LogMeIn Rescue
LogMeIn Rescue : Reviews, Pricing, Features & Alternatives
$149.00
LogMeIn Rescue is a Remote Control Software. Price : $149 (free trial available). Review LogMeIn Rescue : Overview & Pricing
LogMeIn Rescue Overview : Features, Pricing, Reviews & Alternatives
LogMeIn Rescue is a Remote Control Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
LogMeIn Rescue is listed as a Remote Control Software and DevOps for companies and is used for Call Center, Remote Support, Remote Work, Help Desk …
LogMeIn Rescue price starts from $ 149 per user and per month (free trial available).
LogMeIn Rescue enables IT teams to remotely support PCs, Macs, and smartphones on demand.
Remote support has never been closer
What is LogMeIn Rescue ?
Web-based remote support without pre-installed software for PCs, Macs and smartphones. Securely connect to any PC, Mac, or mobile device on any network, from anywhere, at any time. Rescue scales to provide flexible and reliable remote support, no matter the size of your business or how fast you’re growing. It’s not just about solving technical problems. It’s about saving time and money and increasing efficiency across the business, just like these Rescue customers.
LogMeIn Rescue offers unparalleled remote IT support technology that enables businesses to better manage mobile remote assistance and remote desktop support, helping users on PC, Mac, iOS, Android, and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows help desk technicians to see exactly what the end user can see. LogMeIn Rescue is truly at the forefront of the remote support industry.
LogMeIn Rescue from LogMeIn in Boston, MA is remote management software for IT administration and support.
LogMeIn Rescue offers unparalleled remote IT support technology that enables businesses to better manage mobile remote support and remote desktop support by helping users on PC, Mac, iOS, Android, and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows help desk technicians to see exactly what the end user can see. LogMeIn Rescue is truly at the forefront of the remote support industry.
Free Trial LogMeIn Rescue Buyer’s GuideDownload the LogMeIn Rescue Buyer’s Guide, including reviews and more. Updated: September 2021 LogMeIn Rescue Clients Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola,Toyota,
LogMeIn Rescue is remote support software that aggregates resolution and session data in real time, monitors and manages support teams, and is designed to integrate into user- or vendor-specific workflows. The platform allows users to remotely access and manage multiple types of devices and applications, is equipped with enhanced security features, and creates a centralized support process with APIs and SDKs.
The software performs annual security audits, allows service teams to reboot and reconnect to remote devices during service sessions, and is designed for cross-platform support including Windows and Mac computers. customize to match company brand ideas, perform remote diagnostics, and provide service teams with unattended access to devices.
LogMeIn Rescue Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Control tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is LogMeIn Rescue, and as you may have guessed from the title, this review will tell you more about LogMeIn Rescue’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
LogMeIn Rescue Pros : Key Benefits
– Cross-Platform Remote Support – Solve simple to complex issues on PC, Mac, mobile devices, and with our interactive video tool, even offline devices with a single tool.
– Customizable: Rescue is flexible enough to meet the current and future needs of your support organization with the ability to create custom workflows, configure agent permissions individually or at the group level, and add branding to your business in user interfaces. the clients.
– Easy to use: Solve problems faster and easier with all the tools a technician needs at the forefront: run diagnostics, take control, transfer files, reboot and reconnect, or run scripts with a single click.
– Reliable: Rescue has consistently delivered an industry-leading 99.9% uptime, providing the reliability professionals need.
– Built Secure: Rescue is committed to conducting annual security audits and integrating enhanced security features, including 256-bit AES encrypted connections and permission-based features.
LogMeIn Rescue Cons
– Con : Custom integrations can come at a price.
LogMeIn Rescue Features
Here is the list of the main features of this computer software :
– Live Chat
– API
– Alerts / Escalation
– Annotations
– Asset Tracking
– Audit Management
– Automatic Call Distribution
– Availability Management
– Blended Call Center
– Call Logging
– Call Recording
– Campaign Management
– Change Management
– Chat/Messaging
– Collaboration Tools
– Computer Telephony Integration
– Configuration Management
– Contract/License Management
– Customizable Branding
– Desktop / Browser Sharing
Main function & Pro Features
– Diagnostic Tools
– Electronic Signature
– Email Management
– Employee Activity Monitoring
– File Sharing
– IVR / Voice Recognition
– Inbound Call Center
– Incident Management
– Interaction Tracking
– Live Chat
– Meeting Management
– Real-Time Chat
– Mobile Screen Sharing
– Release Management
– Multi-Channel Communication
– Remote Access/Control
– Multi-Participant Screen Sharing
– Remote Support
– Predictive Dialer
– Reporting/Analytics
LogMeIn Rescue Integrations
LogMeIn Rescue integrates with more than 25 applications & plugins like Incident IQ, Equip and Agiloft (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 LogMeIn Rescue integrations
– Freshdesk
– Zendesk
– LiveChat
– SolarWinds Service Desk
– Campaign Monitor
– Freshservice
– Salesforce Service Cloud
– SysAid
– ConnectWise Manage
– HappyFox Help Desk
– ServiceNow
– Cayzu
– Autotask PSA
– Alloy Navigator
– Agiloft
– HaloPSA
– HaloITSM
– Bitium
– HappyFox Chat
– ConnectWise Fortify
LogMeIn Rescue Pricing
The LogMeIn Rescue pricing plan starts from $ 149 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
LogMeIn Rescue offers several pricing plans :
– Rescue Remote Support : $ 149,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Rescue Remote Support | Start | Professional | Enterprise | Premium |
| $149,00 | $- | $- | $- | $- |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
LogMeIn Rescue Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 149,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
LogMeIn Rescue is a cloud-based Remote Control platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
logmein-rescue is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Japanese, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Videos, Webinars …
Industry & Customers
Who use LogMeIn Rescue ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Software, Information Technology and Services, Hospitals and health care …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Motorola, Lenovo, Htc, 3M, Accenture, Ibm, Hp …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
LogMeIn Rescue Screenshots & Images : UI, dashboard …
LogMeIn Rescue Business Software Pricing
LogMeIn Rescue Features & Overview
LogMeIn Rescue Screenshot
LogMeIn Rescue Screenshot
Videos
Video #1
Video #2
LogMeIn Rescue Reviews
Here is our opinion on LogMeIn Rescue : this is a great remote control software to know .
LogMeIn Rescue User Reviews & Ratings
Online and customer reviews of LogMeIn Rescue software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,2/5
Functionality : 4,5/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 78%
User rating Very Good : 25%
User rating Average : 4%
User rating Poor : 1%
User rating Terrible : 0%
Popularity on social networks : 3880 followers on LinkedIn
Your Customer Review on LogMeIn Rescue
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend LogMeIn Rescue ? What is your likelihood to renew ?
FAQs
Why use a Remote Control Software ?
Remote control software provides remote support via screen sharing, online chat, messaging, remote control, a knowledge base. Remote control software makes it possible to take control of a remote workstation, in order for example to help them, to update them, to configure them.
According to various sources, most used business software are : pcAnywhere (market share : 12,10%), Citrix GoToAssist (6,00%), Citrix Receiver (5,80%), HP Integrated Lights-Out (2,60%), LogMeIn Rescue (1,80%), Logmein (1,70%), Ammyy (1,70%), Citrix GoToMyPC (1,30%), Microsoft DirectAccess (1,20%), NetSupport (1,00%), IBM Tivoli Remote Control (0,40%), AT&T ANIRA (0,10%)
Main functions are : Remote access/control, Screen sharing, Real-time messaging, File sharing, Session recording, Diagnostic tools
Main characteristics are : api management, api portal, developer tools, mobile app development, mobile content management, mobile device management, api, analytics, api analytics, App analytics, ITSM, Multi-monitor support, Ad hoc support, Mass delete, Remote printing, Display on multiple monitors, Customization and branding, online meeting, online presentation, remote administration, remote computer, remote control, remote login, remote control, remote desktop support, remote desktop access, terminal server, webinar, remote monitoring, screen sharing
We have identified more than 39 competitors on the market.
Remote Control Software Review
Company details
Developed by LOGMEIN, Inc. (@logmeinrescue on Twitter)
HQ location : Massachusetts
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Development Tools > DevOps > Remote Control Software
Schema : SoftwareApplication > DeveloperApplication
Tags : online meeting | remote control | remote control | remote desktop access | remote desktop support | screen sharing | technical support | vnc | desktop sharing | helpdesk …
Website : visit secure.logmeinrescue.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on LogMeIn Rescue is independent in order to highlight the strengths and weaknesses of this Remote Control Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
LogMeIn Rescue Alternatives
If you’re understanding the drawbacks and you’re looking for a LogMeIn Rescue alternative, there are more than 32 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare LogMeIn Rescue Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| LOGMEIN RESCUE | $108,25 | Per month / user | Yes |
| EMAIL SIGNATURE RESCUE | $48 | Per month / user | No |
| LOGMEIN PRO | $30 | Per month / user | Yes |
| SPLASHTOP REMOTE SUPPORT | $25 | Per month / user | Yes |
| ANYDESK | $9,9 | Per month / user | Yes |
| TEAMVIEWER | $ | Per month / user | Yes |
| VNC CONNECT | $ | Per month / user | Yes |
| BEYONDTRUST REMOTE SUPPORT | $2097 | Per month / user | Yes |
| RESCUEASSIST | $55 | Per month / user | Yes |
| ISL ONLINE | $145 | Per month / user | Yes |
Top 10 Alternatives & Competitors to LogMeIn Rescue
– TeamViewer
– Kaseya VSA
– ConnectWise Control
– Take Control
– UltraVNC
– Isl Light
– Surfly
– Logmein
– Logmein Rescue
– Gotoassist
Free Alternatives to LogMeIn Rescue
– VNC Connect
– ISL Online
– Zoho Assist
You can also take a look at other business apps, like our Ascentis review and our Droplr review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and DevOps to find out which one is right for your needs. Discover how these Remote Control Software compare to LogMeIn Rescue when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
