Infobip
Infobip : Reviews, Pricing, Features & Alternatives
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Infobip is a SMS Software. Price : $0. Review Infobip : Overview & Pricing
Infobip Overview : Features, Pricing, Reviews & Alternatives
Infobip is a SMS Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Infobip is listed as a SMS Software and Business Phone Systems Software for companies and is used for Marketing & Advertising & Marketing Automation …
Infobip price starts from $ 0 per user and per month .
A2P messaging platform for companies, resellers and mobile operators with global network coverage.
An omnichannel communication platform for companies
A cloud-based mobile messaging platform, connecting businesses with half the world’s population and serving 200,000 customers
What is Infobip ?
Infobip is a cloud-based platform that helps companies communicate with their customers through different channels. It’s a platform built for speed, scale, and deliverability that helps businesses create the perfect customer experience. It works to generate better results for customers and businesses. With great communication channels, businesses can reach more customers with faster, more reliable messaging, including crystal-clear voice communications. Users can manage and create emails with an integrated platform and provide a better customer experience with the WhatsApp Business API. Businesses can connect with customers around the world using their favorite chat apps and stay engaged with Facebook Messenger. This reduces courier costs and improves delivery rates in real time. With personalized messages, users can create automated trips with the platform. Allow users to always be available to help customers with intelligent chatbots. The live chat tool allows you to instantly connect with customers through an app or website. The platform works to create rich customer profiles for targeted communication and build customer journeys with automated workflows.
Infobip is the bridge between IT and telecommunications, providing businesses with user authentication and omnichannel communication options for their global user base. Infobip ClientsBlaBlaCar, ShoeBeDo, TTN, Rapido, E-table, VRL Logistics, Hong Leong Bank, Chocofood, Sila BG, Studio Moderna, Rappi, Scoop, OTP Bank, UBA Bank, Croatian Postal Bank, Zendesk, Refunite, TLC Marketing, Croatian Telecommunications, MambuInfobip Video
It is a world leader in omnichannel engagement. We help our clients and partners overcome the complexity of consumer communications and grow their business.
A2P messaging platform for companies, resellers and mobile operators with global network coverage.
Infobip focuses on customer engagement through an omnichannel approach. Personalize your message to customers, whether on social networks or chat platforms, such as WhatsApp, chatbots, email or SMS. Secure your entire workflow with encryption and number masking. Authenticate your customers through conventional and silent methods to verify their identity. Notify anyone in a timely manner with order alerts and payment confirmation. Personalize your correspondence with your customers with their preferred communication channel. This helps attract all visitors and increases the likelihood of lead conversions.
Local and global demographic awareness addresses the application of indigenous knowledge and other projects for a global perspective. Scalable and accurate on-site protocol enables flexible and adaptive trend management. Use the hybrid cloud model to ensure resources are available in abundance. Their excellent customer experience support will serve to facilitate effective onboarding, consulting, or messaging methods. Use their API for communication channel workflows, automate and customize them with detailed profiles.
Infobip is a global leader in omnichannel engagement, powering a wide range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and improve the customer experience, all in a fast, secure and reliable way.
Infobip Review : Pros & Cons
Pros & Cons
When it comes to finding the right SMS tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Infobip, and as you may have guessed from the title, this review will tell you more about Infobip’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Infobip Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Infobip Cons
– Con : Custom integrations can come at a price.
