Haptik
Haptik : Reviews, Pricing, Features & Alternatives
Haptik is a Live Chat Software (free trial available). Review Haptik : Overview & Pricing
Haptik Overview : Features, Pricing, Reviews & Alternatives
Haptik is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Haptik is listed as a Live Chat Software and Collaboration Software for companies and is used for Conversational AI Platform, Marketing Automation, Business Intelligence (BI), Lead Generation …
Haptik prices are available on demand (free trial available).
Artificial intelligence platform with virtual assistants
Conversational AI tool with natural language processing
What is Haptik ?
Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik allows you to chat with customer service through websites, mobile apps, and messaging channels, alleviating the burden on live agents through a seamless system. With more than 100 virtual assistants, it is designed to benefit industries such as retail and e-commerce, financial services, travel and hospitality, and telecommunications. It is a robust NLU engine that handles sales and customer support inquiries in a unique way. The tool is an omnichannel chat builder that engages customers across all third-party chat and voice platforms. It is a simple tool to design, build and maintain VAT. The conversational commerce feature is a voice-controlled engine that works as a shopping assistant to facilitate transactions at all digital points of sale. The 24/7 sales agent answers frequently asked questions and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors can be converted into interested customers.
Haptik built its platform on a do-it-yourself basis while creating the entire suite of AI products independently for each specific use case. We build within the business, reaping the benefits of a long-term partnership with one of the world’s largest conglomerates and providing an in-house developed real-time analytics platform with a dedicated Business Intelligence team. Haptik also has an automated conversational testing platform that enables real-time AI improvements. More information :
Haptik Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Haptik, and as you may have guessed from the title, this review will tell you more about Haptik’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Haptik Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Haptik Cons
– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
Haptik Features
Here is the list of the main features of this computer software :
– AI/Machine Learning
– API
– Activity Dashboard
– Alerts / Escalation
– CRM
– Chat/Messaging
– Chatbot
– Configurable Workflow
– Contextual Guidance
– Customer Experience Management
– Customizable Branding
– For Developers
– Intent Recognition
– Lead Capture
– Live Chat
– Monitoring
– Multi-Channel Communication
– Multi-Channel Management
– Multi-Language
– Natural Language Processing
Main function & Pro Features
– Natural Language Search
– Pre-Configured Bot
– Real Time Analytics
– Real Time Data
– Real Time Monitoring
– Reporting & Statistics
– Reporting/Analytics
– Search/Filter
– Sentiment Analysis
– Speech Recognition
– Conversion Tracking
– Speech Synthesis
– File Sharing
– Third Party Integrations
– Google Apps Integration
– A/B Testing
– Multi-User
– Contact Sharing
– Project Management
– Dashboard
Haptik Integrations
Haptik may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Haptik Pricing
The Haptik pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Haptik offers several pricing plans :
– Haptics : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Haptics | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Haptik is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
haptik is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Haptik ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : OYO, KFC, JIO, Samsung …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Haptik Screenshots & Images : UI, dashboard …
Haptik Business Software Pricing
Haptik Features & Overview
Haptik Screenshot
Videos
Video #1
Video #2
Haptik Reviews
Here is our opinion on Haptik : this is an excellent live chat software to recommend .
Haptik User Reviews & Ratings
Online and customer reviews of Haptik software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 30191 followers on LinkedIn
Your Customer Review on Haptik
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Haptik ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 .
Live Chat Software Review
Company details
Developed by HAPTIK, Inc.
HQ location : New York
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit haptik.ai
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Haptik is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Haptik Alternatives
If you’re understanding the drawbacks and you’re looking for a Haptik alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Haptik Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HAPTIK | $ | Per month / user | No |
| YELLOW MESSENGER PLATFORM | $ | Per month / user | Yes |
| YELLOW ANT | $ | Per month / user | No |
| WOTNOT | $79 | Per month / user | No |
| CONVERSATIONAL AI BOT | $ | Per month / user | No |
| HILOS | $65 | Per month / user | No |
| QUICKREPLY.AI | $20 | Per month / user | Yes |
| TALLA | $1700 | Per month / user | No |
| THROWAWAY | $ | Per month / user | No |
| $ | Per month / user |
Top 10 Alternatives & Competitors to Haptik
– yellow ai
– Conversational Cloud
– Digital Assistant
– Dialpad
– Giosg
– Zoho Cliq
– Freshdesk Messaging
– Rocket.Chat
– Slack
– JANDI
You can also take a look at other business apps, like our iPost review and our Demand Metric review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Haptik when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
