Channels
Channels : Reviews, Pricing, Features & Alternatives
$24.00
Channels is an Operations Management Software. Price : $24 (free trial available). Review Channels : Overview & Pricing
Channels Overview : Features, Pricing, Reviews & Alternatives
Channels is an Operations Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Channels is listed as a Operations Management Software for companies and is used for Call Center, Contact Center, Cloud PBX, IVR …
Channels price starts from $ 24 per user and per month (free trial available).
Improve your customer service
Data Driven Phone System
Channels is an easy way to post, find and discuss anything, quickly and anonymously.
What is Channels ?
Channels is a data-driven phone system that lets you know exactly who’s calling, so you’re always prepared. Integrate it into your existing workflow and connect it to your favorite apps like Shopify, Magento, Pipedrive, HubSpot, etc. With features like welcome message, IVR, call recordings, and international phone number, you’ll be able to create a fully functional, reliable, out-of-the-box helpline for your customers. With the Chrome extension, your sales team can make calls from whatever web page they’re browsing, whether it’s a CRM or a marketplace, and you call them.
It connects to your favorite platforms to power every conversation you have. Ask fewer questions and get straight to the point.
Channels is an easy way to post, find and discuss anything, quickly and anonymously.
Channels connect to the platforms of your choice. Thanks to it, you can directly enter the conversation with your customers instead of asking them dozens of questions. Have shorter, more meaningful calls and turn your customers into friends.
Channels Review : Pros & Cons
Pros & Cons
When it comes to finding the right Operations Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Channels, and as you may have guessed from the title, this review will tell you more about Channels’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Channels Pros : Key Benefits
– ) Leverage customer data from your favorite eCommerce platforms
– ) Tap directly into your customers’ needs
– Channels integrate with various eCommerce platforms, like Shopify and Magento, and pull crucial customer data from them. Ensuite, lorsque vos clients appeal, Channels present ces donnes, y compris le nom complet, l’entreprise, le rle, les dernires commandes et les appels afin qu’au lieu de poser des questions sans fin, vous puissiez aller droit au but de the conversation.
– ) Increase customer satisfaction
– Each client is a different story with different needs. Some like to solve a problem by chatting on LiveChat, while others prefer to call their company. Make sure you satisfy all your customers.
– ) Flexibility at your fingertips
– Customer service should not limit your skills, but be part of your job. Channels come with various solutions, such as a mobile app or click-to-call widget, to help you manage customer service calls regardless of time and location for maximum flexibility.
– Customer service is a perfect solution to keep your customers happy. Quickly resolve their issues, connect them with the right agent, and limit friction between them and the solution.
Channels Cons
– Con : Custom integrations can come at a price.
Channels Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tracking
Main function & Pro Features
– API
– Access Controls/Permissions
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tracking
Channels Integrations
Channels may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Channels Pricing
The Channels pricing plan starts from $ 24 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Channels offers several pricing plans :
– Lite : $ 24,00 per user / per month
– Basic : $ 39,00 per user / per month
– Pro : –
– Enterprise : –
– Premium : –
| Lite | Basic | Pro | Enterprise | Premium |
| $24,00 | $39,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Channels Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 24,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Channels is a cloud-based Operations Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
channels is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 141 53 66 12 22
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use Channels ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
Channels Screenshots & Images : UI, dashboard …
Channels Business Software Pricing
Channels Features & Overview
Channels Screenshot
Channels Screenshot
Videos
This video is no longer available
Channels Reviews
Here is our opinion on Channels : this is a great operations management software to trust .
Channels User Reviews & Ratings
Online and customer reviews of Channels software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,8/5
Functionality : 4,6/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 71%
User rating Very Good : 29%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 910 followers on LinkedIn
Your Customer Review on Channels
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Channels ? What is your likelihood to renew ?
FAQs
Why use a Operations Management Software ?
Enterprise Operations software helps automate the day-to-day administrative and business functions that keep your business running smoothly, such as: Invoicing, Contact Management, Employee Management, Order and Inventory Management, Task and Time Tracking. time. Business Operations software helps manage a business in all its aspects.
According to various sources, most used business software are : Blackbaud (market share : 35,40%), YourMembership (31,40%), Lectora (6,40%), Schoology (1,70%), Infinite Campus (1,30%), Knewton (0,10%)
Main functions are : Accounting, Content management, Customer relationship management, Human ressources, Inventory management, Marketing and Sales
Main characteristics are : eRP, eRP, Cash flow optimization, Standard dashboards, Company management, Management of all contacts, Order tracking, Accounting, Employee management, Customer Fleet control, Simplification and security of invoicing, eRP, Cars – Garages, Workshops, Wood industry, Industrial carpentry, Agro-food, Clothing & Textile, Building, SAAS software, Commercial sales, training management software, Mandatory display, Single document, collective agreement, labour law, labour codes, mandatory registers, Information Legal, Legal Advice
Operations Management Software Average Price : from $ 4,40 to $ 595,00 with an average price of $ 223,54 . We have identified more than 14850 competitors on the market.
Operations Management Software Review
Company details
Developed by CHANNELS, Inc. (@HeyChannels on Twitter)
HQ location : san francisco
Founded by Jakub Kliszczak
Total revenue : $144.0K
Industry : B2B SaaS company
Software Category : Operations Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : Social Network | trip plan | shared interests …
Website : visit crazycall.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Channels is independent in order to highlight the strengths and weaknesses of this Operations Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Channels Alternatives
If you’re understanding the drawbacks and you’re looking for a Channels alternative, there are more than 300 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Channels Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CHANNELS | $15 | Per month / user | Yes |
| PLEX MANUFACTURING CLOUD | $ | Per month / user | No |
| 8X8 | $12 | Per month / user | No |
| I2X | $ | Per month / user | No |
| IPSCAPE | $ | Per month / user | No |
| CALLMATRIX | $29 | Per month / user | No |
| SQUARETALK | $ | Per month / user | No |
| CLOUDCALL | $ | Per month / user | No |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Channels
– Bitrix24
– GoToConnect
– CloudCall
– Freshdesk Contact Center
– Ringover
– Statuspage
– HelpWire
– Ameyo Remote Contact Center Software
– ChurnZero
– Gainsight
SaaS alternatives
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
You can also take a look at other business apps, like our Oribi review and our Easy-Commission review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software to find out which one is right for your needs. Discover how these Operations Management Software compare to Channels when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
