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Nice.Chat

Nice.Chat : Reviews, Pricing, Features & Alternatives
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Nice.Chat is a Live Chat Software. Price : $17 (free trial available). Review Nice.Chat : Overview & Pricing

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Nice.Chat Overview : Features, Pricing, Reviews & Alternatives

Nice.Chat is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Nice.Chat is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat, Lead Generation …

Nice.Chat price starts from $ 17 per user and per month (free trial available).

Ecommerce-oriented online chat solution with extensive chat features, visitor tracking, analytics, team management, and more.

Ecommerce Oriented Online Live Chat Solution for Websites

What is Nice.Chat ?

Nice Chat is an eCommerce-oriented online chat solution with features like chat, visitor tracking, analytics, team management, and third-party integrations. Aimed exclusively at eCommerce solutions, Nice Chat is a fully integrated marketing tool for online stores, allowing you to track traffic channels and their effectiveness.

Nice Chat collects all relevant data from store visitors in real time. Sales team members only need to monitor customer behavior on the site, analyze traffic sources and browser data in order to select the appropriate options to ensure successful transactions.

We’ve always been obsessed with sales and that’s why we created Nice Chat, the first real eCommerce online messaging platform that helps you use your sales staff’s time efficiently and automate your business processes. All online retail businesses view excellent customer service as a primary goal and mission. So, with our product, we provide the best experience to your customers and therefore higher profits for your business. Go to more successful deals!

Nice.Chat Review

Nice.Chat Review : Pros & Cons

Pros & Cons

When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Nice.Chat, and as you may have guessed from the title, this review will tell you more about Nice.Chat’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Nice.Chat Pros : Key Benefits

– Nice.Chat saves customers and agents time when buying with the 3-step chat option:

– chat sales

– Engage them in a conversation.

– Qualify customers with forms

– Precisely target with UTM tags to see how customers got to the store.

– Submit a product.

– Tracking sources with UTM tags

– Qualify customers with custom forms.

– Possibility to send files.

– Pay per chat.

Nice.Chat Cons

– Con : Custom integrations can come at a price.
 

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Nice.Chat Features

Here is the list of the main features of this computer software :

– API
– Activity Tracking
– Auto-Responders
– Canned Responses
– Chat/Messaging
– Customizable Branding
– File Sharing
– File Transfer
– Geotargeting
– Live Chat
– Offline Form
– Proactive Chat
– Real Time Notifications
– Real-time Consumer-facing Chat
– Reporting & Statistics
– Reporting/Analytics
– Tagging
– Third Party Integrations
– Transfers/Routing
– Website Visitor Tracking

Main function & Pro Features

– API
– Activity Tracking
– Auto-Responders
– Canned Responses
– Chat/Messaging
– Customizable Branding
– File Sharing
– File Transfer
– Geotargeting
– Live Chat
– Offline Form
– Proactive Chat
– Real Time Notifications
– Real-time Consumer-facing Chat
– Reporting & Statistics
– Reporting/Analytics
– Tagging
– Third Party Integrations
– Transfers/Routing
– Website Visitor Tracking

Nice.Chat Integrations

Nice.Chat integrates with more than 3 applications & plugins like PrestaShop, WordPress and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Nice.Chat integrations

– Slack
– WordPress
– PrestaShop

Nice.Chat Pricing

The Nice.Chat pricing plan starts from $ 17 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Nice.Chat offers several pricing plans :

– Free Plan : $ 0,00 per user / per month
– Business Plan : $ 17,00 per user / per month
– Company : $ 50,00 per user / per month
– Enterprise : –
– Premium : –

Free Plan Business Plan Company Enterprise Premium
$0,00 $17,00 $50,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 17,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Nice.Chat is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

nice-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Russian, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, Webinars …

Industry & Customers

Who use Nice.Chat ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : Marketing …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)

Nice.Chat Screenshots & Images : UI, dashboard …

Nice.Chat Review

Nice.Chat Business Software Pricing

Nice.Chat Features

Nice.Chat Features & Overview

Nice.Chat Screenshot

Nice.Chat Screenshot

Videos

Video #1

YouTube video

   

Nice.Chat Reviews

Here is our opinion on Nice.Chat : this is a great live chat software to advise .

Nice.Chat User Reviews & Ratings

Online and customer reviews of Nice.Chat software are quite plentiful and overall very positive :

Overall rating : 5/5

Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5

User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 40 followers on Twitter

Your Customer Review on Nice.Chat

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Nice.Chat ? What is your likelihood to renew ?
 

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FAQs

Why use a Live Chat Software ?

Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.

According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)

Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support

Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms

Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.

Live Chat Software Review

Live Chat Software Review

Company details

Developed by NICE CHAT, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit nice.chat

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Nice.Chat is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Nice.Chat Alternatives

If you’re understanding the drawbacks and you’re looking for a Nice.Chat alternative, there are more than 56 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Nice.Chat

– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zendesk
– ProProfs Chat
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp

You can also take a look at other business apps, like our FleetMEX review and our Office24by7 review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Nice.Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Live Chat Software

 

10Expert Score
Nice.Chat Review
Nice.Chat is a great live chat SaaS software to advise for your company or business.
Ease of use
10
Functionnality
9.8
Integrations
9.8
Customer support
9.8
Value for money
9.8
PROS
  • Nice.Chat saves customers and agents time when buying with the 3-step chat option:
CONS
  • Custom integrations can come at a price
Nice.Chat
Nice.Chat

$17.00

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