Messagebird
Messagebird : Reviews, Pricing, Features & AlternativesMessagebird is a SMS Marketing Software. Price : $50 (free trial available). Review Messagebird : Overview & Pricing
Messagebird Overview : Features, Pricing, Reviews & Alternatives
Messagebird is a SMS Marketing Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Messagebird is listed as a SMS Marketing Software and Mobile Marketing Software for companies and is used for VoIP, Application Development, IVR, Appointment Reminder, Help Desk …
Messagebird price starts from $ 50 per user and per month (free trial available).
MessageBird is an enterprise-grade cloud-based communications platform that provides SMS, voice, and chat API solutions for over 15,000 businesses.
Communication with customers located anywhere in the world is simplified
What is Messagebird ?
MessageBird is an omnichannel cloud communication software that helps businesses connect with their global customers through multiple channels like voice, WhatsApp, live chat, etc. The platform enables business owners to provide seamless customer support across different messaging channels. Additionally, users can also rely on the individual to create advanced communication processes that ensure higher customer engagement rates as well as faster interactions, without writing any code. MessageBird enables organizations to deliver programmatic communications at scale. They can buy and use phone numbers, verify users and manage contacts through REST API. Additionally, service providers can leverage the platform to access various communication channels that their customers like to use or are comfortable with. Detailed reports allow users to track the growth of their business and also make decisions in real time. They can identify the busiest channel, monitor ticket handling times, and measure performance related to SLAs.
Today, MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg and Shanghai. In October 2017, MessageBird announced a $60 million Series A funding round led by Accel, marking the largest Series A funding raised by a European software company or Y Combinator graduate to date. .
Zero friction, omnichannel communication. Customer service and automation software to talk to your customers on channels like Live Chat, WhatsApp, Voice and more
MessageBird is on a mission to modernize and simplify the complicated space of customer communication. MessageBird, the only leading cloud-based communications platform with its own telecommunications infrastructure, connects more than 15,000 businesses with their global customers through the world’s fastest and most reliable SMS, voice and chat APIs. With a network of over 900 direct or direct carrier connections, our in-house developed telecom stack optimizes delivery routes and enables users to send SMS messages to any country in the world. Our VoIP platform adheres to SIP standards and offers per second billing, full fault tolerance and flawless call quality. Our omnichannel chat API offers synchronous connections to Facebook Messenger, Wechat, Telegram, and Line. Our 2FA API includes integrations for OTP integrations like SecurEnvoy, Dell EMC, Safenet, etc. We offer integrations for Zapier, IFTTT, Smooch, Lightspeed (formerly SEOShop), and Magento. …
At MessageBird, we believe that communicating with a business should feel as natural as communicating with a friend. That’s why our SMS, Voice and Conversations APIs continue to revolutionize business-customer interactions.
MessageBird is on a mission to modernize and simplify the overly complicated space of customer communication. As the only leading cloud communications platform with its own telecommunications infrastructure, MessageBird connects more than 15,000 businesses with their global customers through the world’s fastest and most reliable SMS, voice and chat APIs. MessageBird ClientsUber, Lufthansa, Telegram, Huawei, Domino’s, FlixBus, ABN AMRO, TNW, Fokker, Adidas, SnappCar, Amber AlertMessageBird Video
MessageBird is on a mission to modernize and simplify the overly complicated space of customer communication. As the only leading cloud communications platform with its own telecommunications infrastructure, MessageBird connects more than 15,000 businesses with their global customers through the world’s fastest and most reliable SMS, voice and chat APIs. MessageBird ClientsUber, Lufthansa, Telegram, Huawei, Domino’s, FlixBus, ABN AMRO, TNW, Fokker, Adidas, SnappCar, Amber AlertMessageBird Video
Pros & Cons
When it comes to finding the right SMS Marketing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Messagebird, and as you may have guessed from the title, this review will tell you more about Messagebird’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Messagebird Pros : Key Benefits
– Send SMS to any country in the world.
– Anonymize calls between employees and customers to keep them private and avoid having to share contact information or identities.
– Send and receive rich media (including images, videos, audio, and locations) to and from customers’ mobile phones with MMS, RCS, and chat messages.
– Use RCS to enable suggested actions, which allow customers to perform a series of actions from conversation threads, such as adding events to your calendar and saving tickets to your wallet app.
– Calls can be recorded and call recordings are automatically converted into text transcripts. Callers can also leave voicemail messages.
– The MessageBird API can be integrated into any website, application, or software.
Messagebird Cons
– Con : Custom integrations can come at a price.
Messagebird Features
Here is the list of the main features of this computer software :
– 24/7 accessibility
– Sending – Receiving SMS – SMS Marketing
– Instant messaging – chat
– Audio management
– Image management – photos
– media management
– Video management
– Import – Export data
– Contact management
– Human Resource Management
– User Management
– User identification
– Customer management
– 2-Way Messaging
– API
– Access Controls/Permissions
– Activity Tracking
– Alerts/Notifications
– Appointment Scheduling
– Auto-Dialer
Main function & Pro Features
– 24/7 accessibility
– Sending – Receiving SMS – SMS Marketing
– Instant messaging – chat
– Audio management
– Image management – photos
– media management
– Video management
– Import – Export data
– Contact management
– Human Resource Management
– User Management
– User identification
– Customer management
– 2-Way Messaging
– API
– Access Controls/Permissions
– Activity Tracking
– Alerts/Notifications
– Appointment Scheduling
– Auto-Dialer
Messagebird Integrations
Messagebird integrates with more than 16 applications & plugins like Zapier, Magento and IFTTT (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Messagebird integrations
– IFTTT
– Magento
– Zapier
– Zendesk
Messagebird Pricing
The Messagebird pricing plan starts from $ 50 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Messagebird offers several pricing plans :
– General : $ 50,00 per user / per month
– Sms : –
– Voice : –
– Essentials (Whatsapp) : –
– Premium : –
General | Sms | Voice | Essentials (Whatsapp) | Premium |
$50,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : One time licence
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 50,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Messagebird is a cloud-based SMS Marketing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
messagebird is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, Italian, Portuguese, Dutch …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : (304)578-1304
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Messagebird ?
