Pure Chat
Pure Chat : Reviews, Pricing, Features & Alternatives
$79.00
Pure Chat is a Visitors Analytics Software. Price : $79 (free trial available). Review Pure Chat : Overview & Pricing
Pure Chat Overview : Features, Pricing, Reviews & Alternatives
Pure Chat is a Visitors Analytics Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Pure Chat is listed as a Visitors Analytics Software and Web Analytics Software for companies and is used for Live Chat, Lead Management, Support & Helpdesk, Sales Management, Live Chat …
Pure Chat price starts from $ 79 per user and per month (free trial available).
Our live chat and website visitor tracking tool helps small teams see in real time who is on their website and chat with the best prospects.
Never leave your visitors’ questions unanswered
Pure Chat is an easy to use live chat solution that can be added to your site in less than 3 minutes.
What is Pure Chat ?
Pure Chat is scalable live chat software that can grow as your business grows. Pure Chat editor allows you to customize your chat widget however you want. The software saves your entire chat history, which helps your agents track a particular visitor or customer. Create standardized answers so your agents don’t have to type the same answers over and over again. With Pure Chat you can have unlimited operators and unlimited chats. Its features include visitor information and location details, file transfer, chat alerts, pre-chat information form and much more.
Small teams can use Pure Chat to see who’s on your website in real time and start a live conversation with the most qualified leads. Instead of spending hours on the phone, Pure Chat helps businesses reach multiple prospects and customers at once! Team members can chat with new website visitors on their desktop or on the go with our mobile apps. Unlike tools designed for large teams, Pure Chat is simple and intuitive for small businesses. Get started today for free!
Delight your customers with immediate and friendly help as they navigate your website with Pure Chat. Pure Chat enables small businesses to chat live and online, online and on the go!
Pure Chat has everything small businesses need to deliver instant responses on their websites and convert more leads.
Pure Chat is a live chat tool with a free version for limited use or paid versions with unlimited chat, offered by the company of the same name in Scottsdale, Arizona.
Pure chat offers two affordable and feature-rich live chat plans: Near real-time import as data becomes available in your Amazon seller account.
Seamless integration with Amazon seller accounts and QuickBooks Online .
Automatically import orders, refunds, returns, FBA refunds, and settlements.
Get started quickly with our setup wizard.
Simple pricing: Pay as you go with no contracts or commitments. Automatically sync your Amazon data with QuickBooks Online in real time.
Start with 100 FREE orders every month, no credit card required.
Pure chat offers two affordable and feature-rich live chat plans: Near real-time import as data becomes available in your Amazon seller account.
Seamless integration with Amazon seller accounts and QuickBooks Online .
Automatically import orders, refunds, returns, FBA refunds, and settlements.
Get started quickly with our setup wizard.
Simple pricing: Pay as you go with no contracts or commitments. Automatically sync your Amazon data with QuickBooks Online in real time.
Start with 100 FREE orders every month, no credit card required.
Pure Chat is a live chat platform designed to enable small and medium businesses to add live chat functionality to their websites. It integrates with various website management platforms including Wordpress, Squarespace, Shopify, and Joomla.
Pure Chat was born with a simple premise: help entrepreneurs and small teams have better conversations with prospects and customers. Since its launch in 2012, small businesses have generated more than three million chats on the Pure Chat platform. In January 2015, Pure Chat won a $250,000 prize in the Arizona Innovation Challenge. In April 2015, Pure Chat raised $1.5 million in funding to help fuel growth and have since reached $1 million in annual recurring revenue!
Pure Chat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Visitors Analytics tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Pure Chat, and as you may have guessed from the title, this review will tell you more about Pure Chat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Pure Chat Pros : Key Benefits
– Engage directly with prospects and answer questions or concerns through live chat.
– Live chat for your website
– Identify promising leads using Pure Chat visitor analytics.
– Fully customizable widget easy to configure.
– Website visitors can also interact with users via email, phone, Twitter and Google Maps.
– Automate your sales workflow with integrations with Zapier, HubSpot, Google Analytics, and more.
– Chat transcripts to pick up conversations where you left off.
– Bookmark transcripts and conversations for easy retrieval.
– Monitor operator performance with scoring statistics.
– Chat wherever you are with Pure Chat mobile apps.
Pure Chat Cons
– Con : Not always the cheapest option : Visitors Analytics Software average cost is $ 53,53 .
– Con : Custom integrations can come at a price.
