Chat Metrics
Chat Metrics : Reviews, Pricing, Features & AlternativesChat Metrics is a Live Chat Software. Price : $22 (free trial available). Review Chat Metrics : Overview & Pricing
Chat Metrics Overview : Features, Pricing, Reviews & Alternatives
Chat Metrics is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Chat Metrics is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat, Conversational Marketing Platform …
Chat Metrics price starts from $ 21,5 per user and per month (free trial available).
Chat Metrics is live chat software designed to help businesses communicate with website visitors in real time and improve overall lead conversion rates
What is Chat Metrics ?
Chat Metrics is live chat software designed to help businesses communicate with website visitors in real time and improve overall lead conversion rates. Organizations can keep a chat history, view transcripts based on metrics like category, status, or action, and download them in CSV format as needed.
Our customers provide the feedback that drives our feature set. And when our customers speak, we listen. We understand that a great set of features are those that our customers love and provide a great user experience. Our continuous improvement program offers continuous development of the chat metrics feature set aligned with feedback from our customers.
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Chat Metrics, and as you may have guessed from the title, this review will tell you more about Chat Metrics’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Chat Metrics Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Chat Metrics Cons
– Con : Custom integrations can come at a price.
Chat Metrics Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Appointment Scheduling
– Auto-Responders
– CRM
– Canned Responses
– Chat/Messaging
– Communication Management
– Customizable Branding
– Customizable Fields
– Data Import/Export
– File Sharing
– Geotargeting
– Lead Capture
– Lead Distribution
– Lead Management
– Lead Qualification
– Mobile Access
– Offline Form
– Proactive Chat
Main function & Pro Features
– API
– Activity Dashboard
– Appointment Scheduling
– Auto-Responders
– CRM
– Canned Responses
– Chat/Messaging
– Communication Management
– Customizable Branding
– Customizable Fields
– Data Import/Export
– File Sharing
– Geotargeting
– Lead Capture
– Lead Distribution
– Lead Management
– Lead Qualification
– Mobile Access
– Offline Form
– Proactive Chat
Chat Metrics Integrations
Chat Metrics integrates with more than 9 applications & plugins like HubSpot CRM, Trello and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Chat Metrics integrations
– Slack
– Trello
– HubSpot CRM
– ActiveCampaign
– Typeform
– Keap
– Pardot
– Agile CRM
– Insightly
Chat Metrics Pricing
The Chat Metrics pricing plan starts from $ 21,5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Chat Metrics offers several pricing plans :
– Free Trial : $ 21,50 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$21,50 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 21,50
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Chat Metrics is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
chat-metrics is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use Chat Metrics ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Chat Metrics Screenshots & Images : UI, dashboard …
Videos
Video #1
Chat Metrics Reviews
Here is our opinion on Chat Metrics : this is a great live chat software to know .
Chat Metrics User Reviews & Ratings
Online and customer reviews of Chat Metrics software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,7/5
Functionality : 4,3/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Chat Metrics
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Chat Metrics ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 .
Company details
Developed by CHAT METRICS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit chatmetrics.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Chat Metrics is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Chat Metrics Alternatives
If you’re understanding the drawbacks and you’re looking for a Chat Metrics alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Chat Metrics
– Conversational Cloud
– Giosg
– Chatbot
– Quiq Messaging
– Birdeye
You can also take a look at other business apps, like our BenSelect review and our ConDoc review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Chat Metrics when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !