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Engati : Reviews, Pricing, Features & Alternatives
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Engati is a Chatbots Software. Price : $79 (free trial available). Review Engati : Overview & Pricing

9.8 Expert Score
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Engati Overview : Features, Pricing, Reviews & Alternatives

Engati is a Chatbots Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Engati is listed as a Chatbots Software and DevOps for companies and is used for Live Chat, Customer Engagement, Conversational AI Platform, Customer Service …

Engati price starts from $ 79 per user and per month (free trial available).

Your simple yet powerful bot building platform

Digital customer experience platform

A free chatbot platform to quickly create bots

What is Engati ?

Engati is a chatbot platform that allows you to create, manage, onboard, train, analyze, and publish custom bots in minutes. Eight major messaging platforms are currently supported, including Messenger, Kick, Telegram, Line, Viber, Skype, Slack, and Webchat, with a particular focus on user engagement. Building bots has never been so easy. With the Engati platform, you can create your chatbots to communicate with the workflow without the need for programming. The objective of the platform is to solve efficient instances of functional use via chatbot and help companies implement these solutions with minimal effort. Also help monitor technical performance of bots with relevant metrics in real time. Customer service and support is one of the key areas the platform focuses on to make it easy to connect and use the features. It’s easy to install and requires very little work, and there’s virtually no room for jams. It has a wide range of features and targets the extra features that make the product stand out. The platform also provided good analytics to track types of bots and users.

Chatbots are useful for a growing number of use cases. Either way, you shouldn’t put resources into a random one that won’t work for you, no matter how easy a chatbot platform is to use, but what customer service benefits can you expect from a chatbot? Name it and Engati provides it all:

Cross-platform support: Cross-platform messaging gives bots utility beyond novelty. With bots as facilitators, users can access services in their preferred form of communication. Also, it supports 14 major messaging platforms like Facebook Messenger, WhatsApp, Slack, Skype, Kik, Telegram, Line, Webchat, Viber. _ Easy setup in 10 minutes – Easy setup enables anyone who wants to facilitate an AI chatbot. So Engati helps you setup and build a chatbot in 10 minutes with no coding required. _ Web Widget Integration: Allows the integration of any small application to your own chatbot. Thus, it reduces the pain of switching between business applications. Detailed engagement analytics: With its ability to understand and encode natural language, it tracks FAQs, chatbot actions, and cohort analysis that can be used anywhere from product development to scaling of costs. 365247 Support: Unlike support staff, chatbots don’t need breaks and happily work and even learn 24 hours a day. They have a strong cloud architecture. _ Response personalization: the user’s personal information is used to personalize the chatbot’s conversations helping it to recommend effectively. _ Easy chatbot training: With all the valuable insights from the analysis, you can understand how to train the bot. You can train your bots based on your customer queries and needs with our additional features like DOWNLOAD and DOWNLOAD. All of this will be available on the Engati chatbot platform. chatbots do not need breaks and work with pleasure and even learn 24 hours a day. They have a robust architecture in the cloud. _ Response personalization: the user’s personal information is used to personalize the chatbot’s conversations helping it to recommend effectively. _ Easy chatbot training: With all the valuable insights from the analysis, you can understand how to train the bot. You can train your bots based on your customer queries and needs with our additional features like DOWNLOAD and DOWNLOAD. All of this will be available on the Engati chatbot platform. chatbots do not need breaks and work with pleasure and even learn 24 hours a day. They have a robust architecture in the cloud. _ Response personalization: the user’s personal information is used to personalize the chatbot’s conversations helping it to recommend effectively. _ Easy chatbot training: With all the valuable insights from the analysis, you can understand how to train the bot. You can train your bots based on your customer queries and needs with our additional features like DOWNLOAD and DOWNLOAD. All of this will be available on the Engati chatbot platform. _ Easy chatbot training: With all the valuable insights from the analysis, you can understand how to train the bot. You can train your bots based on your customer queries and needs with our additional features like DOWNLOAD and DOWNLOAD. All of this will be available on the Engati chatbot platform. _ Easy chatbot training: With all the valuable insights from the analysis, you can understand how to train the bot. You can train your bots based on your customer queries and needs with our additional features like DOWNLOAD and DOWNLOAD. All of this will be available on the Engati chatbot platform.

