reamaze
reamaze : Reviews, Pricing, Features & Alternatives
$29.00
reamaze is a Live Chat Software. Price : $29 (free trial available). Review reamaze : Overview & Pricing
reamaze Overview : Features, Pricing, Reviews & Alternatives
reamaze is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
reamaze is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Service, Social CRM Tools, Service Desk, Knowledge Management, CRM, Help Desk, Live Chat …
reamaze price starts from $ 29 per user and per month (free trial available).
Realize is a customer communication and support platform designed for businesses. Support, engage and convert customers in one app.
Connect and help your customer in real time
What is reamaze ?
Reamaze is an integrated customer service, live chat and support platform for online businesses that helps them deliver better service and engagement. The platform consolidates all customer service channels and makes them respond faster. Reamaze seamlessly blends live chat, email, video calls, mobile SMS, VoIP social media, and push notification conversations so your support team can focus on delivering exceptional customer experiences. It also helps teams collaborate through assignments, notes, and shared views. The platform’s help desk gives users access to multiple storefronts and websites, so they can easily connect with their customers. It also helps attract and convert more customers by using modern chat features, dealing with them in real time, and sending targeted messages for better engagement.
Re:amaze is an eCommerce support platform, live chat, ticketing, chatbot, and FAQ help center. Unify emails, Facebook pages, Messenger, Twitter, Instagram, SMS, VOIP, WhatsApp, push notifications and live chat conversations in a shared team inbox. Provide customer service that results in sales growth.
Designed for digital brands
Re:amaze natively integrates with platforms like Shopify, BigCommerce, and WooCommerce so you can instantly access order data. Edit/create orders, process refunds, cancellations, update customer/order data in support conversations.
Re:amaze is simple and intuitive customer support software. Support, engage, and convert customers with chat, social, SMS, FAQs, and email on one platform. Everything you need to impress your clients. Multi-channel helpdesk for e-commerce
Designed from the ground up to meet the specific needs of agile businesses, Reamaze can be fully integrated and integrated into your site or app for rich and seamless conversation management across real-time messaging, live chat, social media, email and proactive (automatic) participation. customer messages). Many features are free with Reamaze, such as Knowledge Base/FAQ, Customer Relationship Management, Process Automation, Access to 3rd Party App Library and Powerful API.
Designed from the ground up to meet the specific needs of agile businesses, Reamaze can be fully integrated and integrated into your site or app for rich and seamless conversation management across real-time messaging, live chat, social media, email and proactive (automatic) participation. customer messages). Many features are free with Reamaze, such as Knowledge Base/FAQ, Customer Relationship Management, Process Automation, Access to 3rd Party App Library and Powerful API.
Reamaze can handle your support@ email inbox just as well as it can handle your in-app support and live chat. Or the Facebook page. Or the Twitter handle.
Reamaze is simplified customer support for sites and apps. Engage with customers with multi-channel support, including email and social media support, multi-brand support, knowledge bases, live chat, and a full set of integrations with your favorite apps.
reamaze Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is reamaze, and as you may have guessed from the title, this review will tell you more about reamaze’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
reamaze Pros : Key Benefits
– We believe that exceptional customer service is an extension of your ability to engage in meaningful conversations. Everything in Reamaze is designed to reflect this simple concept.
– Reamaze will help you wow your customers over and over again with the right amount of tools you need. Nothing more. And nothing less.
– Getting started with Reamaze takes minutes, not hours. We don’t stop at meaningless features like ticket numbers or customer IDs. Instead, we focus on designing an intuitive and simple product not only for you but also for your customers.
– Scalability and integration
– Frequent releases / updates
reamaze Cons
– Con : Custom integrations can come at a price.