Pure Chat Features
Here is the list of the main features of this computer software :
– Business management
– Visitor Targeting
– API
– Persistent Chat
– CRM
– Agent Scheduling
– Canned Responses
– Call Me Option
– Chat/Messaging
– Offline Form
– Customizable Branding
– Shortcut Messages
– File Sharing
– Knowledge Database
– Interaction Tracking
– Co-Browsing
– Mobile Access
– Offline Form
– Proactive Chat
– Real Time Analytics
Main function & Pro Features
– Business management
– Visitor Targeting
– API
– Persistent Chat
– CRM
– Agent Scheduling
– Canned Responses
– Call Me Option
– Chat/Messaging
– Offline Form
– Customizable Branding
– Shortcut Messages
– File Sharing
– Knowledge Database
– Interaction Tracking
– Co-Browsing
– Mobile Access
– Offline Form
– Proactive Chat
– Real Time Analytics
Pure Chat Integrations
Pure Chat integrates with more than 25 applications & plugins like Zapier, Joomla and Shopify (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Pure Chat integrations
– WordPress
– Google Analytics 360
– HubSpot Marketing Hub
– Shopify
– HubSpot CRM
– Zapier
– Squarespace
– Carsforsale.com
– Weebly
– Keap
– SuperSaaS
– Better Proposals
– Nutshell
– Insightly
– PageCloud
– BenchmarkONE
– HubSpot Service Hub
– Mobile Text Alerts
– SITE123
– Axosoft
Pure Chat Pricing
The Pure Chat pricing plan starts from $ 79 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Pure Chat offers several pricing plans :
– Growth : $ 0,00 per user / per month
– Pro : $ 79,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Growth | Pro | Professional | Enterprise | Premium |
| $0,00 | $79,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pure Chat Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 79,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Pure Chat is a cloud-based Visitors Analytics platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
pure-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Online Support …
Hotline : Yes
Training options : Documentation, Videos …
Industry & Customers
Who use Pure Chat ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom, …
This web-based application is recommended for trades : PR, IT, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Coalition Technologies, The Capital Good Fund, National Merchants Association, Omnivex Corporation, Selling Simplified Inc …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Live Chat software, and Highly Rated Live Chat software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Pure Chat Screenshots & Images : UI, dashboard …
Pure Chat Business Software Pricing
Pure Chat Features & Overview
Pure Chat Screenshot
Pure Chat Screenshot
Videos
Video #1
Video #2
Pure Chat Reviews
Here is our opinion on Pure Chat : this is an excellent visitors analytics software to advise .
Pure Chat User Reviews & Ratings
Online and customer reviews of Pure Chat software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,4/5
Functionality : 4,3/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 62%
User rating Very Good : 37%
User rating Average : 6%
User rating Poor : 0%
User rating Terrible : 1%
The main benefits of Pure Chat are its availability to be used anywhere and anytime, provided visitor details, chat history, robust reporting capabilities, customization, and the designation of privileges and tasks for visitors.
Popularity on social networks : 419 followers on LinkedIn
Your Customer Review on Pure Chat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Pure Chat ? What is your likelihood to renew ?
FAQs
Why use a Visitors Analytics Software ?
Visitor analytics software monitors the actions of every visitor to a physical site through data sources such as guest Wi-Fi, people counters, or cameras to track the location of individuals. This allows physical sites to better understand the interactions, experiences and motivations of their individual visitors.
According to various sources, most used business software are : IBM Tealeaf (market share : 32,50%), Tawk.to (15,70%), Gubagoo (14,10%), Pure Chat (3,50%), VisitorTrack (0,40%), WhosOn (0,20%), SiteWit (0,10%), pMetrics (0,10%), LeadLander (0,10%), Altocloud (0,10%), Live2Support (0,10%), SkyGlue (0,10%)
Main functions are : Connect to multiple data sources, Holistic view of visitor behavior, Reports, dashboards and visualizations, Trigger: Proactive Chat, Analytics and reports, multi-channel
Main characteristics are : Trigger: Proactive Chat, Analytics & Reporting, Multichannel, Customer Service, Customer Support, Live Chat, Live Help, Live Support, Visitor Tracking, Visitor Tracking, Widget, Chat Customers, Customer Help, Social Media and communications
Visitors Analytics Software Average Price : from $ 11,20 to $ 110,00 with an average price of $ 53,53 . We have identified more than 39 competitors on the market.
Visitors Analytics Software Review
Company details
Developed by PURECHAT, Inc. (@PureStorage on Twitter)
About Pure Chat: Website Chat, Simplified.
HQ location : France
Founded in 2011 by Adam Rosham
Total revenue : $1260000
Industry : B2B SaaS company
Software Category : SEO Software > Web Analytics Software > Visitors Analytics Software
Schema : SoftwareApplication > BusinessApplication
Tags : FrenchTech SAAS software | customer service | customer support | live chat | live help | live support | visitor tracking | visitor tracking | widget | chat customers …
Website : visit purechat.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Pure Chat is independent in order to highlight the strengths and weaknesses of this Visitors Analytics Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Pure Chat Alternatives
If you’re understanding the drawbacks and you’re looking for a Pure Chat alternative, there are more than 28 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Pure Chat Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| PURE CHAT | $39 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| ZENDESK CHAT | $19 | Per month / user | No |
| TIDIO CHAT | $12,5 | Per month / user | No |
| LIVECHAT | $16 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Pure Chat
– Tidio
– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zendesk
– Medallia
– SurveySparrow
– ReviewTrackers
– Uservoice
– Survicate
Free Alternatives to Pure Chat
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our TunnelBear review and our Projectmanager.com review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular SEO Software and Web Analytics Software to find out which one is right for your needs. Discover how these Visitors Analytics Software compare to Pure Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
