Intelligent Contacts
Intelligent Contacts : Reviews, Pricing, Features & AlternativesIntelligent Contacts is a Cloud PBX Software. Price : $850. Review Intelligent Contacts : Overview & Pricing
Intelligent Contacts Overview : Features, Pricing, Reviews & Alternatives
Intelligent Contacts is a Cloud PBX Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Intelligent Contacts is listed as a Cloud PBX Software and Business Phone Systems Software for companies and is used for Contact Center Management, Unified Communications, Auto Dialer, VoIP …
Intelligent Contacts price starts from $ 850 per user and per month .
Intelligent Contacts Hosted Contact Center is a cloud-based calling and messaging platform that enables businesses to seamlessly communicate with customers across all channels.
What is Intelligent Contacts ?
Intelligent Contacts’ hosted contact center suite includes a TCPA-compliant predictive dialing platform, ACD groups with skills-based routing, an intelligent text-to-speech IVR system, comprehensive call recording and speech analytics, telephony (CTI), unified messaging, payment processing, call time optimization, automated payment negotiation, and real-time data services. With simple setup through any web browser, Intelligent Contacts takes the complexity out of call center setup and management.
Pros & Cons
When it comes to finding the right Cloud PBX tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Intelligent Contacts, and as you may have guessed from the title, this review will tell you more about Intelligent Contacts’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Intelligent Contacts Pros : Key Benefits
– Real-time performance dashboard (custom and configurable)
– Historical reports and trend analysis by agent, team or campaign
– Non-technical configuration and management interface (slider, checkbox, drag and drop)
– Advanced predictive dialing technology (implementation of 4 different predictive algorithms) to automatically speed up the pace of dialing
– ACD groups with skill-based routing and priority-based routing
– On-the-fly campaign adjustments without stopping the campaign or disconnecting agents
– Smart IVR (Paid IVR, Outbound Messaging, Text to Speech, Surveys)
– TCPA Compliant PBX and Autodial Telephony Platforms
– Call recording with Speech Analytics
– Various campaign dial modes (predictive, power, preview, manual)
Intelligent Contacts Cons
– Con : Not always the cheapest option : Cloud PBX Software average cost is $ 28,63 .
– Con : Custom integrations can come at a price.
Intelligent Contacts Features
Here is the list of the main features of this computer software :
– 2-Factor Authentication
– Batch Permissions & Access
– Contact Management
– Customer Management
– Data Import
– External Integrations
– Lead Management
– Multi-User
– Scheduling
– SMS
– Call Tracking
– Click-to-Dial
– Auto Dialer
– Call Scripting
– Analytics
– Contact Sharing
– Dashboard
– Data Visualization
– File Transfer
– Lead Scoring
Main function & Pro Features
– Notifications
– Call Recording
– Call Disposition
– Call Logging
– Interactive Voice Response
– API
– Chat
– CRM Integration
– Data Export
– Email Integration
– Custom Data Forms
– Softphone
– Report & Compliance
– Automatic Call Distribution
– Audio Recording
– Team features
Intelligent Contacts Integrations
Intelligent Contacts may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Intelligent Contacts Pricing
The Intelligent Contacts pricing plan starts from $ 850 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Intelligent Contacts offers several pricing plans :
– Free Trial : $ 850,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$850,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : $ 850,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Intelligent Contacts is a cloud-based Cloud PBX platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
intelligent-contacts is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : …
Hotline : Yes
Training options : …
Industry & Customers
Who use Intelligent Contacts ?
This software package is tailored to business needs : Public Administration, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Intelligent Contacts Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
Intelligent Contacts Reviews
Here is our opinion on Intelligent Contacts : this is a well known cloud pbx software to explore .
Intelligent Contacts User Reviews & Ratings
Online and customer reviews of Intelligent Contacts software are quite plentiful and overall postitive :
Overall rating : 3,9/5
Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 69 fans on Facebook
Your Customer Review on Intelligent Contacts
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Intelligent Contacts ? What is your likelihood to renew ?
FAQs
Why use a Cloud PBX Software ?
Cloud telephony is based on a system using VoIP technology (voice over IP): the human voice is transformed into data packets then circulate via the networks before being reconstituted at the other end of the wire.
Main functions are : Teamwork, Unlimited plans in France and abroad, Advanced switchboard management, Centralized telephony, Call forwarding and transfer, Telephone reception
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Cloud PBX Software Average Price : from $ 9,00 to $ 60,00 with an average price of $ 28,63 .
Company details
Developed by INTELLIGENT CONTACTS, Inc.
HQ location : USA
Founded by Michael Wise
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Cloud PBX Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit intelligentcontacts.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Intelligent Contacts is independent in order to highlight the strengths and weaknesses of this Cloud PBX Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Intelligent Contacts Alternatives
If you’re understanding the drawbacks and you’re looking for a Intelligent Contacts alternative, there are more than 6 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Intelligent Contacts
– Infobip
– Super Receptionist
– Kaleyra
– SuperReceptionist
– Servetel
– Acefone
You can also take a look at other business apps, like our IntelligenceBank Knowledge Management review and our IntelliEnteprise Intranet review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Cloud PBX Software compare to Intelligent Contacts when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !