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CitizenLab : Reviews, Pricing, Features & Alternatives

$695.00

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CitizenLab is a Public services Software. Price : $695 (free trial available). Review CitizenLab : Overview & Pricing

8.4 Expert Score
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CitizenLab Overview : Features, Pricing, Reviews & Alternatives

CitizenLab is a Public services Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

CitizenLab is listed as a Industry Specific Software for companies and is used for Community, Government …

CitizenLab price starts from $ 695 per user and per month (free trial available).

A community engagement platform that enables local governments to reach more citizens and make better informed decisions.

What is CitizenLab ?

CitizenLab is a community engagement platform used by local governments and organizations to connect with residents, engage them in decision-making, and build trust through dialogue. Visualize ideas on a map and see at a glance what is happening in each neighborhood and easily limit the query to a specific area for your localized projects, such as urban planning or mobility plans. Create a platform that is familiar to your community. With so many customization possibilities, you can customize the platform to match your brand, create groups by customizing access rights, or adjust permissions so colleagues can join you as project managers or administrators to help moderate discussions and process the tickets.

CitizenLab is a comprehensive platform for citizen participation. Reach more citizens, efficiently manage their ideas and make decisions based on real-time data. Today, CitizenLab platforms are used in

CitizenLab Review

CitizenLab Review : Pros & Cons

Pros & Cons

When it comes to finding the right Public services tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is CitizenLab, and as you may have guessed from the title, this review will tell you more about CitizenLab’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

CitizenLab Pros : Key Benefits

– post ideas

– Comment and reflect on the ideas of others.

– Vote for the best ideas

– participatory voting

– Frequent releases / updates

CitizenLab Cons

– Con : Custom integrations can come at a price.
 

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CitizenLab Features

Here is the list of the main features of this computer software :

– Activity Dashboard
– Commenting/Notes
– Customizable Fields
– Customizable Forms
– Email Reminders
– Engagement Tracking
– Forum / Discussion Board
– Geographic Maps
– Ideation
– Multi-Language
– Real Time Reporting
– Reporting & Statistics
– Self Service Portal
– Single Sign On
– Surveys & Feedback
– Budgeting
– Data Import
– Government
– Politics
– API

Main function & Pro Features

– External Integrations
– Multi-User
– Batch Permissions & Access
– Data Export
– Notifications

CitizenLab Integrations

CitizenLab may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

CitizenLab Pricing

The CitizenLab pricing plan starts from $ 695 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

CitizenLab offers several pricing plans :

– Open-Source : $ 695,00 per user / per month
– Essential : –
– Standard : –
– Premium : –
– Premium : –

Open-Source Essential Standard Premium Premium
$695,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

CitizenLab Pricing Plan

CitizenLab Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 695,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

CitizenLab is a cloud-based Public services platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

citizenlab is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like iOS).

There’s also native mobile apps for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, French, Dutch, French, German, Norwegian, Danish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Knowledge Base, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use CitizenLab ?

This software package is tailored to business needs : Public Administration, Medium Company, Large Company …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Public services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Newham London, City of Vancouver, City of Lancaster, Seattle …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)

CitizenLab Screenshots & Images : UI, dashboard …

CitizenLab Review

CitizenLab Business Software Pricing

CitizenLab Features

CitizenLab Features & Overview

CitizenLab Screenshot

CitizenLab Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

CitizenLab Reviews

Here is our opinion on CitizenLab : this is a very popular public services software to trust .

CitizenLab User Reviews & Ratings

Online and customer reviews of CitizenLab software are quite plentiful and overall very positive :

Overall rating : 4,2/5

Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 12335 followers on Twitter

Your Customer Review on CitizenLab

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CitizenLab ? What is your likelihood to renew ?
 

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FAQs

Why use a Public services Software ?

Specific software is software packages exclusively adapted to the needs of an industrial sector or a trade. We find, for example, software for law firms, software for doctors, software for managing a farm, software for hairdressing salons, etc. High availability, Role-Based Access Control, integrations … Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Industry Specific Software Review

Industry Specific Software Review

Company details

Developed by CITIZENLAB, Inc.
HQ location : belgium
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Public services Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit citizenlab.co

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on CitizenLab is independent in order to highlight the strengths and weaknesses of this Public services Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

CitizenLab Alternatives

If you’re understanding the drawbacks and you’re looking for a CitizenLab alternative, there are more than 11 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare CitizenLab Pricing Against Competitors

Software Starting Price Billed Free Trial
CITIZENLAB $ Per month / user No
IFTTT $3 Per month / user No
ONLINE CHECK WRITER $1 Per month / user Yes
SUPERMETRICS $19 Per month / user Yes
DRAG $8 Per month / user No
LOKALISE $120 Per month / user Yes
ONESAAS $ Per month / user No
ECANVASSER $ Per month / user No
MYPOS $ Per month / user No
VOICEA $7,99 Per month / user No

 

Top 10 Alternatives & Competitors to CitizenLab

– Salesforce Service Cloud
– EngagementHQ
– Engagement Hub
– Caspio
– Axero
– Accela
– Fulcrum
– Casebook PBC
– Remix
– New/Mode

You can also take a look at other business apps, like our Citeck EcoS review and our Cisco Unified Contact Center Enterprise review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Public services Software to find out which one is right for your needs. Discover how these Public services Software compare to CitizenLab when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Industry Specific Software

 

8.4Expert Score
CitizenLab Review
CitizenLab is a very popular public services SaaS software to trust for your company or business.
Ease of use
8.4
Functionnality
8.4
Integrations
8.4
Customer support
8.4
Value for money
8.4
PROS
  • post ideas
CONS
  • Custom integrations can come at a price
CitizenLab
CitizenLab

$695.00

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