Cx Moments
Cx Moments : Reviews, Pricing, Features & AlternativesCx Moments is a Text Mining Software. Price : $299 (free trial available). Review Cx Moments : Overview & Pricing
Cx Moments Overview : Features, Pricing, Reviews & Alternatives
Cx Moments is a Text Mining Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Cx Moments is listed as a Text Mining Software and Analytics Software for companies and is used for Text Mining …
Cx Moments price starts from $ 299 per user and per month (free trial available).
Find out what annoys your customers the most and hurts your business. With just a few clicks, automatically categorize and trend hundreds of thousands of customer support cases, tickets, and live chats. Analyze your customer sentiment, CSAT, and NPS for each category of support queries or complaints.
Instant insights into your customers’ conversations
What is Cx Moments ?
Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization is. Reduce friction. Scale your support during peak hours. Detect self-service opportunities. Tracking customer feedback. Detect problems with new products. Verify that old problems have been resolved. Detect problems with new promotions. Real-time alert on defective processes generating additional costs. With one click, see which contact drivers are trending and need attention. Find out where your agents are struggling the most and where training may be needed.
Pros & Cons
When it comes to finding the right Text Mining tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Cx Moments, and as you may have guessed from the title, this review will tell you more about Cx Moments’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Cx Moments Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Cx Moments Cons
– Con : Custom integrations can come at a price.
Cx Moments Features
Here is the list of the main features of this computer software :
– Sentiment Analysis
– Segmentation
Main function & Pro Features
– Cloud Services
Cx Moments Integrations
Cx Moments integrates with more than 1 applications & plugins like Zendesk Support (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Cx Moments integrations
– Zendesk Support
Cx Moments Pricing
The Cx Moments pricing plan starts from $ 299 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Cx Moments offers several pricing plans :
– Starter Plan : $ 299,00 per user / per month
– Enterprise Plan : $ 599,00 per user / per month
– Corporate Plan : –
– Enterprise : –
– Premium : –
Starter Plan | Enterprise Plan | Corporate Plan | Enterprise | Premium |
$299,00 | $599,00 | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 299,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Cx Moments is a cloud-based Text Mining platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
cx-moments is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Cx Moments ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Voxpro, Freshly, Rediker, BiggerPockets …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Cx Moments Screenshots & Images : UI, dashboard …
Videos
Video #1
Cx Moments Reviews
Here is our opinion on Cx Moments : this is a great text mining software to advise .
Cx Moments User Reviews & Ratings
Online and customer reviews of Cx Moments software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 50%
User rating Very Good : 50%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 244 followers on Twitter
Your Customer Review on Cx Moments
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Cx Moments ? What is your likelihood to renew ?
FAQs
Why use a Text Mining Software ?
Text Mining software makes it possible to evaluate and analyze a text via machine learning, natural language processing, personalized dictionaries, and algorithms: semantics, vocabulary, information extraction. Text Mining software analyzes text data, such as comments.
Main functions are : Keyword extraction, Conversation analysis, Analysis of comments, Contextual analysis, business intelligence
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Company details
Developed by CXMOMENTS, Inc.
HQ location : Ireland
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Business Intelligence & Analytics Software > Analytics Software > Text Mining Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit cxmoments.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Cx Moments is independent in order to highlight the strengths and weaknesses of this Text Mining Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Cx Moments Alternatives
If you’re understanding the drawbacks and you’re looking for a Cx Moments alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Cx Moments Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
CX MOMENTS | $299 | Per month / user | Yes |
INMOMENT | $ | Per month / user | Yes |
KEATEXT | $100 | Per month / user | Yes |
MONKEYLEARN | $299 | Per month / user | Yes |
DISCOVERTEXT | $99 | Per month / user | Yes |
TEXT2DATA | $27 | Per month / user | No |
RAPIDMINER | $10 | Per month / user | Yes |
WORDSTAT | $1518 | Per month / user | Yes |
DIGITAL TAXONOMY | $ | Per month / user | Yes |
MEANINGCLOUD | $99 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Cx Moments
– Inmoment
– Keatext
– MonkeyLearn
– DiscoverText
– Text2data
Free Alternatives to Cx Moments
– Text2data
– RapidMiner
– MeaningCloud
You can also take a look at other business apps, like our DeftPDF review and our Flotilla IoT review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Business Intelligence & Analytics Software and Analytics Software to find out which one is right for your needs. Discover how these Text Mining Software compare to Cx Moments when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !