Document360
Document360 : Reviews, Pricing, Features & Alternatives
$49.00
Document360 is a Knowledge Management (KM) Software. Price : $49 (free trial available). Review Document360 : Overview & Pricing
Document360 Overview : Features, Pricing, Reviews & Alternatives
Document360 is a Knowledge Management (KM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Document360 is listed as a Knowledge Management (KM) Software and Document Management Software for companies and is used for Collaboration & Customer Service …
Document360 price starts from $ 49 per user and per month (free trial available).
Create a comprehensive knowledge base for customers
#1 Rated Knowledge Base Software
What is Document360 ?
Document360 is a knowledge base creation platform that enables brands to create a self-service portal for their customers. It solves the problem of answering frequently asked customer questions by implementing a publicly accessible knowledge base where the organization can create articles on questions and a robust search engine that also provides results on keyword entries. Content managers can maintain multiple versions of articles, allowing them to revert content to any version in case of accidental changes. To make the website SEO friendly, admins can set different segments like page title, article tags, and featured image. Content can also be categorized up to 6 levels and existing categories can also be rearranged. Admin can also hide categories and configure user access to members to prevent unauthorized access or modification of content. Document360 also offers a complete set of editing tools. You can add images/videos to content, share code snippets, add tables, create hyperlinks, and more. In addition to all this, there is also an advanced security module that allows you to backup and restore content, export/import documents to/from local drives, etc.
Document360 is a knowledge base platform that enables users to create and publish knowledge bases or self-service help centers using documentation, categorization, editing and customization features such as Markdown support, version management and rollback, view functionality preview, AI-powered search, custom domain . cartography, internal comments, etc.
Document360 helps your team easily create, collaborate and publish a self-service knowledge base for your software. You can set up an internal knowledge base by collecting institutional knowledge and storing it centrally, which employees in your organization can access. Not limited to internal use, you can also create a public help center and customer service portal. Having a customer-centric knowledge base helps you improve the efficiency of your support team and you can only focus on queries that need agent attention and frequently asked questions can be supported in the self-service portal.
Document360 Advantage Features
Document360 has the ability to use multiple help centers and custom landing pages to carry your brand.
Simple, efficient and clear layout editor and gain knowledge.
The navigation of articles, seamless tagging and meta description make it easy to categorize and search.
SEO Settings: In document360 you can customize the article metadata and add tags to the article for quick search and optimize the article title to include more keywords related to your product.
Document360 integrates with several third-party tools, making i one place to centralize tools. used by your teams
There are many other great features to explore. With Document360, you can create better self-service support for your employees and extend the benefits of the Help Center to your customers.
Document360 CustomersMonday.com, Harvard University, Microsoft, Warner Brothers, Stackify, and moreDocument360 Video Meta description makes it easy to categorize and search.
SEO settings: In document360 you can customize the article metadata and add tags to the article for quick search and optimize the article title to include more keywords related to your product.
The software is packed with easy-to-configure features and allows users to manage documentation for multiple projects, set up multiple users, and view analytics that will help keep knowledge base content up-to-date and relevant. Additionally, the platform provides businesses with best-in-class features such as document versioning, SEO features, AI-powered search, customer feedback, and powerful analytics.
What is Document 360? Document360 is knowledge base software that allows you to create online self-service portals that your customers and employees can access. It helps you manage multiple knowledge bases with different domains. Content producers can use the editor to write text, create code-based documents, and add elements. This editor also organizes the content into different categories. Document360 provides a custom domain for a knowledge base site designed for customers and employees. This domain uses an AI-powered search engine to find relevant articles based on keywords and context. It can also be customized to reflect your branding, add navigation links and call-to-action buttons. Document360 integrates with your existing help desk, team collaboration, and chatbot platforms. It provides a drive where you can store and manage the files, images, and videos you need for your knowledge base articles.
Document360 Review : Pros & Cons
Pros & Cons
When it comes to finding the right Knowledge Management (KM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Document360, and as you may have guessed from the title, this review will tell you more about Document360’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Document360 Pros : Key Benefits
– Versions
– Difference Viewer
– Maintain multiple versions of articles; Get complete protection against accidental content changes.
– Vision
– Get an overview of the differences between two versions of articles in Markdown and Rendered format.
– Advanced search
– With fast and robust search capability, get a list of suggested articles as you type your search text.
– Preview what the article will look like (on the portal) before you publish it.
– Item Configuration
– Set SEO parameters viz. page title, post tags and customize the featured image for the post.
Document360 Cons
– Con : Not always the cheapest option : Knowledge Management (KM) Software average cost is $ 38,04 .
– Con : Custom integrations can come at a price.
Document360 Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Tracking
– Alerts/Notifications
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Commenting/Notes
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export
– Discussions / Forums
– Document Management
– Document Storage
– Drag & Drop
Main function & Pro Features
– API
– Access Controls/Permissions
– Activity Tracking
– Alerts/Notifications
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Commenting/Notes
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export
– Discussions / Forums
– Document Management
– Document Storage
– Drag & Drop
Document360 Integrations
Document360 integrates with more than 25 applications & plugins like Google Analytics, Olark and Intercom (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Document360 integrations
– Slack
– Google Analytics
– Zapier
– Freshdesk
– Zendesk
– Intercom
– Hotjar
– Olark
– Drift
– Optimizely
– Mixpanel
– Crisp
– Segment
– Amplitude
– Heap
– Zluri
– Freshmarketer
– Zoho PageSense
– VWO Insights
– segment.io
Document360 Pricing
The Document360 pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Document360 offers several pricing plans :
– Startup : $ 49,00 per user / per month
– Business : $ 99,00 per user / per month
– Company : $ 249,00 per user / per month
– Enterprise Plus : $ 499,00 per user / per month
– Premium : –
| Startup | Business | Company | Enterprise Plus | Premium |
| $49,00 | $99,00 | $249,00 | $499,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Document360 Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Document360 is a cloud-based Knowledge Management (KM) platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
document360 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, French, Italian, Japanese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 855 867 8251
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Document360 ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Cxense, Dataddo, Datree, Etonx, Harvard, Igneous, koorong …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Document Management Software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Document360 Screenshots & Images : UI, dashboard …
Document360 Business Software Pricing
Document360 Features & Overview
Document360 Screenshot
Document360 Screenshot
Videos
Video #1
Video #2
Document360 Reviews
Here is our opinion on Document360 : this is a great knowledge management (km) software to trust .
Document360 User Reviews & Ratings
Online and customer reviews of Document360 software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,4/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main benefits of Document360 are documentation and organization, customization, analysis and security. There’s more here:
Popularity on social networks : 1390 followers on LinkedIn
Your Customer Review on Document360
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Document360 ? What is your likelihood to renew ?
FAQs
Why use a Knowledge Management (KM) Software ?
Knowledge management software transforms the raw data accumulated by a company into useful information. It achieves this goal by collecting data in a central knowledge base, contextualizing it and making it easily searchable, so that users can find the information they need on their own.
According to various sources, most used business software are : MindTouch (market share : 1,40%), Inbenta (0,40%), AnswerDash (0,10%)
Main functions are : Publishing options, Decision trees, Advanced search and navigation options, Feedback Options, RSS feed, Self-service portals
Main characteristics are : Management Knowledge, File Sharing, File Sharing, Online File Sharing, Collaboration, Online Collaboration, Cloud Collaboration, Cloud Computing, Rooms, Data Rooms, Document Sharing, Document Sharing, Document Sharing online, simple, easy, secure, file sharing, file sharing, online file sharing, collaboration, online collaboration, cloud collaboration, cloud computing, rooms, data rooms, document sharing, document sharing, sharing online document management, simple, easy
Knowledge Management (KM) Software Average Price : from $ 2,50 to $ 99,00 with an average price of $ 38,04 . We have identified more than 102 competitors on the market.
Knowledge Management (KM) Software Review
Company details
Developed by KOVAI LIMITED, Inc. (@document360 on Twitter)
HQ location : United Kingdom
Founded by Saravana Kumar
Total revenue : $204000
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Management (KM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit document360.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Document360 is independent in order to highlight the strengths and weaknesses of this Knowledge Management (KM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Document360 Alternatives
If you’re understanding the drawbacks and you’re looking for a Document360 alternative, there are more than 59 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Document360 Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| DOCUMENT360 | $99 | Per month / user | No |
| ARCHBEE | $15 | Per month / user | No |
| MICROSOFT SHAREPOINT | $5 | Per month / user | Yes |
| GITBOOK | $6,4 | Per month / user | Yes |
| NOTION | $4 | Per month / user | Yes |
| CONFLUENCE | $8,33 | Per month / user | Yes |
| MATTERIAL | $ | Per month / user | No |
| OPENFOX.IO | $ | Per month / user | No |
| GURU | $14 | Per month / user | Yes |
| BLOOMFIRE | $899 | Per month / user | No |
Top 10 Alternatives & Competitors to Document360
– Confluence
– Zendesk
– Help Scout
– Helpjuice
– Wix Answers
– Guru
– ProProfs Knowledge Base
– Tettra
– Nimbus Note
– Slite
You can also take a look at other business apps, like our Odoo review and our DoorDash review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Management (KM) Software compare to Document360 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
