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Chatra : Reviews, Pricing, Features & Alternatives
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Chatra is a Chatbots Software. Price : $11 (free trial available). Review Chatra : Overview & Pricing

9.8 Expert Score
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Chatra Overview : Features, Pricing, Reviews & Alternatives

Chatra is a Chatbots Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Chatra is listed as a Chatbots Software and DevOps for companies and is used for Customer Engagement, Support & Helpdesk, eCommerce, Gamification and Loyalty, Help Desk, Live Chat …

Chatra price starts from $ 11 per user and per month (free trial available).

Modern chat and instant messaging platform. Generate sales and collect user feedback in real time!

Easier and more efficient real-time chats

What is Chatra ?

Live chat software that helps you add a personal touch as you communicate with your customers. Chatra comes with a number of features that make it easy for you and your agents to engage with customers. All conversations are logged, including unsent messages, making it much easier to track a particular customer. Its intelligent chat DISTRIBUTION function ensures that no customer is waiting for a response. Whenever an agent does not respond to a request within a certain time, the chat is automatically offered to other online agents. These real-time conversations can be seen by all your agents and they can join the conversation whenever they want.

Chatra is the next generation live chat that feels like a mobile messenger your customers are already used to. It has all the features that allow you to focus on live communication and bring the WOW experience to your site visitors: Chatra works everywhere, even on Nintendo 3DS, keeps a full chat history including unsent messages, allows you to see what your customers type before they get to send: save time and WOW effect at the same time, correct typos after sending the response, add your colleagues to the conversation to make sure proper attention is paid , the chats can be seen by as many agents as you want, the conversations are encrypted at all levels. Even anonymous visitors get a personalized touch with names like Vivid Green and Deep Pink, Chatra can be installed on as many websites as you like, apps for Windows, Mac, iOS and Android let you chat at the same time in the office and on the go. place. With more features than a Swiss Army Knife, Chatra lets you collect feedback and deliver real-time happiness, beautifully…

Talk to your website visitors. 1. Wait for visitors to ask questions or start a conversation automatically 2. You and your team respond at your own pace and help them 3. Happy visitors become happy customers!

This application aims to provide a reliable way for your company’s customer support system to interact with your customers and respond to their queries.

Modern chat and instant messaging platform. Generate sales and collect user feedback in real time!

Chatra is a live chat platform for small businesses and online retailers. Chatra positions its live chat solution as a way to increase online sales and conversions, although it can be used for almost any purpose.

Chatra is a live chat platform for small businesses and online retailers. Chatra positions its live chat solution as a way to increase online sales and conversions, although it can be used for almost any purpose.

Chatra is a live chat app for your website. It is designed to increase online sales, but in a user-friendly and useful way. Just because software is built for business doesn’t mean it has to be clunky and corporate.

Chatra Review

Chatra Review : Pros & Cons

Pros & Cons

When it comes to finding the right Chatbots tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Chatra, and as you may have guessed from the title, this review will tell you more about Chatra’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Chatra Pros : Key Benefits

– Offline messaging Group chats Detailed visitor information Targeted chats (triggers) Usage across multiple websites Windows and Mac desktop apps iOS and Android mobile apps

– To stimulate sales. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you increase the number of orders you receive and increase the average value of your orders. Create a mailing list. Every time a customer submits a question while you’re away, Chatra stores their email for use in your future marketing efforts. In fact, 72% of consumers prefer to receive communication via email. Cart abandonment expires. Over 68% of shopping carts never make it to the checkout. A simple automated message that asks “Hey, can we help you with something?” it could be the difference between a sale and an abandoned cart.

– Simple and direct prices. Free or paid plan at $11 per agent/month (billed annually) or $14 per agent/month (billed monthly)

– Frequent releases / updates

– High Compatibility

Chatra Cons

– Con : Custom integrations can come at a price.
 

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Chatra Features

Here is the list of the main features of this computer software :

– Management of an online store – e-commerce site
– Visitor Targeting
– Dashboard
– Persistent Chat
– Notifications
– Co-Browsing
– API
– Call Me Option
– Chat
– Offline Form
– Data Export
– Agent Scheduling
– External Integrations
– Shortcut Messages
– Multi-User
– Knowledge Database
– Third-Party Plugins/Add-Ons
– E-commerce
– gamification and loyalty
– Help Desk

Main function & Pro Features

– Management of an online store – e-commerce site
– Visitor Targeting
– Dashboard
– Persistent Chat
– Notifications
– Co-Browsing
– API
– Call Me Option
– Chat
– Offline Form
– Data Export
– Agent Scheduling
– External Integrations
– Shortcut Messages
– Multi-User
– Knowledge Database
– Third-Party Plugins/Add-Ons
– E-commerce
– gamification and loyalty
– Help Desk

Chatra Integrations

Chatra integrates with more than 17 applications & plugins like Jira, Intercom and Drupal (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Chatra integrations

– Drupal
– Intercom
– Jira
– PagerDuty
– Shopify
– Slack
– Twilio
– WordPress
– Zapier

Chatra Pricing

The Chatra pricing plan starts from $ 11 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Chatra offers several pricing plans :

– Free : $ 11,00 per user / per month
– Essential : $ 15,00 per user / per month
– Pro : $ 23,00 per user / per month
– Enterprise : –
– Premium : –

Free Essential Pro Enterprise Premium
$11,00 $15,00 $23,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Chatra Pricing Plan

Chatra Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 11,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Chatra is a cloud-based Chatbots platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

chatra is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, Russian, Russian, German …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : +1 703-232-1443

Training options : …

Industry & Customers

Who use Chatra ?

