Evaluagent
Evaluagent : Reviews, Pricing, Features & Alternatives
Evaluagent is an Operations Management Software (free trial available). Review Evaluagent : Overview & Pricing
Evaluagent Overview : Features, Pricing, Reviews & Alternatives
Evaluagent is an Operations Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Evaluagent is listed as a Operations Management Software for companies and is used for Quality Management, Call Center, Customer Satisfaction, Performance Management System …
Evaluagent prices are available on demand (free trial available).
QA solution for customer service and sales
Call Center QA Software
What is Evaluagent ?
Developer of cloud-based business management software aimed at making contact centers an exceptional customer experience. The company’s software offers a suite of cloud-based software platforms, enabling people managers to monitor and assess employee performance, as well as support employees through training, e-learning, and customer feedback. .
Upgrade your quality control system to EvaluaAgent Smart Quality. Empower your sales and service teams to deliver risk-free customer conversations with comprehensive quality assurance coverage, actionable insights, and robust performance management workflows. Mitigate risk by unifying customer feedback, performance data, and text analytics to quickly identify conversations that need your attention. Integrate and retrieve conversations, survey results, and performance data on the most connected QA and improvement platform on the market. Automatically log 100% of calls, emails, and chat sessions to highlight CX and compliance violations. Create your own signals and filters to send conversations to your QA team for in-depth evaluation and root cause analysis.
Evaluagent Review : Pros & Cons
Pros & Cons
When it comes to finding the right Operations Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Evaluagent, and as you may have guessed from the title, this review will tell you more about Evaluagent’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Evaluagent Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Evaluagent Cons
– Con : Custom integrations can come at a price.
Evaluagent Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– Alerts / Escalation
– Alerts/Notifications
– Assessment Management
– Audit Management
– Automatic Transcription
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Campaign Management
– Chat/Messaging
– Communications Management
– Complaint Management
– Complaint Monitoring
– Compliance Management
– Compliance Tracking
– Computer Telephony Integration
– Corrective and Preventive Actions (CAPA)
Main function & Pro Features
– 360 Degree Feedback
– Alerts / Escalation
– Alerts/Notifications
– Assessment Management
– Audit Management
– Automatic Transcription
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Campaign Management
– Chat/Messaging
– Communications Management
– Complaint Management
– Complaint Monitoring
– Compliance Management
– Compliance Tracking
– Computer Telephony Integration
– Corrective and Preventive Actions (CAPA)
Evaluagent Integrations
Evaluagent integrates with more than 12 applications & plugins like Freshdesk, Zapier and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Evaluagent integrations
– Salesforce Sales Cloud
– Zapier
– Freshdesk
– Zendesk
– Intercom
– Talkdesk
– Five9
– Aircall
– RingCentral Contact Center
– Kustomer
– Verint Workforce Management
– Eureka
Evaluagent Pricing
The Evaluagent pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Evaluagent offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Evaluagent is a cloud-based Operations Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
evaluagent is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, German, French, Spanish, Chinese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Evaluagent ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Evaluagent Screenshots & Images : UI, dashboard …
Evaluagent Business Software Pricing
Evaluagent Features & Overview
Evaluagent Screenshot
Videos
Video #1
Video #2
Evaluagent Reviews
Here is our opinion on Evaluagent : this is an excellent operations management software to trust .
Evaluagent User Reviews & Ratings
Online and customer reviews of Evaluagent software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,7/5
Functionality : 4,4/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Evaluagent
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Evaluagent ? What is your likelihood to renew ?
FAQs
Why use a Operations Management Software ?
Enterprise Operations software helps automate the day-to-day administrative and business functions that keep your business running smoothly, such as: Invoicing, Contact Management, Employee Management, Order and Inventory Management, Task and Time Tracking. time. Business Operations software helps manage a business in all its aspects.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Operations Management Software Review
Company details
Developed by EVALUAGENT, Inc. (@evaluagent on Twitter)
HQ location : USA
Founded in 2012 by Jaime Scott
Total revenue : $1.3M
Industry : B2B SaaS company
Software Category : Operations Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit evaluagent.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Evaluagent is independent in order to highlight the strengths and weaknesses of this Operations Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Evaluagent Alternatives
If you’re understanding the drawbacks and you’re looking for a Evaluagent alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Evaluagent
– OTO
– Bitrix24
– Eureka
– MaxContact
– NICE CXone
You can also take a look at other business apps, like our Event Staff App review and our Innkeeper’s Advantage review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software to find out which one is right for your needs. Discover how these Operations Management Software compare to Evaluagent when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
