Mhelpdesk
Mhelpdesk : Reviews, Pricing, Features & Alternatives
$25.00
Mhelpdesk is a Field Service Management Software. Price : $25 (free trial available). Review Mhelpdesk : Overview & Pricing
Mhelpdesk Overview : Features, Pricing, Reviews & Alternatives
Mhelpdesk is a Field Service Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Mhelpdesk is listed as a Field Service Management Software and Employee Management Software for companies and is used for CRM, Workforce Management, Maintenance Management, Workflow Management, Help Desk …
Mhelpdesk price starts from $ 25 per user and per month (free trial available).
Increase your business growth by effectively managing your field service staff
mHelpDesk is a mobile field service management software.
Billing and job tracking functionality through your mobile device. Instant access to your customer information from any device. It includes tools for quoting, scheduling, job tracking, billing and invoicing, electronic payments, QuickBooks integration, and a growing list of other great features.
What is Mhelpdesk ?
mHelpDesk is a complete field service management software that helps companies speed up their repetitive, time-consuming and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, invoice generation, and invoice structuring greatly facilitate business processes. It also helps users to manage leads, create quotes and email them directly to clients. Plus, with an end-to-end task management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms, and billing systems in one place and keep them organized. Additionally, to improve customer engagement rates, mHelpDesk provides users with the right task and lead details in real time, allowing them to pull customer data where and when they need it. For billing and payments, the software allows field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow companies to have a real-time view of their technicians at work.
mHelpDesk is the #1 rated field service management software; Get organized and get more work done with scheduling, shipping, billing and more. free try
Mhelpdesk is the fastest, easiest and most reliable field service management software solution. It’s the only all-in-one app that gives you complete visibility into your work orders, technicians, scheduling, and billing. It’s simple as hello.
mHelpDesk is a field service solution that helps customers automate everything from first customer contact to payment. This includes customer management, quoting, shipping, billing, billing, and reporting.
mHelpDesk has several features to support a field service-focused business, including integration with QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception. As it is completely cloud-based, mHelpDesk can be accessed from any mobile device with internet access. This allows field technicians to access all the necessary information about a job directly from their mobile device. mHelpD… Being completely cloud-based, mHelpDesk can be accessed from any mobile device with internet access. This allows field technicians to access all the necessary information about a job directly from their mobile device. HELP…
mHelpDesk, a field service management software company, is dedicated to building a great product and providing superior customer service. Your company’s mission is to help eliminate inefficient billing, estimating and servicing, and improve repair tracking by offering field service and help desk management software that works. Founded in 2002, mHelpDesk has years of experience in its industry and works hard to maintain a high-quality product and excellent customer satisfaction rating.
mHelpDesk, a field service management software company, is dedicated to building a great product and providing superior customer service. Your company’s mission is to help eliminate inefficient billing, estimating and servicing, and improve repair tracking by offering field service and help desk management software that works. Founded in 2002, mHelpDesk has years of experience in its industry and works hard to maintain a high-quality product and excellent customer satisfaction rating.
Additionally, the platform provides real-time tracking of every job and customer at every stage of the field service lifecycle. Shorten billing cycles by managing invoices with mobile credit card payments and Quickbooks integration, reducing paper waste and increasing convenience with finger-signed electronic documentation. Additionally, the platform easily integrates with company websites for customer self-service, scheduling, and lead capture.
What is mHelpDesk? mHelpDesk is an end-to-end online field service management system commonly used by home repair, plumbing, electrical contractors, HVAC, and more. The solution is used to manage all business processes, from the first contact with the customer to the payment of invoices. It provides CRM tools to track and view the status of each lead and opportunity and thus manage them. mHelpDesk also aims to speed up repetitive and manual processes so users can focus on running their business. It is capable of automating business functions and tasks, including customer contact, communication, scheduling, billing, and other day-to-day activities. With this, workflows can be more easily managed and users can monitor every step of a job from start to finish.
Mhelpdesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Field Service Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Mhelpdesk, and as you may have guessed from the title, this review will tell you more about Mhelpdesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Mhelpdesk Pros : Key Benefits
– Get more jobs, stay more organized, and grow your business with our industry-leading field service software.
– Simple planning: tasks can be completed by the office manager who can use the corresponding tab on the main screen.
– mHelpDesk is perfect for HVAC, plumbers, electricians, pest control, computer repair, carpet cleaners, maid service, and many more.
– Job Tracking – With the job tracking feature, managers can quickly view all job statuses with live updates from field workers’ mobile devices, check customer location and receive instant notification when completed a job.
– mHelpDesk allows you to access your customer information from any computer or device. Our software is easy to use for estimates, scheduling, jobs, billing, and more.
– Billing and Invoicing – With Mhelpdesk’s billing and billing features, users can pre-populate invoices with customer details before the service team arrives at the customer’s location.
– Workforce Management – Managers know exactly where their field service teams are at all times, so they can efficiently manage them to meet the ever-changing demands and requirements of their customers.
– Location Awareness – Managers can locate all field technicians in real time and assign them the closest tasks based on their location on the geographic map.
Mhelpdesk Cons
– Con : Custom integrations can come at a price.