This software package is tailored to business needs : Public Administration, Medium Company, Large Company …

This web-based application is recommended for trades : PR, Marketing …

This cloud software is used in the sectors : e-commerce …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Saved by the dress, High speed training, Empowering parents …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)

Chatra Screenshots & Images : UI, dashboard …

Chatra Review

Chatra Business Software Pricing

Chatra Features

Chatra Features & Overview

Chatra Screenshot

Chatra Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Chatra Reviews

Here is our opinion on Chatra : this is a great chatbots software to advise .

Chatra User Reviews & Ratings

Online and customer reviews of Chatra software are quite plentiful and overall very positive :

Overall rating : 4,9/5

Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5

User rating Excellent : 67%
User rating Very Good : 100%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Offline messaging Group chats Detailed visitor information Targeted chats (triggers) Usage across multiple websites Windows and Mac desktop apps iOS and Android mobile apps

Popularity on social networks : 53 followers on LinkedIn

Your Customer Review on Chatra

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Chatra ? What is your likelihood to renew ?
 

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FAQs

Why use a Chatbots Software ?

A chatbot (Conversational Agent) is a computer program with a conversational interface that allows it to hold conversations with human users via text-based methods. Typically, these programs can be set as widgets on websites, messaging platforms, social media sites, and mobile apps. Chatbots are intelligent conversational agents that communicate with customers and online users autonomously. The dialogue between the chatbot and the user makes it possible to accompany him in the choice of a service or product, but also in the different stages of customer support (SAV). The chatbot is equipped with an artificial intelligence allowing it to provide precise answers to simple questions. It can manage several scenarios depending on the requests (purchase guide, pre-sales question, after-sales support.) It can take the form of a widget, a pop-up window, a dedicated interface. This live chat can also be transformed into messaging in the event of a problem: the Internet user can send an email to the support service.

According to various sources, most used business software are : Dialogflow (market share : 56,70%), Amazon Lex (17,80%), IBM Watson (16,20%), IBM Watson Assistant (8,50%), Chatfuel (5,40%), Azure Bot Service (5,20%), Intercom (4,70%), Olark (3,80%), HappyFox Chat (0,20%), Freshchat (0,10%), OnlineChatCenters (0,10%), Zendesk Chat (0,10%)

Main functions are : Chatbot generator, Models, Coaching, chat widget, The integration, Analytic

Main characteristics are : Surveys surveys, Toolbox, Design, Form, Questionnaire, MarTech, Chatbots, CMS, ticketing, workflow, helpdesk, ticket, incident, everything but JIRA, gas plant shutdown, we love google, keyword, keyword, df9e864dd35af38809ed, Creator, User Test, chatbot, IA, Creating your chatbots, Vocal and Callbots, Multilingual Backoffice, CRM, KPI and Data, Actions and transactions with the Chatbot, Conversational – NLP and IA

Chatbots Software Average Price : from $ 0,03 to $ 500,00 with an average price of $ 134,15 . We have identified more than 132 competitors on the market.

Chatbots Software Review

Chatbots Software Review

Company details

Developed by CHATRA, Inc. (@Chatra_io on Twitter)
HQ location : USA
Founded by Ru Support
Total revenue : $0-$1M

Industry : B2B SaaS company
Software Category : Development Tools > DevOps > Chatbots Software (Open Source software)
Schema : SoftwareApplication > DeveloperApplication

Tags : customer support | file encryption | group discussion | live push notifications | web-based | customer conversation | customer service | security and confidentiality | web-based | group chat …
Website : visit chatra.io

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Chatra is independent in order to highlight the strengths and weaknesses of this Chatbots Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Chatra Alternatives

If you’re understanding the drawbacks and you’re looking for a Chatra alternative, there are more than 72 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Chatra Pricing Against Competitors

Software Starting Price Billed Free Trial
CHATRA $15 Per month / user Yes
INTERCOM $59 Per month / user No
TAWK.TO $ Per month / user Yes
LIVECHAT $16 Per month / user Yes
JIVOCHAT $13 Per month / user Yes
CRISP $25 Per month / user Yes
OLARK $ Per month / user Yes
SMARTSUPP $10 Per month / user No
FRESHDESK MESSAGING (FORMERLY FRESHCHAT) $999 Per month / user Yes
PROVIDE SUPPORT $8,25 Per month / user Yes

 

Top 10 Alternatives & Competitors to Chatra

– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
– Landbot io
– Hubspot Cms
– Conversity
– Manychat
– Comapi

Free Alternatives to Chatra

– tawk.to
– JivoChat
– Crisp

SaaS alternatives

Intercom : Intercom is a customer communication platform with a suite of integrated products for each team, including sales, marketing, products, and support. Have targeted communication with customers on your website, in apps, and via email.

Tidio : It is a live chat service that allows you to easily communicate with your customers, also using chatbots. It is designed specifically for the WordPress community.

Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.

Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.

tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.

You can also take a look at other business apps, like our Acubiz EMS review and our ClientBase review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Development Tools and DevOps to find out which one is right for your needs. Discover how these Chatbots Software compare to Chatra when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Chatbots Software

 

9.8Expert Score
Chatra Review
Chatra is a great chatbots SaaS software to advise for your company or business.
Ease of use
9.8
Functionnality
9.8
Integrations
9.8
Customer support
9.8
Value for money
9.8
PROS
  • Offline messaging Group chats Detailed visitor information Targeted chats (triggers) Usage across multiple websites Windows and Mac desktop apps iOS and Android mobile apps
CONS
  • Custom integrations can come at a price
Chatra
Chatra

$11.00

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