DeskXpand
DeskXpand : Reviews, Pricing, Features & Alternatives
$7.00
DeskXpand is a Survey Software. Price : $7 (free trial available). Review DeskXpand : Overview & Pricing
DeskXpand Overview : Features, Pricing, Reviews & Alternatives
DeskXpand is a Survey Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
DeskXpand is listed as a Survey Software and Marketing Intelligence Software for companies and is used for Help Desk, Support & Helpdesk …
DeskXpand price starts from $ 7 per user and per month (free trial available).
Revolutionize your support with help desk management software
Solid support with Helpdesk
What is DeskXpand ?
DeskXpand is an amazing help desk management software that is efficient, effective and easy to use. It allows you to provide excellent service to your consumers while helping you streamline your support. DeskXpand help desk management software is exactly what you’re looking for when it comes to ticketing. With so many consumers reaching out to you for help, your team needs the tools and technology to communicate effectively. With DeskXpand’s omnichannel help desk software, you can communicate with your customers on their preferred channels from a single, unified interface. You can create well-organized workflows for email and more. Automation is one of the most important service desk features in ticketing software. With automation, you can eliminate time-consuming manual activities, streamline your work, and lower your support costs. It has built-in automation features that will eliminate all your redundant tasks.
DeskXpand is everything you need to communicate effectively with your clients. A fully-fledged ticket management system with the right capabilities to deliver a seamless and profitable customer experience. If we were to define DeskXpand in the simplest way, this technology is powerful and flexible to solve your problem. DeskXpand is the omnichannel help desk software that meets the demands of small and large businesses. It helps companies provide their customers with quick solutions, simplifies support, and helps them create a customer-centric culture. It integrates your organization’s CRM software and allows you to manage customer service from a single interface.
DeskXpand Review : Pros & Cons
Pros & Cons
When it comes to finding the right Survey tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is DeskXpand, and as you may have guessed from the title, this review will tell you more about DeskXpand’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
DeskXpand Pros : Key Benefits
– centralized locker
– Responsibility
– No more lost or duplicate help requests
– Benefits of remote work
– Reporting capabilities
– 24/7 support
DeskXpand Cons
– Con : Custom integrations can come at a price.
DeskXpand Features
Here is the list of the main features of this computer software :
– Incident Management
– Automated Routing
– Macros (Templated Responses)
– Customizable Fields
– Surveys & Feedback
– Customizable Templates
– Contract (SLA Management)
– Data Import/Export
– Self Service Portal
– Email Management
– Community Forums
– Help Desk Management
– Social Media Integration
– Knowledge Base Management
– Customizable Branding
– Reporting/Analytics
– Known Issue Management
– Self Service Portal
– Automated Routing
– Support Ticket Management
Main function & Pro Features
– Incident Management
– Automated Routing
– Macros (Templated Responses)
– Customizable Fields
– Surveys & Feedback
– Customizable Templates
– Contract (SLA Management)
– Data Import/Export
– Self Service Portal
– Email Management
– Community Forums
– Help Desk Management
– Social Media Integration
– Knowledge Base Management
– Customizable Branding
– Reporting/Analytics
– Known Issue Management
– Self Service Portal
– Automated Routing
– Support Ticket Management
DeskXpand Integrations
DeskXpand may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
DeskXpand Pricing
The DeskXpand pricing plan starts from $ 7 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
DeskXpand offers several pricing plans :
– Starter : $ 7,00 per user / per month
– Essential : $ 15,00 per user / per month
– Premium : $ 14,00 per user / per month
– Enterprise : –
– Premium : –
| Starter | Essential | Premium | Enterprise | Premium |
| $7,00 | $15,00 | $14,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
DeskXpand Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 7 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 7,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
DeskXpand is a cloud-based Survey platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
deskxpand is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : +91 91067 47559
Training options : …
Industry & Customers
Who use DeskXpand ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
DeskXpand Screenshots & Images : UI, dashboard …
DeskXpand Business Software Pricing
DeskXpand Features & Overview
DeskXpand Screenshot
Videos
Video #1
Video #2
DeskXpand Reviews
Here is our opinion on DeskXpand : this is a simple survey software to consider .
DeskXpand User Reviews & Ratings
Online and customer reviews of DeskXpand software are quite plentiful and overall medium :
Overall rating : 2,8/5
Value for money : 2,8/5
Functionality : 2,8/5
Usefulness : 2,8/5
Ease of use : 2,8/5
User rating Excellent : 10%
User rating Very Good : 50%
User rating Average : 30%
User rating Poor : 10%
User rating Terrible : 0%
Popularity on social networks : 27 followers on Twitter
Your Customer Review on DeskXpand
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend DeskXpand ? What is your likelihood to renew ?
FAQs
Why use a Survey Software ?
Questionnaire software (surveys – forms – surveys) is used by various companies to collect data on all kinds of groups: employees, customers (new and old) or consumers. Questionnaire software allows you to carry out polls and surveys through the creation of questionnaires and forms.
Main functions are : Creation of polls, Security, Distribution, Reports and Analytics, Targeted surveys, Data
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Survey Software Average Price : from $ 12,42 to $ 99,00 with an average price of $ 40,24 .
Survey Software Review
Company details
Developed by DESKXPAND, Inc.
HQ location : India
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Marketing & Webmarketing Software > Marketing Intelligence Software > Survey Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit deskxpand.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on DeskXpand is independent in order to highlight the strengths and weaknesses of this Survey Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
DeskXpand Alternatives
If you’re understanding the drawbacks and you’re looking for a DeskXpand alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare DeskXpand Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| DESKXPAND | $7 | Per month / user | No |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to DeskXpand
– SolarWinds Service Desk
– LiveChat
– NICE CXone
– LiveHelpNow
– Zendesk
– Awesome support
– Freshdesk
– Jira Service Desk
– Zoho Assist
– Eventbrite
Free Alternatives to DeskXpand
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our DeskValley review and our DeskSight.AI review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Marketing & Webmarketing Software and Marketing Intelligence Software to find out which one is right for your needs. Discover how these Survey Software compare to DeskXpand when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
