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Service Fusion

Service Fusion : Reviews, Pricing, Features & Alternatives

$149.00

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Service Fusion is a Field Service Management Software. Price : $149 (free trial available). Review Service Fusion : Overview & Pricing

9.2 Expert Score
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Service Fusion Overview : Features, Pricing, Reviews & Alternatives

Service Fusion is a Field Service Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Service Fusion is listed as a Field Service Management Software and Employee Management Software for companies and is used for Scheduling, Field Activity Management, Work Order, Plumbing …

Service Fusion price starts from $ 149 per user and per month (free trial available).

Service Fusion helps service companies manage customers, perform jobs and quotes, send invoices, track inventory, and more.

Simplified task assignment and batch scheduling with service merge

All-in-one field service management software

What is Service Fusion ?

Service Fusion is an all-in-one field service management software ideal for small to medium sized field service management businesses. It enables users to dominate market competitors by providing job estimating and management tools, facilitating billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage bills and invoices, enable digital signatures, and manage job scheduling. It provides smart tools and features for real-time job tracking and reporting, as well as detailed labor analytics. It also allows the management of documents, inventory and attendance. The software helps streamline your entire workflow by migrating customer records to digitized formats. With ServiceFusion, users benefit from a centralized system to operate and manage all their tasks while gaining complete visibility into various business operations. The icing on the cake is that you can use the software from anywhere in the world. The software offers a free demo version to test its features before making a purchase, as well as a variety of premium plans to meet all kinds of requirements.

Service Fusion is a web-based field service management software that offers a variety of features such as customer management, billing and payments, inventory management, time tracking, and reporting.

Service Fusion is cloud-based field service management software. It is aimed at companies of all sizes in various sectors. It offers field service management, GPS fleet tracking, credit card processing and mobile applications in one package.

Service Fusion is cloud-based field service management software. It serves companies of all sizes and in many industries. It offers field service management, GPS fleet tracking, credit card processing, and mobile apps all in one package. Key features include customer management, shipping, scheduling, billing, inventory management, time tracking, payroll, and reporting.

Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and software-as-a-service industry veteran, to help service businesses get more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now serving over 3,500 carriers in 43 countries worldwide. Service Fusion started with the idea that service companies should be able to retain most, if not all, of their customers. After all, if you provide great service, why shouldn’t your customers become customers for life?

Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and software-as-a-service industry veteran, to help service businesses win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now serving over 3,500 carriers in 43 countries around the world. Service Fusion started with the idea that service companies should be able to retain most, if not all, of their customers. After all, if you provide great service, why shouldn’t your customers become customers for life?

Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and software-as-a-service industry veteran, to help service businesses win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now serving over 3,500 carriers in 43 countries around the world. Service Fusion started with the idea that service companies should be able to retain most, if not all, of their customers. After all, if you provide great service, why shouldn’t your customers become customers for life?

Run your service business from anywhere with enterprise-grade features at a small business price. All-in-one field service management software that lets you run your service business from anywhere with enterprise-grade features at a small business price. Create estimates and jobs, schedule and ship, invoice, and more. Service Fusion helps service companies win loyal customers with technology that adds a little WOW to everything they do. We enable small and medium-sized field service businesses to be more competitive with better tools to manage customers, estimates and tasks, automatic voice and text notifications, easier scheduling and billing, and mobile apps for field workers and customers. Service Fusion helps HVAC service companies streamline operations, impress customers, and get paid fasterÑwithout breaking the bank. Our end-to-end service management solution is easy to use and comes with fantastic customer support… or so our customers say! The Service Fusion platform offers lightning-fast work order entry, intelligent scheduling and dispatching, real-time communication with field workers, and more.

Service Fusion Review

Service Fusion Review : Pros & Cons

Pros & Cons

When it comes to finding the right Field Service Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Service Fusion, and as you may have guessed from the title, this review will tell you more about Service Fusion’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Service Fusion Pros : Key Benefits

– Service Fusion is a field service management software that allows users to communicate with field staff using the mobile web app, integrated voice and text messaging, or VoIP.

– Service Fusion helps improve customer satisfaction and loyalty by communicating with field staff and sending customers push notifications and reminders of service appointments and other offers.

– The software helps store and manage customer contact information, communication preferences, billing terms, referral sources, documents, images, and public and private notes.

