Castel Explore
Castel Explore : Reviews, Pricing, Features & AlternativesCastel Explore is a Voice Recognition & Processing tool. Review Castel Explore : Overview & Pricing
Castel Explore Overview : Features, Pricing, Reviews & Alternatives
Castel Explore is a Voice Recognition & Processing tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
Castel Explore is listed as a Voice Recognition & Processing and Development & API for companies and is used for Speech Analytics …
Castel Explore prices are available on demand .
Improve the customer experience and performance of your contact center
What is Castel Explore ?
Castel Explore provides transcribed speech analytics, which document customer interactions and improve your contact center’s post-call review process. The easy-to-use post-call feedback feature provides clear and understandable feedback on customer interactions. Automate review of customer chats using voice transcription skills. Track call results for legal and training purposes. It has a search option that allows you to quickly find specific terms and phrases relevant to your customer lifecycle. Repeated call, Unacceptable or Cancel account, for example. Helps quickly see performance trends and root causes of compliance issues by categorizing post-call statistics. For example, customer dissatisfaction, bewilderment or anxiety. Through proactive compliance and actionable data-driven best practices, Castel Communications helps contact centers achieve operational milestones. They provide a portfolio of multi-channel solutions to our contact center partners, including predictive dialing/TCPA, IP PBX, email, SMS, chat, social media and voice analytics, to provide communication touchpoints.
Pros & Cons
When it comes to finding the right Voice Recognition & Processing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Castel Explore, and as you may have guessed from the title, this review will tell you more about Castel Explore’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Castel Explore Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Castel Explore Cons
– Con : Custom integrations can come at a price.
Castel Explore Features
Here is the list of the main features of this computer software :
– Detailed post-call analysis
– A scalable solution
– Call analysis
– Targeted search
– Result trendspotting
– Contextual association
– Adaptive transcription
– Team collaboration
– Other related capabilities
Main function & Pro Features
– Cloud Services
Castel Explore Integrations
Castel Explore may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Castel Explore Pricing
The Castel Explore pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Castel Explore offers several pricing plans :
– Castel Explore : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Castel Explore | Start | Professional | Enterprise | Premium |
Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Castel Explore is a cloud-based Voice Recognition & Processing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
castel-explore is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 800-657-8215
Training options : …
Industry & Customers
Who use Castel Explore ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Castel Explore Screenshots & Images : UI, dashboard …
Videos
Video #1
Castel Explore Reviews
Here is our opinion on Castel Explore : this is a decent voice recognition & processing tool to explore .
Castel Explore User Reviews & Ratings
Online and customer reviews of Castel Explore software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Castel Explore
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Castel Explore ? What is your likelihood to renew ?
FAQs
Why use a Voice Recognition & Processing tool ?
Voice recognition and processing software is used to convert spoken language into text using voice recognition algorithms. It can be used by businesses for dictation or to convert audio and video files to text. Speech recognition software can also be used in customer service to handle routine phone inquiries.
Main functions are : Vocabularies and recognition patterns for a variety of languages, Create and share documents containing converted text via speech recognition, Process and translate multiple types of audio or video files, Language model updates, Transcription of loud speech, Capture information by phone, handheld recorders or mobile devices
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Company details
Developed by IPROYAL, Inc.
HQ location : New York
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Development Tools > Development & API > Voice Recognition & Processing
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit iproyal.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Castel Explore is independent in order to highlight the strengths and weaknesses of this Voice Recognition & Processing tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Castel Explore Alternatives
If you’re understanding the drawbacks and you’re looking for a Castel Explore alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Castel Explore Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
CASTEL EXPLORE | $ | Per month / user | No |
ENTHU.AI | $45 | Per month / user | Yes |
NEOSOUND INTELLIGENCE | $ | Per month / user | No |
PRODIGAL | $ | Per month / user | No |
CALLMINER EUREKA | $ | Per month / user | No |
TETHR | $ | Per month / user | No |
VOICEBASE | $ | Per month / user | No |
VERINT SPEECH ANALYTICS | $ | Per month / user | No |
$ | Per month / user | ||
$ | Per month / user |
Top 10 Alternatives & Competitors to Castel Explore
– Enthu ai
– NeoSound Intelligence
– Prodigal
– CallMiner Eureka
– Tethr
You can also take a look at other business apps, like our Casted review and our CAST AIP review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and Development & API to find out which one is right for your needs. Discover how these Voice Recognition & Processing compare to Castel Explore when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !