Okdesk
Okdesk : Reviews, Pricing, Features & Alternatives
$19.00
Okdesk is a CMMS Software. Price : $19 (free trial available). Review Okdesk : Overview & Pricing
Okdesk Overview : Features, Pricing, Reviews & Alternatives
Okdesk is a CMMS Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Okdesk is listed as a CMMS Software and Operations Management Tools for companies and is used for CMMS, Help Desk, HVAC, Customer Service …
Okdesk price starts from $ 19 per user and per month (free trial available).
Leading CMMS cloud solution for service automation, field service and asset management. Mobile applications (iOS and Android) for technicians and customers. Based on the experience of more than 10,000 active users worldwide.
What is Okdesk ?
Okdesk is a powerful SaaS cloud helpdesk focused on maintenance, after-sales service, and field services. Today, more than 700 B2B companies in North and South America, Europe, Asia, Russia, and the CIS use it to automate shipping, service contract management, and equipment maintenance.
Okdesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right CMMS tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Okdesk, and as you may have guessed from the title, this review will tell you more about Okdesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Okdesk Pros : Key Benefits
– Planning of service requests (tickets) and monitoring in real time:
– Set up automatic email verification
– Multichannel ticket logging (phone call, customer portal, web form, email processing, mobile apps, Telegram chatbot, etc.)
– Ticket Email Conversation
– Maintenance checklists (possibility to attach photos)
– Customize ticket statuses, priorities and notifications
– company cards
– Automatically assign tickets to responsible agents
– Ticket routing and user rights customization
– Replicate similar tickets
Okdesk Cons
– Con : Custom integrations can come at a price.
Okdesk Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Asset Lifecycle Management
– Asset Tracking
– Automated Routing
– Automated Scheduling
– Barcode / Ticket Scanning
– Barcoding/RFID
– Billing & Invoicing
– CRM
– Calendar Management
– Chat/Messaging
– Client Portal
– Contact Database
– Customer Database
– Customer History
Main function & Pro Features
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export
– Dispatch Management
– Document Management
– Document Storage
– Drag & Drop
– GPS
– Electronic Signature
– Geographic Maps
– Email Management
– Help Desk Management
– Email Templates
– Historical Reporting
– Equipment Maintenance
– IT Asset Management
– Equipment Tracking
Okdesk Integrations
Okdesk integrates with more than 10 applications & plugins like TeamViewer, Trello and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Okdesk integrations
– Slack
– Trello
– TeamViewer
– Telegram
– Microsoft Power BI
– Bitrix24
– amoCRM
– Asterisk
– Wialon
– Navixy
Okdesk Pricing
The Okdesk pricing plan starts from $ 19 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Okdesk offers several pricing plans :
– Free Trial : $ 19,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $19,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : No information
Starting price : $ 19,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Okdesk is a cloud-based CMMS platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
okdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, French, Russian, French, Romanian, Russian, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base …
Hotline : Yes
Training options : Documentation, Videos, Webinars …
Industry & Customers
Who use Okdesk ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Okdesk Screenshots & Images : UI, dashboard …
Okdesk Business Software Pricing
Okdesk Features & Overview
Okdesk Screenshot
Videos
This video is no longer available
Okdesk Reviews
Here is our opinion on Okdesk : this is a great cmms software to know .
Okdesk User Reviews & Ratings
Online and customer reviews of Okdesk software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Okdesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Okdesk ? What is your likelihood to renew ?
FAQs
Why use a CMMS Software ?
Computer-aided maintenance management (CMMS) software helps organizations track the maintenance of their assets and the costs associated with work, with the ultimate goal of extending the life of an asset at minimal cost. This could include maintaining assets at a single facility or a range of facilities, or maintaining a group of equipment such as a fleet of vehicles or other types of machinery. Computer-assisted maintenance management software (CMMS) assists maintenance departments in their missions: management of a fleet of machines, preventive interventions.
Main functions are : Asset Tracking, Inventory tracking and purchases, Preventive maintenance, Predictive maintenance and condition monitoring, Service request, Management of strategic maintenance assets
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
CMMS Software Average Price : from $ 30,00 to $ 39,00 with an average price of $ 34,00 .
CMMS Software Review
Company details
Developed by OKDESK, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Operations Management Software > Operations Management Tools > CMMS Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit okdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Okdesk is independent in order to highlight the strengths and weaknesses of this CMMS Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Okdesk Alternatives
If you’re understanding the drawbacks and you’re looking for a Okdesk alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Okdesk
– Zendesk
– simPRO
– BlueFolder
– BigChange
– UpKeep
You can also take a look at other business apps, like our Repair-CRM review and our Silvertool CRM review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software and Operations Management Tools to find out which one is right for your needs. Discover how these CMMS Software compare to Okdesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