This software package is tailored to business needs : Public Administration, Craftsman, Non Profit …
This web-based application is recommended for trades : PR, IT, Marketing, Human Ressources …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Uber, facebook, DrDoctor, Deliveroo, WhatsApp, Uber, Lufthansa …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Messagebird Screenshots & Images : UI, dashboard …
Videos
Video #1
Messagebird Reviews
Here is our opinion on Messagebird : this is an excellent sms marketing software to know .
Messagebird User Reviews & Ratings
Online and customer reviews of Messagebird software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 40%
User rating Very Good : 14%
User rating Average : 2%
User rating Poor : 3%
User rating Terrible : 41%
Help your sales team: Sales reps can place orders, check inventory, view customer purchase history and invoice status.
Popularity on social networks : 36041 followers on LinkedIn
Your Customer Review on Messagebird
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Messagebird ? What is your likelihood to renew ?
FAQs
Why use a SMS Marketing Software ?
SMS marketing software contains a collection of tools and applications designed to help your business get started with SMS marketing and, most importantly, do it in a controlled and scalable way. SMS marketing software allows direct contact with a company’s customers and prospects by sending a text message to a mobile phone. SMS is particularly well suited to launch a commercial campaign / inform a large number of recipients.
According to various sources, most used business software are : Sendpulse (market share : 0,20%), MailUp (0,20%), Yesmail (0,10%)
Main functions are : Mass text messaging, Scheduled messaging, Personalization of messages, Shortcodes, Automated responses, Two-way messaging
Main characteristics are : SMS marketing, Telecom, SAAS software, SMS marketing, Stop management, Account management, Campaign templates, Issuer customization, Deferred sending, Mailing, Receipt receipts, Contact management, Duplicate management, SAAS software, Marketing Mobile, Platform, Chatbot, Mobile Ads, Richmedia, Btob, Content Management, Customer Behavior Tracking, SMS Sending, Custom Campaign Creation, Onboarding Program, Chatbots, SMS Marketing, Zapier, SMS Marketing, SMS Alert
SMS Marketing Software Average Price : from $ 0,06 to $ 340,00 with an average price of $ 112,72 . We have identified more than 87 competitors on the market.
Company details
Developed by MESSAGEBIRD, Inc. (@messagebird on Twitter)
HQ location : The Netherlands
Founded in 2011 by Robert Vis
Total revenue : $240000000
Fundings : Û 300_100_000
Industry : B2B SaaS company
Software Category : Marketing & Webmarketing Software > Mobile Marketing Software > SMS Marketing Software
Schema : SoftwareApplication > BusinessApplication
Tags : SMS marketing | sms api | sms from pc | sms gateway | sms messaging | telecom | two-factor authentication | voice call | voice chat | voice call …
Website : visit messagebird.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Messagebird is independent in order to highlight the strengths and weaknesses of this SMS Marketing Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Messagebird Alternatives
If you’re understanding the drawbacks and you’re looking for a Messagebird alternative, there are more than 76 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Messagebird Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
MESSAGEBIRD | $50 | Per month / user | No |
INFOBIP | $ | Per month / user | No |
ZENDESK TALK | $9 | Per month / user | No |
INTERCOM | $59 | Per month / user | No |
SINCH | $ | Per month / user | No |
SENDBIRD | $399 | Per month / user | Yes |
TWILIO FLEX | $1 | Per month / user | Yes |
CONTUS MIRRORFLY | $ | Per month / user | No |
RINGCAPTCHA | $ | Per month / user | Yes |
VOXIMPLANT | $100 | Per month / user | No |
Top 10 Alternatives & Competitors to Messagebird
– Twilio
– Bitrix24
– Kavkom
– Knowlarity
– VoiceShot
– Engati
– Apify
– Muvi Billing
– TradeSanta
– Outranking Platform
SaaS alternatives
Twilio : Twilio offers developers a powerful API for phone services to make and receive phone calls and send and receive text messages. Their product makes it easy for programmers to integrate various communication methods into their software and programs.
SendBird : SendBird is a fully managed messaging SDK, chat API, and chat framework for your mobile apps and websites. Embeddable Chat for iOS, Android, JavaScript, Unity, .NET.
Nexmo : Nexmo connects your apps directly with carriers around the world. Integrate SMS and voicemail using a simple API. Use Nexmo Verity to register users, verify transactions, and implement two-factor authentication.
Clickatell : It empowers business chat by helping you reach and engage customers through SMS, WhatsApp, and other social channels.
Plivo : Plivo provides basic APIs in the form of Plivo XML and HTTP APIs for building telephony applications, so developers can ditch learning telephony plumbing altogether.
You can also take a look at other business apps, like our Kahoot review and our Sender review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Marketing & Webmarketing Software and Mobile Marketing Software to find out which one is right for your needs. Discover how these SMS Marketing Software compare to Messagebird when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !