IssueTrak
IssueTrak : Reviews, Pricing, Features & Alternatives
$59.00
IssueTrak is a Bug Tracking Software. Price : $59 (free trial available). Review IssueTrak : Overview & Pricing
IssueTrak Overview : Features, Pricing, Reviews & Alternatives
IssueTrak is a Bug Tracking Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
IssueTrak is listed as a Bug Tracking Software and DevOps for companies and is used for CRM, ITSM, Customer Support, Change Management …
IssueTrak price starts from $ 59 per user and per month (free trial available).
Issue tracking software for technical support to improve the customer service experience.
Many problems, one solution
What is IssueTrak ?
Versatile, configurable, and easy-to-use issue tracking software, Issuetrak can streamline business operations by centrally managing complaints, customer support requests, workflow management, support tickets, and more. Issuetrak’s automation system makes daily operations more organized by defining unique processes and customizing management to fit the needs of your organization. The software also comes with built-in reporting, task management, and alert and notification features that help you stay on top of all issues reported by your users or employees and manage them efficiently by adding notes. The highly customizable interface of this software makes it easy to integrate Issuetrak into your system.
Issuetrak enables clients in a wide range of industries to track information in a way that is easy to capture, view and interact with. Customers can choose to host Issuetrak on their premises themselves or take advantage of our cloud environment.
Issuetrak is a fast-paced, agile software company that offers software solutions for issue tracking, workflow, customer service, complaint management, and help desk.
IssueTrak is an IT service management platform with features like business operations support, issue tracking, and customer support operations.
Issue tracking software for technical support to improve the customer service experience.
Issuetrak is a flexible issue tracking software solution that can be configured to meet the needs of a variety of industries and uses, including IT help desk, customer support, project management, and more.
Issuetrak is a flexible issue tracking software solution that can be configured to meet the needs of a variety of industries and uses, including IT help desk, customer support, project management, and more.
What is IssTrak? Regardless of a company’s needs or operations management tools, Issuetrak can be tailored to fit both. This software platform is flexible, agile and can support and analyze multiple processes and departments. This gives company management the information they need to replicate best practices and correct any errors. Issuetrak users can create tools. The software has a platform-as-a-service feature that encourages future development, which can then be implemented in other aspects as the business continues to grow. This software is intended for small and large businesses and is hosted in the cloud or on premises.
Issue tracking, workflow, customer support and help desk has never been easier and more efficient. Everything is automated and all in one place. All your problems, tickets, requests, complaints or bugs. Whatever you call it, Issuetrak handles it all, from start to finish, in one place. It’s good to want it all. Software that can backflip and configure all your tracking and workflow needs. Customize your Issuetrak site to meet your needs, not someone else’s.
IssueTrak Review : Pros & Cons
Pros & Cons
When it comes to finding the right Bug Tracking tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is IssueTrak, and as you may have guessed from the title, this review will tell you more about IssueTrak’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
IssueTrak Pros : Key Benefits
– State-of-the-art customer support and quick setup
– Effective “Recurring Problems”
– Dashboards and problem center provide information at a glance
– connect your problems
– Highly configurable – tailor-made to suit your business
– Reports allow you to analyze your issues for future risk management
– See all the audits in question
– Business rules and round robin problem assignment allow you to automate your processes
– Dashboards and problem center provide information at a glance
– Manage everything with automatic assignment
IssueTrak Cons
– Con : Custom integrations can come at a price.
