CommunityWFM
CommunityWFM : Reviews, Pricing, Features & AlternativesCommunityWFM is a Business Process (BPM) Software. Review CommunityWFM : Overview & Pricing
CommunityWFM Overview : Features, Pricing, Reviews & Alternatives
CommunityWFM is a Business Process (BPM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CommunityWFM is listed as a Business Process (BPM) Software and Operations Management Tools for companies and is used for Workforce Management, Call Center …
CommunityWFM prices are available on demand .
CommunityWFM is an approach to contact center workforce management.
What is CommunityWFM ?
CommunityWFM is an approach to contact center workforce management.
Pros & Cons
When it comes to finding the right Business Process (BPM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CommunityWFM, and as you may have guessed from the title, this review will tell you more about CommunityWFM’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CommunityWFM Pros : Key Benefits
– Skills-based omnichannel forecasting with media-like service metrics
– Seamlessly blend spreadsheet data into forecasts
– User-definable data selection for forecasts
– Unlimited forecasts for the same date range and creation of future forecasts
– Time of day and day of week support for reduction and service targets
– Reoptimization of the intraday calendar of selected events
– See their schedules and plan their presence
– Fully automated end-to-end planning auctions
– Fast and accurate schedule optimization: fixed, floating and rotating schedules
– Measurement of plan efficiency and analysis of user-adjustable costs and coverage
CommunityWFM Cons
– Con : Not always the cheapest option : Business Process (BPM) Software average cost is $ 22,67 .
– Con : Custom integrations can come at a price.
CommunityWFM Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Approval Process Control
– Attendance Management
– Attendance Tracking
– Automated Scheduling
– Budgeting/Forecasting
– Calendar Management
– Clock In / Out
– Compliance Management
– Compliance Tracking
– Contractor Management
– Customizable Reports
– Data Import/Export
– Document Storage
– Drag & Drop
– Employee Database
– Employee Management
– Employee Onboarding
Main function & Pro Features
– Employee Scheduling
– Employee Self Service
– Employee Time Tracking
– Leave Tracking
– Monitoring
– Online Time Clock
– Performance Management
– Performance Metrics
– Real Time Data
– Real Time Notifications
– Third Party Integrations
– Real Time Reporting
– Time Off Management
– Real-time Updates
– Time Off Requests
– Reminders
– Timesheet Management
– Reporting & Statistics
– Vacation/Leave Tracking
– Reporting/Analytics
CommunityWFM Integrations
CommunityWFM integrates with more than 6 applications & plugins like Sharpen, Five9 and Twilio (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 CommunityWFM integrations
– Twilio
– Five9
– Sharpen
– Asterisk
– MessageMedia
– 8×8 Contact Center
CommunityWFM Pricing
The CommunityWFM pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CommunityWFM offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CommunityWFM is a cloud-based Business Process (BPM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
communitywfm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use CommunityWFM ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
CommunityWFM Screenshots & Images : UI, dashboard …
Videos
Video #1
CommunityWFM Reviews
Here is our opinion on CommunityWFM : this is a great business process (bpm) software to know .
CommunityWFM User Reviews & Ratings
Online and customer reviews of CommunityWFM software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on CommunityWFM
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CommunityWFM ? What is your likelihood to renew ?
FAQs
Why use a Business Process (BPM) Software ?
Business Process Management (BPM) Workflow software uses a variety of methods to discover, model, analyze, measure, improve, and optimize business processes. Business process management software (BPM – Business Process Management – Workflow) makes it possible to model the various business processes of an organization in order to understand how to improve them.
Main functions are : Design and manage business processes, Model and implement business rules, Organizational mapping with charts and diagrams, Create and run process-based applications, Real-time analysis and performance monitoring, Alarms and notifications for faulty processes
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Business Process (BPM) Software Average Price : from $ 6,00 to $ 50,00 with an average price of $ 22,67 .
Company details
Developed by COMMUNITYWFM, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Operations Management Software > Operations Management Tools > Business Process (BPM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CommunityWFM is independent in order to highlight the strengths and weaknesses of this Business Process (BPM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CommunityWFM Alternatives
If you’re understanding the drawbacks and you’re looking for a CommunityWFM alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to CommunityWFM
– Alvaria Workforce
– Intradiem
– NICE CXone
– Bitrix24
– Playvox
You can also take a look at other business apps, like our Compelis review and our Compliance Star review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software and Operations Management Tools to find out which one is right for your needs. Discover how these Business Process (BPM) Software compare to CommunityWFM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !