics are : keylogger, parental controls, software as a service, time management, data leak prevention, employee tracking, Home & Family, software as a service, data leak prevention, File sharing, data storage, Cloud Storage, Software and Hardware Software Tracking, License Management, Asset Lifecycle Monitoring, Contract Management, Asset Relationship Management
IT Infrastructure Services Average Price : from $ 3,00 to $ 199,95 with an average price of $ 73,78 . We have identified more than 288 competitors on the market.
IT Infrastructure Services Review
Company details
Developed by ATERA, Inc. (@AteraCloud on Twitter)
HQ location : USA
Founded in 2011 by Gil Pekelman
Total revenue : $7.2M
Fundings : $77.0M
Industry : B2B SaaS company
Software Category : IT Management Software > Data Center > IT Infrastructure Services
Schema : SoftwareApplication > DeveloperApplication
Tags : helpdesk | computer management | msp | msp | network monitoring | psa | remote administration | rm | remote monitoring | software update program …
Website : visit atera.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Atera is independent in order to highlight the strengths and weaknesses of this IT Infrastructure Service. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Atera Alternatives
If you’re understanding the drawbacks and you’re looking for a Atera alternative, there are more than 28 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Atera Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ATERA | $79 | Per month / user | Yes |
| N-ABLE MSP MANAGER | $ | Per month / user | No |
| DATTO BACKUPIFY | $ | Per month / user | Yes |
| CONNECTWISE CONTROL | $24 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Atera
– NinjaOne
– RMM
– Pulseway
– Kaseya VSA
– SolarWinds Service Desk
– IT Glue
– Managed Apache Kafka
– Cloudiway
– MSP360 Managed Backup
– Managed Apache Cassandra
Free Alternatives to Atera
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Square Point of Sale review and our Weebly review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and Data Center to find out which one is right for your needs. Discover how these IT Infrastructure Services compare to Atera when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
