Freshdesk Messaging
Freshdesk Messaging : Reviews, Pricing, Features & Alternatives
$15.00
Freshdesk Messaging is a Live Chat Software. Price : $15 (free trial available). Review Freshdesk Messaging : Overview & Pricing
Freshdesk Messaging Overview : Features, Pricing, Reviews & Alternatives
Freshdesk Messaging is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Freshdesk Messaging is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat, Conversational AI Platform, Remote Work, Lead Generation …
Freshdesk Messaging price starts from $ 15 per user and per month (free trial available).
Freshdesk Messaging is a live chat product for all businesses. It helps businesses do one thing, and it does it very well: convert website visitors into customers.
What is Freshdesk Messaging ?
Freshdesk Messaging (formerly Freshchat) is the modern messaging solution that provides effortless customer service for the digital customer by combining human and artificial intelligence across all messaging channels.
Freshdesk Messaging (formerly Freshchat) is modern messaging software that helps customer engagement teams talk to potential customers on website, social, and mobile.
This is where businesses use Freshdesk Messaging’s powerful messaging platform to serve their customers across various digital channels using a combination of automation and human assistance.
Freshdesk Messaging Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Freshdesk Messaging, and as you may have guessed from the title, this review will tell you more about Freshdesk Messaging’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Freshdesk Messaging Pros : Key Benefits
– Onboard new users, retain existing ones, and reconnect expired ones through the app
– Free live chat software
– Generate leads intelligently through the main bot at any time, automatically upload leads to your
– Real-time interaction software for websites
– campaign messages
– Break the shackles of the office, talk to visitors from anywhere using the agent mobile app
– Live chat software Freshdesk
– CRM and help team members focus on high-impact conversations
– your targets faster
– Proactive chat for websites
Freshdesk Messaging Cons
– Con : Custom integrations can come at a price.
Freshdesk Messaging Features
Here is the list of the main features of this computer software :
– API
– Activity Tracking
– Alerts/Notifications
– CRM
– Canned Responses
– Chat/Messaging
– Collaboration Tools
– Customer History
– Customizable Branding
– Customizable Templates
– Employee Activity Monitoring
– File Management
– File Transfer
– Geotargeting
– Interaction Tracking
– Live Chat
– Mobile Access
– Multi-Channel Communication
– Offline Form
– Proactive Chat
Main function & Pro Features
– Real Time Monitoring
– Real Time Notifications
– Real-time Consumer-facing Chat
– Remote Access/Control
– Remote Support
– SSL Security
– Search/Filter
– Single Sign On
– Support Ticket Management
– Surveys & Feedback
– API
– Task Management
– File Sharing
– Third Party Integrations
– Lead Management
– Time Zone Tracking
– Multi-User
– Transfers/Routing
– Referral Tracking
– Website Visitor Tracking
Freshdesk Messaging Integrations
Freshdesk Messaging integrates with more than 25 applications & plugins like LearnWorlds, Paperflite and Workato (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Freshdesk Messaging integrations
– Slack
– WordPress
– TeamViewer
– Shopify
– Stripe
– Pipedrive
– Calendly
– Freshdesk
– Zendesk
– Facebook for Business
– Freshsales
– Freshservice
– WooCommerce
– Klaviyo
– Landingi
– ToucanTech
– MessageBird
– Acadle
– StoryXpress
– Upscope
Freshdesk Messaging Pricing
The Freshdesk Messaging pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Freshdesk Messaging offers several pricing plans :
– Growth : $ 15,00 per user / per month
– Pro : $ 39,00 per user / per month
– Company : $ 69,00 per user / per month
– Enterprise : –
– Premium : –
| Growth | Pro | Company | Enterprise | Premium |
| $15,00 | $39,00 | $69,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : No information
Starting price : $ 15,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Freshdesk Messaging is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
freshdesk-messaging is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use Freshdesk Messaging ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
Freshdesk Messaging Screenshots & Images : UI, dashboard …
Freshdesk Messaging Business Software Pricing
Freshdesk Messaging Features & Overview
Freshdesk Messaging Screenshot
Videos
Video #1
Freshdesk Messaging Reviews
Here is our opinion on Freshdesk Messaging : this is an excellent live chat software to know .
Freshdesk Messaging User Reviews & Ratings
Online and customer reviews of Freshdesk Messaging software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 3,9/5
Functionality : 3,8/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Freshdesk Messaging
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Freshdesk Messaging ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 .
Live Chat Software Review
Company details
Developed by FRESHWORKS INC, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit freshworks.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Freshdesk Messaging is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Freshdesk Messaging Alternatives
If you’re understanding the drawbacks and you’re looking for a Freshdesk Messaging alternative, there are more than 11 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Freshdesk Messaging
– Zendesk
– Drift
– LiveAgent
– Crisp
– LiveChat
– Zoho Cliq
– JANDI
– LivePerson
– Slack
– Rocket.Chat
You can also take a look at other business apps, like our ScrapRight review and our YM Careers review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Freshdesk Messaging when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
