Customer Alliance
Customer Alliance : Reviews, Pricing, Features & Alternatives
Customer Alliance is an Online Reputation Management Software (free trial available). Review Customer Alliance : Overview & Pricing
Customer Alliance Overview : Features, Pricing, Reviews & Alternatives
Customer Alliance is an Online Reputation Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Customer Alliance is listed as a Online Reputation Management Software and Web Analytics Software for companies and is used for Marketing SEO and search marketing Reputation managements …
Customer Alliance prices are available on demand (free trial available).
Customer Alliance provides solutions for the hospitality industry through simple management of reviews, reservations and prices.
Reputation management tool for the hotel industry
What is Customer Alliance ?
Customer Alliance’s SaaS web-based reputation management software is tailor-made for the hospitality industry. This tool helps ensure proper analysis and systematic collection of reviews through an automated and personalized customer survey. Customer Alliance serves as a trusted customer review platform through which users can embed customer reviews on their official website and collect reviews from major hotel search engines. Managing responses given to customer/guest comments is easy with this SaaS product. You may find this tool very effective for doing social media monitoring to gain insights about your customers, competitors, key influencers, etc.
Customer Alliance is a 360-degree reputation management software designed for the hospitality industry that makes it easy to analyze and collect reviews through automated personalized guest surveys. Increase hotel business visibility by embedding reviews on your own website and collecting reviews on major hotel search engines. Increased visibility leads to higher conversion rates and more direct bookings.
Customer Alliance Review : Pros & Cons
Pros & Cons
When it comes to finding the right Online Reputation Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Customer Alliance, and as you may have guessed from the title, this review will tell you more about Customer Alliance’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Customer Alliance Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Customer Alliance Cons
– Con : Not always the cheapest option : Online Reputation Management Software average cost is $ 48,39 .
– Con : Custom integrations can come at a price.
Customer Alliance Features
Here is the list of the main features of this computer software :
– Social Media Metrics
– Customer Review Platform
– Gamification
– Review Monitoring
– Sentiment Analysis
– Campaign Management
– Response Management
– Social Media Monitoring
– Cloud Services
– Analytics & Insights
– Review Generation
– Custom Dashboard
– Review Marketing
– Multi-Channel
– Review Monitoring
– Exceptions Management
– Social Monitoring
– Reputation Management Features
Main function & Pro Features
– Social Media Metrics
– Customer Review Platform
– Gamification
– Review Monitoring
– Sentiment Analysis
– Campaign Management
– Response Management
– Social Media Monitoring
– Cloud Services
– Analytics & Insights
– Review Generation
– Custom Dashboard
– Review Marketing
– Multi-Channel
– Review Monitoring
– Exceptions Management
– Social Monitoring
– Reputation Management Features
Customer Alliance Integrations
Customer Alliance may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Customer Alliance Pricing
The Customer Alliance pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Customer Alliance offers several pricing plans :
– Basic : Price on demand
– More : Price on demand
– Premium : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Basic | More | Premium | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Customer Alliance Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Customer Alliance is a cloud-based Online Reputation Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
customer-alliance is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +44 20 3514 4590
Training options : …
Industry & Customers
Who use Customer Alliance ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : PR, Marketing, Multimedia …
This cloud software is used in the sectors : Hotel …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Non Profit …)
Customer Alliance Screenshots & Images : UI, dashboard …
Customer Alliance Business Software Pricing
Customer Alliance Features & Overview
Customer Alliance Screenshot
Videos
Video #1
Video #2
Customer Alliance Reviews
Here is our opinion on Customer Alliance : this is a simple online reputation management software to experiment .
Customer Alliance User Reviews & Ratings
Online and customer reviews of Customer Alliance software are quite plentiful and overall negative :
Overall rating : 1,8/5
Value for money : 1,8/5
Functionality : 1,8/5
Usefulness : 1,8/5
Ease of use : 1,8/5
User rating Excellent : 0%
User rating Very Good : 40%
User rating Average : 30%
User rating Poor : 20%
User rating Terrible : 10%
Popularity on social networks : 4320 followers on LinkedIn
Your Customer Review on Customer Alliance
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Customer Alliance ? What is your likelihood to renew ?
FAQs
Why use a Online Reputation Management Software ?
Reputation management software (e-reputation) makes it possible to monitor the online reputation (e-reputation) of a company, a brand, a person. Reputation management software / e-reputation software allows companies, brands and professionals to monitor their online reputation: monitoring, notoriety, rumors, buzz.
According to various sources, most used business software are : Reputation.com (market share : 0,70%), Raven Tools (0,10%)
Main functions are : Check Monitoring, Generation of reviews, Social media management, Reports and Analytics, Leverage reviews, Management of an online store – e-commerce site
Main characteristics are : HRTech, employment, Recruitment, Job search assistance, reputation, reputation management, exam management, social monitoring, customer experience, customer feedback, customer satisfaction, customer feedback, reputation, reputation management, customer feedback, feedback tool, customer feedback, Review management, review monitoring, customer feedback
Online Reputation Management Software Average Price : from $ 14,50 to $ 99,00 with an average price of $ 48,39 . We have identified more than 52 competitors on the market.
Online Reputation Management Software Review
Company details
Developed by CUSTOMER ALLIANCE, Inc. (@CustomerAll on Twitter)
HQ location : Berlin
Founded in 2009 by Moritz Klussmann
Total revenue : $3.6M
Industry : B2B SaaS company
Software Category : SEO Software > Web Analytics Software > Online Reputation Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit customer-alliance.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Customer Alliance is independent in order to highlight the strengths and weaknesses of this Online Reputation Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Customer Alliance Alternatives
If you’re understanding the drawbacks and you’re looking for a Customer Alliance alternative, there are more than 42 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Customer Alliance Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CUSTOMER ALLIANCE | $ | Per month / user | Yes |
| TRUSTPILOT | $200 | Per month / user | No |
| BIRDEYE | $ | Per month / user | Yes |
| MENTION | $24 | Per month / user | Yes |
| NICEJOB | $45 | Per month / user | Yes |
| GOSITE | $ | Per month / user | No |
| YOTPO | $ | Per month / user | No |
| PODIUM | $ | Per month / user | No |
| BROADLY | $ | Per month / user | No |
| GRADE.US | $162 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Customer Alliance
– Simple Feedback
– Social Sidekick
– Whichsocial
– Reviewbuzz
– Esteysi
– Unmetric
– Grade Us
– Conversocial
– Reputicity
– Sparkcentral
Free Alternatives to Customer Alliance
– Trustpilot
– Mention
– GoSite
You can also take a look at other business apps, like our AWS Amplify review and our Grabyo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular SEO Software and Web Analytics Software to find out which one is right for your needs. Discover how these Online Reputation Management Software compare to Customer Alliance when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
