IMsupporting
IMsupporting : Reviews, Pricing, Features & Alternatives
$9.00
IMsupporting is a Live Chat Software. Price : $10 (free trial available). Review IMsupporting : Overview & Pricing
IMsupporting Overview : Features, Pricing, Reviews & Alternatives
IMsupporting is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
IMsupporting is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat …
IMsupporting price starts from $ 9,99 per user and per month (free trial available).
Live chat software provider. 100% web based and easy to use. One of the most powerful and feature-rich solutions.
Live chat platform for websites and eCommerce stores
What is IMsupporting ?
IMsupporting is a scalable and customizable web-based live chat and customer support software for websites and e-commerce sites of all types and sizes. With features like Visitor Monitoring, Personalization, SSL Encryption, Department Filters, Live Chat Buttons, Star Rating System, User Queue, Canned Responses and Reports, IMsupporting provides a live chat and support solution to close the gap between companies and their customers.
Start engaging with your website visitors in real time with our live chat software. Convert your website visitors into customers by adding live chat support to your website. Try it for free today!
IMsupporting Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is IMsupporting, and as you may have guessed from the title, this review will tell you more about IMsupporting’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
IMsupporting Pros : Key Benefits
– Find a customer’s location using the HTML5 geolocation feature in IMsupporting. Users can choose to share their location with support staff to get additional assistance for location-dependent businesses like taxis or delivery services.
– See the text a customer types before sending the message using IMsupporting’s predictive spying tool. When enabled, users can see what a customer is typing in real time to drive faster responses.
– Collect customer feedback using IMsupporting’s five-star rating system that can be integrated with live chat. Companies can customize the text to collect the feedback they want and generate reports based on the responses.
– Ensure customer data is protected with IMsupporting’s end-to-end SSL encryption. Users can share sensitive information knowing that it is protected from third parties and fraud.
– Answer common questions in less time using IMsupporting’s standardized answers. Businesses can generate responses to the most common requests and save them as templates for later use with just one click.
IMsupporting Cons
– Con : Custom integrations can come at a price.
IMsupporting Features
Here is the list of the main features of this computer software :
– Canned Responses
– Chat/Messaging
– Customizable Branding
– Geotargeting
– Live Chat
– Mobile Access
– Offline Form
– Real Time Monitoring
– Real Time Notifications
– Real-time Consumer-facing Chat
– Reporting & Statistics
– Screen Sharing
– Third Party Integrations
– Transfers/Routing
– Website Visitor Tracking
Main function & Pro Features
– Cloud Services
IMsupporting Integrations
IMsupporting integrates with more than 5 applications & plugins like Joomla, Weebly and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 IMsupporting integrations
– WordPress
– Weebly
– Joomla
– Drupal
– BigCommerce
IMsupporting Pricing
The IMsupporting pricing plan starts from $ 9,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
IMsupporting offers several pricing plans :
– Free Trial : $ 9,99 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $9,99 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 9,99
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
IMsupporting is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
imsupporting is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online …
Industry & Customers
Who use IMsupporting ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
IMsupporting Screenshots & Images : UI, dashboard …
IMsupporting Business Software Pricing
IMsupporting Features & Overview
IMsupporting Screenshot
Videos
This video is no longer available
IMsupporting Reviews
Here is our opinion on IMsupporting : this is a popular live chat software to explore .
IMsupporting User Reviews & Ratings
Online and customer reviews of IMsupporting software are quite plentiful and overall postitive :
Overall rating : 3,5/5
Value for money : 2,9/5
Functionality : 2,9/5
Usefulness : 2,9/5
Ease of use : 2,9/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on IMsupporting
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend IMsupporting ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by IMSUPPORTING.COM, Inc. (@imsupporting on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer service | customer service | customer service software | customer support | customer support software | customers | live help service | live help | live chat | web support …
Website : visit imsupporting.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on IMsupporting is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
IMsupporting Alternatives
If you’re understanding the drawbacks and you’re looking for a IMsupporting alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to IMsupporting
– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zendesk
– ProProfs Chat
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails
You can also take a look at other business apps, like our OrderGroove review and our MOBIT review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to IMsupporting when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