IssueTrak Features
Here is the list of the main features of this computer software :
– Business management
– Helpdesk
– Incident Management
– API
– Document Storage
– Access Controls/Permissions
– Surveys & Feedback
– Active Directory Integration
– Contract (SLA Management)
– Activity Dashboard
– Self Service Portal
– Activity Tracking
– Community Forums
– Alerts / Escalation
– Multi-Channel Communication
– Alerts/Notifications
– Customizable Branding
– Appointment Management
– Known Issue Management
– Approval Process Control
Main function & Pro Features
– Business management
– Helpdesk
– Incident Management
– API
– Document Storage
– Access Controls/Permissions
– Surveys & Feedback
– Active Directory Integration
– Contract (SLA Management)
– Activity Dashboard
– Self Service Portal
– Activity Tracking
– Community Forums
– Alerts / Escalation
– Multi-Channel Communication
– Alerts/Notifications
– Customizable Branding
– Appointment Management
– Known Issue Management
– Approval Process Control
IssueTrak Integrations
IssueTrak may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
IssueTrak Pricing
The IssueTrak pricing plan starts from $ 59 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
IssueTrak offers several pricing plans :
– Support : $ 59,00 per user / per month
– Start : $ 950,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Support | Start | Professional | Enterprise | Premium |
| $59,00 | $950,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
IssueTrak Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Available (No Credit Card Required)
Free plan : No free plan
Freemium : No information
Starting price : $ 59,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
IssueTrak is a cloud-based Bug Tracking platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
issuetrak is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 866-477-8387
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use IssueTrak ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : IT, Sales …
This cloud software is used in the sectors : Software, Higher Education, Hospitals and health care …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Pfizer, Dollar Tree, Somero, Auburn University, Girl Scouts, Vigor Industrial, Anderson Power Products …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
IssueTrak Screenshots & Images : UI, dashboard …
IssueTrak Business Software Pricing
IssueTrak Features & Overview
IssueTrak Screenshot
IssueTrak Screenshot
Videos
Video #1
Video #2
IssueTrak Reviews
Here is our opinion on IssueTrak : this is an excellent bug tracking software to know .
IssueTrak User Reviews & Ratings
Online and customer reviews of IssueTrak software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,4/5
Functionality : 4,3/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 54%
User rating Very Good : 49%
User rating Average : 7%
User rating Poor : 1%
User rating Terrible : 0%
The main benefits of Issuetrak are its optional modules, multiple reporting options, and the ability to analyze multiple departments and processes.
Popularity on social networks : 4244 followers on LinkedIn
Your Customer Review on IssueTrak
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend IssueTrak ? What is your likelihood to renew ?
FAQs
Why use a Bug Tracking Software ?
Bug tracking software is specifically designed to separate bugs from regular project tasks and prioritize them appropriately. Bug tracking software is used to identify and correct computer bugs (or bugs).
According to various sources, most used business software are : Sentry (market share : 11,10%), Bugzilla (6,50%), Bugsnag (3,40%), Mantisbt (3,30%), Loggly (2,40%), Bugherd (1,50%), Rollbar (1,40%), FogBugz (0,80%), PR-Tracker (0,40%), Trackduck (0,30%), DoneDone (0,30%), IssueTrak (0,10%)
Main functions are : Custom fields, time tracking, Collaboration tools, Dashboard, Reports and Analytics, Database
Main characteristics are : bugzilla bug tracking solution, Bug tracking, issue tracking, task management, web development, bug reporting, bug tracking, Office & Productivity, bug reporting, Bug tracking, bug tracking, software collaboration, issue tracking, bugs, embedded feedback, crash reports, customer feedback, app discussion, Jira integration, screenshot annotation, shake and send, user testing, app integration, bug reports, bug submission, bug tracking, development, embedded feedback, customer feedback, Jira integration
Bug Tracking Software Average Price : from $ 25,00 to $ 199,00 with an average price of $ 76,63 . We have identified more than 107 competitors on the market.
Bug Tracking Software Review
Company details
Developed by ISSUETRAK, Inc. (@Issuetrak on Twitter)
HQ location : USA
Founded in 1992
Total revenue : $1M-$10M
Industry : B2B SaaS company
Software Category : Development Tools > DevOps > Bug Tracking Software
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit issuetrak.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on IssueTrak is independent in order to highlight the strengths and weaknesses of this Bug Tracking Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
IssueTrak Alternatives
If you’re understanding the drawbacks and you’re looking for a IssueTrak alternative, there are more than 47 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare IssueTrak Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ISSUETRAK | $59 | Per month / user | No |
| JIRA | $6,25 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
Top 10 Alternatives & Competitors to IssueTrak
– Spiceworks
– JIRA Service Management
– Zendesk
– Vivantio
– Freshservice
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
Free Alternatives to IssueTrak
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our BeFunky review and our 1ShoppingCart review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and DevOps to find out which one is right for your needs. Discover how these Bug Tracking Software compare to IssueTrak when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
