injixo
injixo : Reviews, Pricing, Features & Alternatives
$9.00
injixo is a Resource Planning Software. Price : $9 (free trial available). Review injixo : Overview & Pricing
injixo Overview : Features, Pricing, Reviews & Alternatives
injixo is a Resource Planning Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
injixo is listed as a Resource Planning Software and Employee Management Software for companies and is used for Workforce Management, Call Center, Contact Center …
injixo price starts from $ 9 per user and per month (free trial available).
injixo is a cloud-based workforce management software for call centers.
What is injixo ?
injixo is a cloud-based workforce management (WFM) suite for contact centers that supports planning, forecasting, intraday management, and reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet. The platform comes with a suite of eLearning courses and training videos that cover everything users need to know, from WFM principles and best practices to ACD connection setup and network setup forecasting and planning. functions.
The Company operates primarily in the business services sector. Injixo was founded in 2011 and is based in Reg.-Bez. Düsseldorf, Germany. Similar companies include Inbenta, Eg Solutions and LiveVox, among others.
injixo’s parent company, InVision, has been a market leader in WFM for over 20 years, providing on-premises solutions for large contact centers. With our knowledge and experience in this industry, we launched injixo in 2011 as one of the first cloud WFM solutions on the market. injixo helps you do more business and create happier customers while reducing cost and effort.
injixo Review : Pros & Cons
Pros & Cons
When it comes to finding the right Resource Planning tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is injixo, and as you may have guessed from the title, this review will tell you more about injixo’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
injixo Pros : Key Benefits
– Supports simple data processing with no IT configuration required to merge queues and phone numbers.
– injixo is available in multiple languages including German, French, Italian, Spanish, etc.
– Manage your workforce anytime, anywhere through any mobile device.
– The monitoring technology allows users to track all the important variables that affect service level, abandon rate and ASA (average speed of response), including AHT (average handle time), staffing levels and costs. volumes of contracts offered.
– Automated calculations allow users to track and manage staffing needs for up to 365 days.
injixo Cons
– Con : Custom integrations can come at a price.
injixo Features
Here is the list of the main features of this computer software :
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Attendance Tracking
– Automated Scheduling
– Budgeting/Forecasting
– Calendar Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Scripting
– Collaboration Tools
– Compliance Management
– Computer Telephony Integration
– Contractor Management
– Drag & Drop
– Employee Management
– Employee Scheduling
– IVR / Voice Recognition
– Inbound Call Center
Main function & Pro Features
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Attendance Tracking
– Automated Scheduling
– Budgeting/Forecasting
– Calendar Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Scripting
– Collaboration Tools
– Compliance Management
– Computer Telephony Integration
– Contractor Management
– Drag & Drop
– Employee Management
– Employee Scheduling
– IVR / Voice Recognition
– Inbound Call Center
injixo Integrations
injixo integrates with more than 4 applications & plugins like MiCloud Connect, Five9 and Talkdesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 injixo integrations
– Talkdesk
– Five9
– MiCloud Connect
– Aura Call Center Elite
injixo Pricing
The injixo pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
injixo offers several pricing plans :
– Free Trial : $ 9,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $9,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 9,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
injixo is a cloud-based Resource Planning platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
injixo is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use injixo ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA, Canada …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Software, Hospitals and health care, Information Technology and Services, Insurance …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Invision Inc, Eckoh Plc, Fusion Bpo Services Inc, Dependable It Inc, Nhs Human Services …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
injixo Screenshots & Images : UI, dashboard …
injixo Business Software Pricing
injixo Features & Overview
injixo Screenshot
Videos
Video #1
injixo Reviews
Here is our opinion on injixo : this is a decent resource planning software to investigate .
injixo User Reviews & Ratings
Online and customer reviews of injixo software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on injixo
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend injixo ? What is your likelihood to renew ?
FAQs
Why use a Resource Planning Software ?
Resource planning software is used to plan, organize, and manage projects and allocate company resources. Also known as resource allocation / workload management.
According to various sources, most used business software are : Shiftboard (market share : 2,70%), TSheets (2,70%), WhenToWork (2,20%), erecruit (0,20%), injixo (0,10%)
Main functions are : Time saving, Make fewer mistakes by overbooking your team, Clearly understand team capacity and utilization, Deploy the limited resources you have more effectively and efficiently, Simultaneous tasks, Resource rescheduling
Main characteristics are : Concurrent tasks, Resource rescheduling, Tasks and projects to color, Usage tracking, Custom fields, Adjustable time settings, Percentage charts, Editable timeline, Events schedule, Event management, Event booking systemhotel, meeting, online booking, online scheduling, online scheduling program, online scheduling system, room booking, resource management, online scheduling tool, web based, web scheduling, booking, booking system, scheduling, online schedule, calendar, Travel & location, Web-based, Cash management, Multi-creation support
Resource Planning Software Average Price : from $ 1,00 to $ 79,00 with an average price of $ 16,87 . We have identified more than 64 competitors on the market.
Resource Planning Software Review
Company details
Developed by INJIXO, Inc.
HQ location : USA
Founded in 2011 by Shai Berger
Total revenue : $1.3M
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Resource Planning Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit injixo.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on injixo is independent in order to highlight the strengths and weaknesses of this Resource Planning Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
injixo Alternatives
If you’re understanding the drawbacks and you’re looking for a injixo alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to injixo
– NICE CXone
– Bitrix24
– Intradiem
– Monet Live WFO
– MaxContact
– TSheets
– Humanity
– Ganttic
– Timesheets
– SAP Multiresource Scheduling
You can also take a look at other business apps, like our Ink review and our Myflyingbox review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Resource Planning Software compare to injixo when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
