nGUVU
nGUVU : Reviews, Pricing, Features & Alternatives
nGUVU is a Workforce Optimization Software. Review nGUVU : Overview & Pricing
nGUVU Overview : Features, Pricing, Reviews & Alternatives
nGUVU is a Workforce Optimization Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
nGUVU is listed as a Workforce Optimization Software and Employee Management Software for companies and is used for Contact Center Management, Call Center Management, Workforce Management, Employee Monitoring …
nGUVU prices are available on demand .
Nguvu offers an employee gamification and engagement platform for contact centers (game mechanics, recognition, social media functionality, engagement tracking, etc.).
What is nGUVU ?
nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social networking concepts, nGAGEMENT influences agent behaviors by harnessing people’s natural desire for competition, collaboration, achievement, status, and recognition to create intrinsic motivation and enhance engagement. of the employees. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to complete tasks that are core to their responsibilities.
nGUVU is cloud-based software that uses machine learning and analytics to deliver workforce optimization and employee engagement solutions.
nGUVU Review : Pros & Cons
Pros & Cons
When it comes to finding the right Workforce Optimization tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is nGUVU, and as you may have guessed from the title, this review will tell you more about nGUVU’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
nGUVU Pros : Key Benefits
– Measuring and improving employee engagement for call centers
– Gamification for call centers
– KPIs and performance tracking
– Performance analysis aligned with employee engagement
– Contests, challenges, automation linked to personalized employee goals.
– Automation of training and questionnaires.
– Unique employee engagement measurement system – nGAGEMENT Points
– Work quality monitoring for teams and individual agents
– Admin Console: Automation, performance tracking, quality measurement, and more.
– A treasure trove of features that enables managers to better engage and motivate call center agents
nGUVU Cons
– Con : Custom integrations can come at a price.
nGUVU Features
Here is the list of the main features of this computer software :
– Data visualization
– 24/7 accessibility
– Audio management
– Image management – photos
– media management
– Video management
– Import – Export data
– Gamification
– Data Export
– Multi-User
– Data Import
– Notifications
– Dashboard
– Data Visualization
– External Integrations
– Sales Motivator
– Rewards system
– Ability to set individual goals
– Employee engagement management system
– Integration with Genesys
Main function & Pro Features
– Cloud Services
nGUVU Integrations
nGUVU may integrates with 1 applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
nGUVU Pricing
The nGUVU pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
nGUVU offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
nGUVU is a cloud-based Workforce Optimization platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
nguvu is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use nGUVU ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Tootelo, Carecentrix, Siho, Dte Energy, Lasik Md, Intact …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
nGUVU Screenshots & Images : UI, dashboard …
nGUVU Business Software Pricing
nGUVU Features & Overview
nGUVU Screenshot
Videos
This video is no longer available
nGUVU Reviews
Here is our opinion on nGUVU : this is a decent workforce optimization software to experiment .
nGUVU User Reviews & Ratings
Online and customer reviews of nGUVU software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 500 followers on Twitter
Your Customer Review on nGUVU
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend nGUVU ? What is your likelihood to renew ?
FAQs
Why use a Workforce Optimization Software ?
Workforce optimization software improves the on-site interventions of teams in the field with collaborative tools, accessible remotely. This allows visibility on operations, to distribute tasks between teams, to optimize schedules.
According to various sources, most used business software are : WorkFusion (market share : 6,50%), Call Box (2,50%)
Main functions are : Historical, CRM, Business management, Rewards system, Ability to set individual goals, Employee Engagement Management System
Main characteristics are : call center workforce management software, call center workforce management, wfm, Rewards system, Integration with Genesys
We have identified more than 25 competitors on the market.
Workforce Optimization Software Review
Company details
Developed by NGUVU, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Workforce Optimization Software
Schema : SoftwareApplication > BusinessApplication
Tags : Rewards system | Integration with Genesys …
Website : visit nguvu.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on nGUVU is independent in order to highlight the strengths and weaknesses of this Workforce Optimization Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
nGUVU Alternatives
If you’re understanding the drawbacks and you’re looking for a nGUVU alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to nGUVU
– XSplit
– Arcade
– OneUp Sales
– Tada
– StriveCloud App Gamification
– Bravon
– Zuus Workforce
– Amdocs Customer management
– WorkFusion
– Scorebuddy
You can also take a look at other business apps, like our Nitro Cloud review and our Nolam Embedded Systems review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Workforce Optimization Software compare to nGUVU when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
