ICTContact
ICTContact : Reviews, Pricing, Features & Alternatives
$399.00
ICTContact is a Contact Management Software. Price : $399 (free trial available). Review ICTContact : Overview & Pricing
ICTContact Overview : Features, Pricing, Reviews & Alternatives
ICTContact is a Contact Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ICTContact is listed as a Contact Management Software and Lead Management Software for companies and is used for Contact Center …
ICTContact price starts from $ 399 per user and per month (free trial available).
Open source contact center software based on Asterisk
What is ICTContact ?
ICTContact is an asterisk-based open source unified communications contact center software solution that supports inbound and outbound contact center functionality. It supports full inside sales dialing functionality with call layouts, call scripts, crm update, preview, manual and progressive dialing support.
ICTContact is an advanced contact center solution with progressive dialing, multi-tenant, unified communications and business automation CRM and compatible integration with voice, SMS and email technologies suitable for contact center services, contractors and vendors. ICTContact offers progressive dialing capabilities based on an intelligent webrtc agent. It enables service providers to offer a wide range of contact center services to their users. It can be scaled to support thousands of agents and fits most inbound/outbound contact center and business automation scenarios. It is simple, reliable, powerful and provides an easy to use web portal for effective and efficient communication management.
ICTContact Review : Pros & Cons
Pros & Cons
When it comes to finding the right Contact Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ICTContact, and as you may have guessed from the title, this review will tell you more about ICTContact’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ICTContact Pros : Key Benefits
– Inside Sales Composer
– Marker Preview
– progressive marker
– CRM integration
– hand marker
– Call center
– Agent Portal and Cal Provisions
– REST-API
– Monitoring of the evolution and performance of agents
ICTContact Cons
– Con : Not always the cheapest option : Contact Management Software average cost is $ 22 .
– Con : Custom integrations can come at a price.
ICTContact Features
Here is the list of the main features of this computer software :
– Auto-Dialer
– Call Center Management
– Call Monitoring
– Call Recording
– Call Routing
– Call Scripting
– Campaign Management
– Computer Telephony Integration
– Contact Management
– IVR / Voice Recognition
– Predictive Dialer
– Reporting/Analytics
– Cloud Services
– Call Logging
– Interactive Voice Response
– Call Recording
– Manual Dialer
– Call Scripting
– Queue Management
– Campaign Management
Main function & Pro Features
– Auto-Dialer
– Call Center Management
– Call Monitoring
– Call Recording
– Call Routing
– Call Scripting
– Campaign Management
– Computer Telephony Integration
– Contact Management
– IVR / Voice Recognition
– Predictive Dialer
– Reporting/Analytics
– Cloud Services
– Call Logging
– Interactive Voice Response
– Call Recording
– Manual Dialer
– Call Scripting
– Queue Management
– Campaign Management
ICTContact Integrations
ICTContact may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ICTContact Pricing
The ICTContact pricing plan starts from $ 399,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ICTContact offers several pricing plans :
– Free Trial : $ 399,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $399,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Yes : 7 days
Free plan : No information
Freemium : No information
Starting price : $ 399,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ICTContact is a cloud-based Contact Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ictcontact is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos …
Industry & Customers
Who use ICTContact ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
ICTContact Screenshots & Images : UI, dashboard …
ICTContact Business Software Pricing
ICTContact Features & Overview
ICTContact Screenshot
Videos
Video #1
ICTContact Reviews
Here is our opinion on ICTContact : this is an appealing contact management software to try .
ICTContact User Reviews & Ratings
Online and customer reviews of ICTContact software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on ICTContact
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ICTContact ? What is your likelihood to renew ?
FAQs
Why use a Contact Management Software ?
Contact management software stores customer contact information. This can include customer names, addresses, phone numbers, email addresses, and even social media profile information. Contact management software allows you to organize all the information concerning customers and prospects: gender, addresses, email, telephone numbers, job titles.
Main functions are : Calendar and notifications, To take notes, File sharing, Key words, Task lists, Reminders and alerts on contractual milestones
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Contact Management Software Average Price : from $ 22,00 to $ 22,00 with an average price of $ 22,00 .
Contact Management Software Review
Company details
Developed by ICT VISION, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Sales Software > Lead Management Software > Contact Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit ictcontact.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ICTContact is independent in order to highlight the strengths and weaknesses of this Contact Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ICTContact Alternatives
If you’re understanding the drawbacks and you’re looking for a ICTContact alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ICTContact
– Convoso
– NICE CXone
– SpitFire
– Zendesk
– Bitrix24
You can also take a look at other business apps, like our IDrive Compute review and our Immuta review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Sales Software and Lead Management Software to find out which one is right for your needs. Discover how these Contact Management Software compare to ICTContact when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