Mhelpdesk Features
Here is the list of the main features of this computer software :
– Reporting
– API
– Digital Signature
– Access Controls/Permissions
– Billing and Invoicing
– Accounting Integration
– Route Optimization
– Activity Dashboard
– Document Management
– Activity Management
– Real-time Job Tracking
– Activity Tracking
– Inventory Management
– Add & Edit Photos
– Offline Reporting
– Alerts / Escalation
– Job Scheduling
– Alerts/Notifications
– Analytics (Workforce)
– Appointment Scheduling
Main function & Pro Features
– Reporting
– API
– Digital Signature
– Access Controls/Permissions
– Billing and Invoicing
– Accounting Integration
– Route Optimization
– Activity Dashboard
– Document Management
– Activity Management
– Real-time Job Tracking
– Activity Tracking
– Inventory Management
– Add & Edit Photos
– Offline Reporting
– Alerts / Escalation
– Job Scheduling
– Alerts/Notifications
– Analytics (Workforce)
– Appointment Scheduling
Mhelpdesk Integrations
Mhelpdesk integrates with more than 16 applications & plugins like WordPress, Google Workspace and PayPal (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Mhelpdesk integrations
– PayPal
– Google Workspace
– WordPress
– Mailchimp
– Google Analytics
– Stripe
– Quickbooks Online
– Google Calendar
– Birdeye
– QuickBooks Online Advanced
– Twilio
– Close
– Authorize.Net
– Clear Spider
– Google Analytics
– Quickbooks
Mhelpdesk Pricing
The Mhelpdesk pricing plan starts from $ 25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Mhelpdesk offers several pricing plans :
– Mhelpdesk : $ 25,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Mhelpdesk | Start | Professional | Enterprise | Premium |
| $25,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 25,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Mhelpdesk is a cloud-based Field Service Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
mhelpdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 888-558-6275
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Mhelpdesk ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Quoting software, and Fastest Growing Field Service Management software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
Mhelpdesk Screenshots & Images : UI, dashboard …
Mhelpdesk Business Software Pricing
Mhelpdesk Features & Overview
Mhelpdesk Screenshot
Mhelpdesk Screenshot
Videos
Video #1
Video #2
Mhelpdesk Reviews
Here is our opinion on Mhelpdesk : this is an excellent field service management software to advise .
Mhelpdesk User Reviews & Ratings
Online and customer reviews of Mhelpdesk software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 3,8/5
Functionality : 3,9/5
Usefulness : 3,8/5
Ease of use : 3,8/5
User rating Excellent : 59%
User rating Very Good : 26%
User rating Average : 9%
User rating Poor : 2%
User rating Terrible : 8%
The main advantages of mHelpDesk are its built-in CRM features, strong automation capabilities, customer-centric design, mobile-readiness, and world-class customer support.
Popularity on social networks : 2485 followers on LinkedIn
Your Customer Review on Mhelpdesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Mhelpdesk ? What is your likelihood to renew ?
FAQs
Why use a Field Service Management Software ?
Field service management software performs the crucial functions associated with dispatching technicians to the field to resolve customer support issues that cannot be handled remotely.
According to various sources, most used business software are : Salesforce Field Service Lightning (market share : 5,40%), PestPac (2,60%), Mobile Reach (1,90%), ViryaNet (1,90%), Service Fusion (1,40%), FieldAware (0,80%), GeoOp (0,60%), Coresystems (0,60%), Astea (0,10%), SAP Field Service (0,10%), Servigistics (0,10%)
Main functions are : Management of work orders., Qualification of the customer., Route planning., Planning., Signature capture., Inventory control.
Main characteristics are : Interventions, Scheduling of recurring interventions, Configuring your business indicators, Planning under constraints, Mass actions on interventions, Team planning, Cloud, Spare parts, Inventory and stock, Mobility, Dispatch, Service contracts, Rights and guarantees, Field order management, Installed products, IoT Internet of Things, field service automation, field work, customer relationship manager, field sales force, field service, CRM, software field service software, field service management software, mobile field service software, field service automation software, field service management, field service management software
Field Service Management Software Average Price : from $ 25,00 to $ 69,00 with an average price of $ 47,67 . We have identified more than 231 competitors on the market.
Field Service Management Software Review
Company details
Developed by MHELPDESK, Inc. (@mHelpDesk on Twitter)
About Mhelpdesk: Mhelpdesk provides a proven system that tracks every service and work order from start to finish. Organize tasks, client notes, service details, and billing information neatly in a unified system. Everything is designed to help you provide the best possible service to your customers.
HQ location : Fairfax
Founded in 2002 by Vincent Wong
Total revenue : $6.8M
Fundings : $500.0K
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Field Service Management Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit mhelpdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Mhelpdesk is independent in order to highlight the strengths and weaknesses of this Field Service Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Mhelpdesk Alternatives
If you’re understanding the drawbacks and you’re looking for a Mhelpdesk alternative, there are more than 28 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Mhelpdesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| MHELPDESK | $ | Per month / user | Yes |
| JOBBER | $29 | Per month / user | Yes |
| QUICKBOOKS | $15 | Per month / user | Yes |
| HOUSECALL PRO | $49 | Per month / user | Yes |
| SERVICETITAN | $ | Per month / user | No |
| FIELDPULSE | $65 | Per month / user | Yes |
| SERVICEM8 | $9 | Per month / user | Yes |
| FIELDAWARE | $ | Per month / user | No |
| BUSYBUSY | $9,99 | Per month / user | No |
| FIELD NATION | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to Mhelpdesk
– Jobber
– ServiceTitan
– Housecall Pro
– Verizon Connect
– RazorSync
– Odoo Field Service
– Housecall Pro
– PlanGrid
– Jobber
– Repsly
Free Alternatives to Mhelpdesk
– busybusy
– Fergus
– Lystloc
You can also take a look at other business apps, like our Hippo CMMS review and our Bynder review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Field Service Management Software compare to Mhelpdesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