It is a free chatbot platform to quickly build bots with no coding required. It allows you to create, manage, integrate, train, analyze and publish your custom bot in minutes.

Engati Review

Engati Review : Pros & Cons

Pros & Cons

When it comes to finding the right Chatbots tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Engati, and as you may have guessed from the title, this review will tell you more about Engati’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Engati Pros : Key Benefits

– Start chatbots on multiple platforms with Engati. The tool currently supports eight major messaging platforms, including Facebook Messenger, Kik, Telegram, Line, Viber, Skype, and Slack, along with website integration.

– The best free chatbot platform to build your bot.

– Create a custom chatbot that uses machine learning to provide customer support and answer common questions. The Natural Language Processing (NLP) feature is intended to help the chatbot understand and respond to the natural conversation style.

– Chatbot that is built once on the platform and published on 8 major platforms.

– The best live chat platform to engage your customers – a revolutionary new way to engage and support your customers across multiple channels

– Use Engati to build custom chatbots with preconfigured workflows, answers to relevant questions, professional FAQs, intelligent conversation paths, and more-no programming skills required.

– AI-based technology to interact with your customers.

– Integrate third-party tools for CRM, marketing, eCommerce, programming, and more, and use the JSON API to interact with backends.

– Live chat for customer support

– Use rich analytics to understand FAQs, cohorts, engagement times, case resolution, and more to deliver a more personalized customer service experience.

Engati Cons

– Con : Custom integrations can come at a price.
 

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Engati Features

Here is the list of the main features of this computer software :

– AI/Machine Learning
– API
– Activity Dashboard
– Alerts / Escalation
– Alerts/Notifications
– Auto-Responders
– Chat Transcript
– Chat/Messaging
– Chatbot
– Code-free Development
– Collaboration Tools
– Configurable Workflow
– Contextual Guidance
– Customer Experience Management
– Customer Service Analytics
– Customizable Branding
– Customizable Templates
– Drag & Drop
– Feedback Management
– File Sharing

Main function & Pro Features

– AI/Machine Learning
– API
– Activity Dashboard
– Alerts / Escalation
– Alerts/Notifications
– Auto-Responders
– Chat Transcript
– Chat/Messaging
– Chatbot
– Code-free Development
– Collaboration Tools
– Configurable Workflow
– Contextual Guidance
– Customer Experience Management
– Customer Service Analytics
– Customizable Branding
– Customizable Templates
– Drag & Drop
– Feedback Management
– File Sharing

Engati Integrations

Engati integrates with more than 14 applications & plugins like Slack, SAP and Google sheets (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Engati integrations

– Google sheets
– SAP
– Slack
– Zapier

Engati Pricing

The Engati pricing plan starts from $ 79 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Engati offers several pricing plans :

– Starter : $ 0,00 per user / per month
– Professional : $ 79,00 per user / per month
– Business : $ 249,00 per user / per month
– Company : –
– Premium : –

Starter Professional Business Company Premium
$0,00 $79,00 $249,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Engati Pricing Plan

Engati Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 79,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Engati is a cloud-based Chatbots platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

engati is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, French, Italian, Turkish, Indonesian, Arabic …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use Engati ?

This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)

Engati Screenshots & Images : UI, dashboard …

Engati Review

Engati Business Software Pricing

Engati Features

Engati Features & Overview

Engati Screenshot

Engati Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Engati Reviews

Here is our opinion on Engati : this is a great chatbots software to know .

Engati User Reviews & Ratings

Online and customer reviews of Engati software are quite plentiful and overall very positive :

Overall rating : 4,9/5

Value for money : 4,65/5
Functionality : 4/5
Usefulness : 4,65/5
Ease of use : 4,65/5

User rating Excellent : 79%
User rating Very Good : 14%
User rating Average : 7%
User rating Poor : 0%
User rating Terrible : 0%

Keeping track of customers who cross multiple touch points can be challenging. Simplify omnichannel interactions with OneView Inbox

Popularity on social networks : 5880 followers on LinkedIn

Your Customer Review on Engati

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Engati ? What is your likelihood to renew ?
 

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FAQs

Why use a Chatbots Software ?

A chatbot (Conversational Agent) is a computer program with a conversational interface that allows it to hold conversations with human users via text-based methods. Typically, these programs can be set as widgets on websites, messaging platforms, social media sites, and mobile apps. Chatbots are intelligent conversational agents that communicate with customers and online users autonomously. The dialogue between the chatbot and the user makes it possible to accompany him in the choice of a service or product, but also in the different stages of customer support (SAV). The chatbot is equipped with an artificial intelligence allowing it to provide precise answers to simple questions. It can manage several scenarios depending on the requests (purchase guide, pre-sales question, after-sales support.) It can take the form of a widget, a pop-up window, a dedicated interface. This live chat can also be transformed into messaging in the event of a problem: the Internet user can send an email to the support service.

According to various sources, most used business software are : Dialogflow (market share : 56,70%), Amazon Lex (17,80%), IBM Watson (16,20%), IBM Watson Assistant (8,50%), Chatfuel (5,40%), Azure Bot Service (5,20%), Intercom (4,70%), Olark (3,80%), HappyFox Chat (0,20%), Freshchat (0,10%), OnlineChatCenters (0,10%), Zendesk Chat (0,10%)

Main functions are : Chatbot generator, Models, Coaching, chat widget, The integration, Analytic

Main characteristics are : Surveys surveys, Toolbox, Design, Form, Questionnaire, MarTech, Chatbots, CMS, ticketing, workflow, helpdesk, ticket, incident, everything but JIRA, gas plant shutdown, we love google, keyword, keyword, df9e864dd35af38809ed, Creator, User Test, chatbot, IA, Creating your chatbots, Vocal and Callbots, Multilingual Backoffice, CRM, KPI and Data, Actions and transactions with the Chatbot, Conversational – NLP and IA

Chatbots Software Average Price : from $ 0,03 to $ 500,00 with an average price of $ 134,15 . We have identified more than 132 competitors on the market.

Chatbots Software Review

Chatbots Software Review

Company details

Developed by CONTACT@ENGATI.COM, Inc. (@getengati on Twitter)
HQ location : India – 560102
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Development Tools > DevOps > Chatbots Software
Schema : SoftwareApplication > DeveloperApplication

Tags : chatbots | conversational ai …
Website : visit engati.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Engati is independent in order to highlight the strengths and weaknesses of this Chatbots Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Engati Alternatives

If you’re understanding the drawbacks and you’re looking for a Engati alternative, there are more than 77 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Engati Pricing Against Competitors

Software Starting Price Billed Free Trial
ENGATI $79 Per month / user Yes
DATAIKEN $ Per month / user No
REMI $350 Per month / user No
E42 $ Per month / user No
OCTANE AI $9 Per month / user Yes
CONTROLLER BOT $ Per month / user No
RHEO $33,33 Per month / user No
BOTSIFY $40 Per month / user Yes
$ Per month / user
$ Per month / user

 

Top 10 Alternatives & Competitors to Engati

– Conversational Cloud
– Pipedrive
– Quiq Messaging
– Birdeye
– Landbot
– MessageBird
– Apify
– Alie
– TradeSanta
– Outranking Platform

SaaS alternatives

Telegram Bot API : Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands, and online requests. You control your bots using HTTPS requests to our Bot API.

Dialogflow : Give users new ways to interact with your product by creating engaging voice and text chat applications.

Microsoft Bot Framework : The Microsoft Bot Framework provides exactly what you need to build and connect intelligent bots that interact naturally wherever your users talk, from text/sms to Skype, Slack, Office 365 messaging, and other popular services.

Messenger Platform : With bots and live messaging tools, you can create a personalized experience for your unique audience.

IBM Watson : It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a “question answering” machine.

You can also take a look at other business apps, like our Weekdone review and our LanguageTool review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Development Tools and DevOps to find out which one is right for your needs. Discover how these Chatbots Software compare to Engati when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Chatbots Software

 

9.8Expert Score
Engati Review
Engati is a great chatbots SaaS software to know for your company or business.
Ease of use
9.8
Functionnality
8
Integrations
9.3
Customer support
9.3
Value for money
9.3
PROS
  • Start chatbots on multiple platforms with Engati
CONS
  • Custom integrations can come at a price
Engati
Engati

$79.00

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