Infobip Features
Here is the list of the main features of this computer software :
– 2-Way Messaging
– AB Testing
– API
– Activity Dashboard
– Alerts / Escalation
– Appointment Scheduling
– Audience Targeting
– Audio / Video Conferencing
– Automated Responses
– Call Center Management
– Call Recording
– Call Routing
– Campaign Management
– Channel Attribution
– Chat/Messaging
– Chatbot
– Communication Management
– Connectivity Management
– Contact Management
– Contextual Targeting
Main function & Pro Features
– 2-Way Messaging
– AB Testing
– API
– Activity Dashboard
– Alerts / Escalation
– Appointment Scheduling
– Audience Targeting
– Audio / Video Conferencing
– Automated Responses
– Call Center Management
– Call Recording
– Call Routing
– Campaign Management
– Channel Attribution
– Chat/Messaging
– Chatbot
– Communication Management
– Connectivity Management
– Contact Management
– Contextual Targeting
Infobip Integrations
Infobip integrates with more than 10 applications & plugins like SAP, Python and PHP (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Infobip integrations
– PHP
– Python
– SAP
– Zendesk
Infobip Pricing
The Infobip pricing plan starts from $ 0 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Infobip offers several pricing plans :
– Infobip : $ 0,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Infobip | Start | Professional | Enterprise | Premium |
| $0,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : Freemium
Starting price : $ 0,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Infobip is a cloud-based SMS platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
infobip is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Infobip ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative, Marketing, Sales …
This cloud software is used in the sectors : Software, Telecommunications, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : WhatsApp, Uber, Strava, GreenPeace, Zendesk, Rakuten Viber, Vmn+ …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
Infobip Screenshots & Images : UI, dashboard …
Infobip Business Software Pricing
Infobip Features & Overview
Infobip Screenshot
Videos
Video #1
Video #2
Infobip Reviews
Here is our opinion on Infobip : this is a great sms software to recommend .
Infobip User Reviews & Ratings
Online and customer reviews of Infobip software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 69%
User rating Very Good : 27%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 4%
Popularity on social networks : 245233 followers on LinkedIn
Your Customer Review on Infobip
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Infobip ? What is your likelihood to renew ?
FAQs
Why use a SMS Software ?
Professional texting software is a platform that allows you to send bulk text messages to large audiences at once.
According to various sources, most used business software are : Zipwhip (market share : 2,00%), OpenMarket (0,60%), Infobip (0,20%)
Main functions are : Recipient management, Multiple recipients, IOS and Android app, Zapier SMS integration, Secured access, Send text to your staff or customers.
Main characteristics are : IOS and Android application, Zapier SMS integration, Secure access, send text to your staff or customers., send SMS by email, SMS chat, SMS reception, Social collaboration, instant messaging, project management, document management, software task management, Cloud
SMS Software Average Price : from $ 8,00 to $ 8,00 with an average price of $ 8,00 . We have identified more than 33 competitors on the market.
SMS Software Review
Company details
Developed by INFOBIP, Inc. (@Infobip on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > SMS Software (Open Source software)
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit infobip.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Infobip is independent in order to highlight the strengths and weaknesses of this SMS Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Infobip Alternatives
If you’re understanding the drawbacks and you’re looking for a Infobip alternative, there are more than 33 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Infobip Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| INFOBIP | $ | Per month / user | No |
| VONAGE BUSINESS | $ | Per month / user | Yes |
| MESSAGEBIRD | $50 | Per month / user | No |
| SINCH | $ | Per month / user | No |
| TWILIO FLEX | $1 | Per month / user | Yes |
| CONTUS MIRRORFLY | $ | Per month / user | No |
| RINGCAPTCHA | $ | Per month / user | Yes |
| VOXIMPLANT | $100 | Per month / user | No |
| CONNECTYCUBE | $39 | Per month / user | Yes |
| DIRECT7 NETWORKS | $0,01 | Per month / user | No |
Top 10 Alternatives & Competitors to Infobip
– Bitrix24
– Knowlarity
– Quiq Messaging
– Gupshup
– Zendesk
– Super Receptionist
– Servetel
– Acefone
– SuperReceptionist
– Kaleyra
SaaS alternatives
Twilio : Twilio offers developers a powerful API for phone services to make and receive phone calls and send and receive text messages. Their product makes it easy for programmers to integrate various communication methods into their software and programs.
Nexmo : Nexmo connects your apps directly with carriers around the world. Integrate SMS and voicemail using a simple API. Use Nexmo Verity to register users, verify transactions, and implement two-factor authentication.
Sinch : Sinch makes it easy for developers to add voice, messaging, and SMS to their apps with just a few lines of code. Enrich your apps with communications your users will love.
Alexa : It’s a cloud-based voice service and the brains behind tens of millions of devices, including the Echo family of devices, FireTV, Fire Tablet, and third-party devices. You can create voice experiences or skills that make everyday tasks faster, easier, and more enjoyable for customers.
Plivo : Plivo provides basic APIs in the form of Plivo XML and HTTP APIs for building telephony applications, so developers can ditch learning telephony plumbing altogether.
You can also take a look at other business apps, like our Mighty Networks review and our Sumo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these SMS Software compare to Infobip when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