reamaze Features
Here is the list of the main features of this computer software :
– Workflow
– CRM
– Incident Management
– API
– Macros (Templated Responses)
– Alerts / Escalation
– Ticket Management
– Automated Routing
– Knowledge Base
– Call Center Management
– Alerts (Escalation)
– Canned Responses
– Community Forums
– Cataloging/Categorization
– Social Media Integration
– Chat/Messaging
– Document Storage
– Content Management
– Surveys & Feedback
– Customizable Branding
Main function & Pro Features
– Contract (SLA Management)
– Document Storage
– Self Service Portal
– Email Management
– Visitor Targeting
– Full Text Search
– Multi-Channel Communication
– Geotargeting
– Customizable Branding
– Interaction Tracking
– Known Issue Management
– Knowledge Base Management
– Automated Routing
– Knowledge Management
– Live Chat
– Multi-Channel Communication
– Offline Form
– Offline Form
– Call Me Option
– Proactive Chat
reamaze Integrations
reamaze integrates with more than 45 applications & plugins like Cyfe, Upscope and JustCall (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 reamaze integrations
– Slack
– WordPress
– Mailchimp
– Google Analytics
– GitHub
– Shopify
– Stripe
– Zapier
– ActiveCampaign
– ShipStation
– Omnisend
– WooCommerce
– Adobe Commerce
– Yotpo
– Klaviyo
– Twilio
– Aircall
– ProjectManager.com
– BigCommerce
– BenchmarkONE
reamaze Pricing
The reamaze pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
reamaze offers several pricing plans :
– Basic : $ 29,00 per user / per month
– Pro : $ 49,00 per user / per month
– More : $ 69,00 per user / per month
– Starter : $ 59,00 per user / per month
– Premium : –
| Basic | Pro | More | Starter | Premium |
| $29,00 | $49,00 | $69,00 | $59,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
reamaze Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
reamaze is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
reamaze is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use reamaze ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom, Australia …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Retail business, Clothing and fashion …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Caulipower, Boley, Naturelo, GoodDollar, Fittea, Printful, Caraway …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Knowledge Management software, and Highly Rated Help Desk software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
reamaze Screenshots & Images : UI, dashboard …
reamaze Business Software Pricing
reamaze Features & Overview
reamaze Screenshot
reamaze Screenshot
Videos
Video #1
Video #2
reamaze Reviews
Here is our opinion on reamaze : this is a great live chat software to know .
reamaze User Reviews & Ratings
Online and customer reviews of reamaze software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,7/5
Functionality : 4,7/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 81%
User rating Very Good : 18%
User rating Average : 3%
User rating Poor : 1%
User rating Terrible : 0%
BUILD: High quality audiences from the world’s leading publishers DRIVE: Massive audiences on your site leveraging the Taboola platform and achieve GET: High engagement and earned media by attracting the right users to your site Build your audience: SCALE: Grow your site
Popularity on social networks : 609 followers on Twitter
Your Customer Review on reamaze
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend reamaze ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by REAMAZE, Inc. (@reamaze on Twitter)
About Reamaze: Reamaze is simplified customer support for sites and apps. Chat with customers with multi-channel support including email and social media, multi-brand support, knowledge bases, Livechat, and a full set of integrations with your favorite apps.
HQ location : USA
Founded in 2012 by Lu Wang
Total revenue : $3200000
Fundings : Û 500_000
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : automated messaging | automatic customer engagement | automation | crm system | chat clients | faq automation | helpdesk | commitment | integrable | Customer Support …
Website : visit reamaze.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on reamaze is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
reamaze Alternatives
If you’re understanding the drawbacks and you’re looking for a reamaze alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare reamaze Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| REAMAZE | $29 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| GORGIAS | $50 | Per month / user | Yes |
| ZENDESK TALK | $9 | Per month / user | Yes |
| TIDIO CHAT | $12,5 | Per month / user | No |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
Top 10 Alternatives & Competitors to reamaze
– Zendesk
– Intercom
– Help Scout
– Zoho Desk
– Crisp
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
Free Alternatives to reamaze
– Zoho Desk
– LiveAgent
– osTicket
SaaS alternatives
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
Freshchat : Freshchat is a modern messaging software designed for teams who want to have successful conversations with customers – marketing, sales or support.
FreshDesk : Freshdesk is an on-demand customer service software that works across multiple support channels.
Intercom : Intercom is a customer communication platform with a suite of integrated products for each team, including sales, marketing, products, and support. Have targeted communication with customers on your website, in apps, and via email.
Gorgias : Build a multi-channel help desk integrated with the back-office of e-commerce merchants. It allows merchants to manage all of their support from one place. Connect all business applications and communication channels to give support agents a unified view of their customers.
You can also take a look at other business apps, like our Boardable review and our SimScale review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to reamaze when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
