Halo Service Desk
Halo Service Desk : Reviews, Pricing, Features & Alternatives
$29.00
Halo Service Desk is a Sales Analytics Software. Price : $29 (free trial available). Review Halo Service Desk : Overview & Pricing
Halo Service Desk Overview : Features, Pricing, Reviews & Alternatives
Halo Service Desk is a Sales Analytics Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Halo Service Desk is listed as a Sales Analytics Software and Sales Management Software for companies and is used for Issue Tracking, Knowledge Base, Sales Tracking …
Halo Service Desk price starts from $ 29 per user and per month (free trial available).
Get out of the inbox and connect teams globally with Service Desk software. Centralize your organization on a single, all-inclusive cloud platform to give your teams a shared view of work progress.
All-in-one service delivery solution for every business
What is Halo Service Desk ?
Halo Service Desk is intuitive service desk software that enables businesses to standardize and run their various processes from one place. It centralizes the entire business under one all-inclusive cloud platform and enables teams to track their progress in one shared view. Halo Service Desk provides a single place for all team members to work together and gain visibility into their work. Users can track their ongoing tasks, securely audit their processes, prioritize and focus on important work, and hold team members accountable for their assigned work. In addition, Halo Service Desk also facilitates interaction, helping companies deliver seamless service through a system designed for omnichannel service delivery. Marketers can create and send personalized emails and also connect with their customers through live chat or over the phone. The software has a simple, fast and fully configurable system that can be adapted according to the user’s needs. This makes for a more flexible customer service team and satisfied customers.
Halo Service Desk is a single end-to-end service desk solution. Not only will it standardize your processes, but it will also provide valuable analytics, so you can tailor your service delivery to the real needs of your business, present and future.
Halo Service Desk is a cloud-based help desk solution designed to streamline processes related to workflow management, operations automation, customer and employee engagement, and more. The platform includes an integrated incident management system, which helps companies manage incidents, service level agreements (SLAs), and communications through a centralized dashboard. Halo Service Desk comes with a customer relationship management (CRM) feature, which allows administrators to track configuration items, log incidents, and identify pipeline problems. Other features include automated escalation rules, notifications, customizable knowledge base, ticket management, asset management, and more. White-labeling features allow companies to customize the self-service portal with their own branding using custom colors, themes, and logos. Users can create SLA groups with different schedules, priorities, and descriptions to improve response time between service requests. Halo Service Desk helps managers gain visibility into open tickets, SLA violations, average resolution times, logged tickets, and more. through analysis, graphs and tables. Additionally, it supports integration with various third-party applications such as Microsoft Office 365 and Outlook, TeamViewer, Slack, RingCentral, Lansweeper, Xero, Jira, and Sage.
Halo Service Desk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Sales Analytics tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Halo Service Desk, and as you may have guessed from the title, this review will tell you more about Halo Service Desk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Halo Service Desk Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Halo Service Desk Cons
– Con : Custom integrations can come at a price.
Halo Service Desk Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Assignment Management
– Change Management
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Configurable Workflow
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Dashboard
– Document Management
– Document Storage
Main function & Pro Features
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Assignment Management
– Change Management
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Configurable Workflow
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Dashboard
– Document Management
– Document Storage
Halo Service Desk Integrations
Halo Service Desk integrates with more than 18 applications & plugins like TeamViewer, Microsoft 365 and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Halo Service Desk integrations
– Slack
– Microsoft 365
– TeamViewer
– Webex
– Facebook for Business
– Xero
– Microsoft Azure
– Twitter
– Microsoft Outlook
– QuickBooks Online Advanced
– 3CX
– JIRA Service Management
– Act!
– ConnectWise Automate
– KashFlow
– ConnectWise Fortify
– MSP Manager
– AnyDesk
Halo Service Desk Pricing
The Halo Service Desk pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Halo Service Desk offers several pricing plans :
– Service Desk : $ 29,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Service Desk | Start | Professional | Enterprise | Premium |
| $29,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Halo Service Desk Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Halo Service Desk is a cloud-based Sales Analytics platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
halo-service-desk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 (619) 432-0470
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Halo Service Desk ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Suzuki, University Of Cambridge, Sport Direct, Sony Music …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
Halo Service Desk Screenshots & Images : UI, dashboard …
Halo Service Desk Business Software Pricing
Halo Service Desk Features & Overview
Halo Service Desk Screenshot
Videos
Video #1
Video #2
Halo Service Desk Reviews
Here is our opinion on Halo Service Desk : this is a great sales analytics software to advise .
Halo Service Desk User Reviews & Ratings
Online and customer reviews of Halo Service Desk software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,8/5
Functionality : 4,8/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 181 followers on LinkedIn
Your Customer Review on Halo Service Desk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Halo Service Desk ? What is your likelihood to renew ?
FAQs
Why use a Sales Analytics Software ?
Sales analytics software produces reports on CRM data to reveal sales insights and predict future performance. Sales teams and managers use sales analytics to gain sales visibility, locate salespeople, forecast future revenue, improve sales strategy.
Main functions are : Automate and visualize pipelines, Report on performance of vendors, products, methods, Forecast sales figures based on pipeline factors, CRM, Business management, business intelligence
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Sales Analytics Software Average Price : from $ 75,00 to $ 325,00 with an average price of $ 204,75 .
Sales Analytics Software Review
Company details
Developed by HALO SERVICE DESK, Inc.
HQ location : California
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Sales Software > Sales Management Software > Sales Analytics Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit haloservicedesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Halo Service Desk is independent in order to highlight the strengths and weaknesses of this Sales Analytics Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Halo Service Desk Alternatives
If you’re understanding the drawbacks and you’re looking for a Halo Service Desk alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Halo Service Desk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HALO SERVICE DESK | $40 | Per month / user | Yes |
| JIRA SERVICE DESK | $10 | Per month / user | Yes |
| IVANTI SERVICE MANAGER | $ | Per month / user | No |
| INCIDENT IQ | $ | Per month / user | No |
| VIVANTIO | $42 | Per month / user | Yes |
| SUNVIEW CHANGEGEAR | $ | Per month / user | No |
| ATSPOKE | $5 | Per month / user | No |
| $ | Per month / user | ||
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Halo Service Desk
– Zendesk
– Bitrix24
– Quickbase
– SolarWinds Service Desk
– Zoho Desk
– Jira Service Desk
– Ivanti Service Manager
– Incident IQ
– Vivantio
– SunView ChangeGear
You can also take a look at other business apps, like our streamGo review and our PressRush review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Sales Software and Sales Management Software to find out which one is right for your needs. Discover how these Sales Analytics Software compare to Halo Service Desk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
