Olark
Olark : Reviews, Pricing, Features & AlternativesOlark is a Chatbots Software. Price : $44 (free trial available). Review Olark : Overview & Pricing
Olark Overview : Features, Pricing, Reviews & Alternatives
Olark is a Chatbots Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Olark is listed as a Chatbots Software and DevOps for companies and is used for Live Chat, Customer Engagement, Customer Service, Support & Helpdesk, Live Chat …
Olark price starts from $ 44 per user and per month (free trial available).
Olark is a browser-based live chat console that allows its users to track leads, generate sales, and provide world-class support.
The ideal chat software for your brand
Live chat with your customers for sales and support
What is Olark ?
Olark is live chat software developed to connect users with the right customers with automated messages and live chats. It is an easy to use software that allows the user to live chat with customers to provide a more user-friendly experience. With Olark, users benefit from features like automated messaging, detailed visitor insights, custom pre-chat surveys, and detailed reporting with precision. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and track your lead gen updates. Additionally, it provides features for agent scheduling, co-browsing, and persistent chat with your customers. By using Olark, users get software that can be integrated with other software such as HubSpot, HelpScout, Groove, Salesforce, Zendesk, and more. Additionally, it allows you to manage knowledge databases, online forms, and visitor targeting. You can also manage direct access messages and forwards using Olark. The platform offers a free trial version to test and test its features before making the actual purchase, as well as a variety of premium plans to choose from.
You already know Olark’s live chat. It’s that little tab in the bottom corner of a website that says Click here to chat.
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is so simple and so feature-rich for customization, reporting, and engagement.
With Olark, it’s easy to add live chat to your website, offer instant support to your users, and get valuable feedback from them on your site.
Olark is an easy-to-use live chat and messaging software that allows businesses to talk to customers on their website. Olark can help you track leads, drive sales, increase conversions, and provide great customer service.
Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Make your business human by using live chat software for sales, marketing, and customer support on your website. Start talking to your customers today!
Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information such as login name, geographic location, purchase history, and cart content help you personalize every interaction and strengthen customer relationships.
Pros & Cons
When it comes to finding the right Chatbots tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Olark, and as you may have guessed from the title, this review will tell you more about Olark’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Olark Pros : Key Benefits
– Your customers already want to chat with you. Are you going to answer?
– Simple installation – just copy and paste a snippet of HTML code.
– See what they are doing. Look who they are.
– Visitor Information: Know who and what is happening on your website.
– ways to make your customers happier with Olark:
– Chat in minutes. Copy. Dough. To converse.
– Transcripts: every conversation recorded for your review.
– Olark reveals who is on your website and exactly what they are doing. Even see what’s in your basket.
– Brand Olark your way with flexible customization.
– Chat Ratings – Get instant customer feedback.
Olark Cons
– Con : Custom integrations can come at a price.
Olark Features
Here is the list of the main features of this computer software :
– Procurement management
– Management of suppliers
– Reporting – Reports
– Detailed statistics
– Dashboards
– Tracking – Tracking
– 24/7 accessibility
– Forms management
– Questionnaire management
– Proactive discussion
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Management of a website
– Visit statistics
– Visitor statistics
– Import – Export data
– Contact management
Main function & Pro Features
– Procurement management
– Management of suppliers
– Reporting – Reports
– Detailed statistics
– Dashboards
– Tracking – Tracking
– 24/7 accessibility
– Forms management
– Questionnaire management
– Proactive discussion
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Management of a website
– Visit statistics
– Visitor statistics
– Import – Export data
– Contact management
Olark Integrations
Olark integrates with more than 59 applications & plugins like Proposify, Pipeliner CRM and Help Scout (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Olark integrations
– WordPress
– Mailchimp
– Salesforce Sales Cloud
– Google Analytics
– HubSpot Marketing Hub
– Shopify
– HubSpot CRM
– Zapier
– Squarespace
– Freshdesk
– Zendesk
– ActiveCampaign
– Talkdesk
– Qwilr
– Adobe Commerce
– Instapage
– Klaviyo
– Pixpa
– Unbounce
– Pardot
Olark Pricing
The Olark pricing plan starts from $ 44 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Olark offers several pricing plans :
– Olark Live Chat : $ 44,00 per user / per month
– Olark Live Chat Pro : –
– Olark Live Chat : –
– Enterprise : –
– Premium : –
Olark Live Chat | Olark Live Chat Pro | Olark Live Chat | Enterprise | Premium |
$44,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 44,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Olark is a cloud-based Chatbots platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
olark is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : (941)588-8834
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Olark ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Software, Retail business …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Soothe Inc, Alertus Technologies, Foh, Eminence Organic Skin Care, Invisible Children Inc, Coinbase, Groupondotcom …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, SME …)
Olark Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Olark Reviews
Here is our opinion on Olark : this is an excellent chatbots software to trust .
Olark User Reviews & Ratings
Online and customer reviews of Olark software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,2/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 63%
User rating Very Good : 32%
User rating Average : 6%
User rating Poor : 2%
User rating Terrible : 1%
Manage Customer Relationships If you want to keep track of customers and build a relationship over time, there’s no better way than Olark Live Chat + a CRM. Customize your design Olark
Popularity on social networks : 6695 followers on Twitter
Your Customer Review on Olark
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Olark ? What is your likelihood to renew ?
FAQs
Why use a Chatbots Software ?
A chatbot (Conversational Agent) is a computer program with a conversational interface that allows it to hold conversations with human users via text-based methods. Typically, these programs can be set as widgets on websites, messaging platforms, social media sites, and mobile apps. Chatbots are intelligent conversational agents that communicate with customers and online users autonomously. The dialogue between the chatbot and the user makes it possible to accompany him in the choice of a service or product, but also in the different stages of customer support (SAV). The chatbot is equipped with an artificial intelligence allowing it to provide precise answers to simple questions. It can manage several scenarios depending on the requests (purchase guide, pre-sales question, after-sales support.) It can take the form of a widget, a pop-up window, a dedicated interface. This live chat can also be transformed into messaging in the event of a problem: the Internet user can send an email to the support service.
According to various sources, most used business software are : Dialogflow (market share : 56,70%), Amazon Lex (17,80%), IBM Watson (16,20%), IBM Watson Assistant (8,50%), Chatfuel (5,40%), Azure Bot Service (5,20%), Intercom (4,70%), Olark (3,80%), HappyFox Chat (0,20%), Freshchat (0,10%), OnlineChatCenters (0,10%), Zendesk Chat (0,10%)
Main functions are : Chatbot generator, Models, Coaching, chat widget, The integration, Analytic
Main characteristics are : Surveys surveys, Toolbox, Design, Form, Questionnaire, MarTech, Chatbots, CMS, ticketing, workflow, helpdesk, ticket, incident, everything but JIRA, gas plant shutdown, we love google, keyword, keyword, df9e864dd35af38809ed, Creator, User Test, chatbot, IA, Creating your chatbots, Vocal and Callbots, Multilingual Backoffice, CRM, KPI and Data, Actions and transactions with the Chatbot, Conversational – NLP and IA
Chatbots Software Average Price : from $ 0,03 to $ 500,00 with an average price of $ 134,15 . We have identified more than 132 competitors on the market.
Company details
Developed by OLARK, Inc. (@olark on Twitter)
About Olark: Olark brings hassle-free live chat to your website to track leads, drive sales, and provide world-class support. Engage visitors on your website as they navigate using their mobile device or instant messaging while viewing real-time, contextually relevant customer information See visitor location, geographic location, and even shopping cart balances and contents with our product Cart Saver. We help you create happiness and make customers love you.
HQ location : France
Founded in 2007 by Ben Congleton
Total revenue : $14400000
Industry : B2B SaaS company
Software Category : Development Tools > DevOps > Chatbots Software
Schema : SoftwareApplication > DeveloperApplication
Tags : Messaging Chat | FrenchTech SAAS software | live help | live support | online chat | real time chat | help on the site | traffic monitoring | customers on the chat | Customer Support …
Website : visit olark.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Olark is independent in order to highlight the strengths and weaknesses of this Chatbots Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Olark Alternatives
If you’re understanding the drawbacks and you’re looking for a Olark alternative, there are more than 77 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Olark Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
OLARK | $ | Per month / user | Yes |
INTERCOM | $59 | Per month / user | No |
ZENDESK TALK | $9 | Per month / user | No |
TAWK.TO | $ | Per month / user | No |
LIVECHAT | $16 | Per month / user | Yes |
JIVOCHAT | $13 | Per month / user | Yes |
CRISP | $25 | Per month / user | Yes |
SMARTSUPP | $10 | Per month / user | No |
FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Olark
– Zendesk
– Intercom
– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
Free Alternatives to Olark
– tawk.to
– JivoChat
– Crisp
SaaS alternatives
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
Freshchat : Freshchat is a modern messaging software designed for teams who want to have successful conversations with customers – marketing, sales or support.
You can also take a look at other business apps, like our LogicMonitor review and our Bloomfire review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and DevOps to find out which one is right for your needs. Discover how these Chatbots Software compare to Olark when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
- Your customers already want to chat with you
- Custom integrations can come at a price