– The tool offers check-in/check-out functionality in the management system and mobile app for easy time tracking and supports payroll and overtime calculation and reporting.

– The product offers a variety of preferences that allow users to customize the information that appears on their screens, in email and text communications, as well as configure user-specific access to the many modules of the system.

Service Fusion Cons

– Con : Not always the cheapest option : Field Service Management Software average cost is $ 47,67 .
– Con : Custom integrations can come at a price.
 

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Service Fusion Features

Here is the list of the main features of this computer software :

– Customer management
– Analytics (Workforce)
– API
– Job Scheduling
– Access Controls/Permissions
– Inventory Management
– Accounting Integration
– Offline Reporting
– Activity Dashboard
– Reporting
– Activity Tracking
– Digital Signature
– Alerts/Notifications
– Document Management
– Appointment Scheduling
– Route Optimization
– Assignment Management
– Real-time Job Tracking
– Audit Trail
– Attendance Management

Main function & Pro Features

– Customer management
– Analytics (Workforce)
– API
– Job Scheduling
– Access Controls/Permissions
– Inventory Management
– Accounting Integration
– Offline Reporting
– Activity Dashboard
– Reporting
– Activity Tracking
– Digital Signature
– Alerts/Notifications
– Document Management
– Appointment Scheduling
– Route Optimization
– Assignment Management
– Real-time Job Tracking
– Audit Trail
– Attendance Management

Service Fusion Integrations

Service Fusion integrates with more than 1 applications & plugins like Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Service Fusion integrations

– Zapier
– Google Calendar
– QuickBooks Online
– Microsoft Outlook
– Workday
– QuickBooks

Service Fusion Pricing

The Service Fusion pricing plan starts from $ 149 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Service Fusion offers several pricing plans :

– Starter : $ 149,00 per user / per month
– More : $ 186,00 per user / per month
– Pro : $ 339,00 per user / per month
– Enterprise : –
– Premium : –

Starter More Pro Enterprise Premium
$149,00 $186,00 $339,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Service Fusion Pricing Plan

Service Fusion Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 149,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Service Fusion is a cloud-based Field Service Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

service-fusion is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use Service Fusion ?

This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : – $50 million) in countries like France …

This web-based application is recommended for trades : Human Ressources …

This cloud software is used in the sectors : Software, Construction …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Fisher Scientific Company L L C, Homesite Group Incorporated, Airbus Group, Fusion Lifestyle Limited, Wyzant …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Leader in Field Service Management software, and Most Searched Field Service Management software .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)

Service Fusion Screenshots & Images : UI, dashboard …

Service Fusion Review

Service Fusion Business Software Pricing

Service Fusion Features

Service Fusion Features & Overview

Service Fusion Screenshot

Service Fusion Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Service Fusion Reviews

Here is our opinion on Service Fusion : this is an excellent field service management software to know .

Service Fusion User Reviews & Ratings

Online and customer reviews of Service Fusion software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 4,4/5
Functionality : 4,1/5
Usefulness : 4,4/5
Ease of use : 4,4/5

User rating Excellent : 57%
User rating Very Good : 30%
User rating Average : 9%
User rating Poor : 2%
User rating Terrible : 2%

The main advantages of Service Fusion are its enhanced communication, personalization, and time tracking features.

Popularity on social networks : 2086 followers on LinkedIn

Your Customer Review on Service Fusion

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Service Fusion ? What is your likelihood to renew ?
 

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FAQs

Why use a Field Service Management Software ?

Field service management software performs the crucial functions associated with dispatching technicians to the field to resolve customer support issues that cannot be handled remotely.

According to various sources, most used business software are : Salesforce Field Service Lightning (market share : 5,40%), PestPac (2,60%), Mobile Reach (1,90%), ViryaNet (1,90%), Service Fusion (1,40%), FieldAware (0,80%), GeoOp (0,60%), Coresystems (0,60%), Astea (0,10%), SAP Field Service (0,10%), Servigistics (0,10%)

Main functions are : Management of work orders., Qualification of the customer., Route planning., Planning., Signature capture., Inventory control.

Main characteristics are : Interventions, Scheduling of recurring interventions, Configuring your business indicators, Planning under constraints, Mass actions on interventions, Team planning, Cloud, Spare parts, Inventory and stock, Mobility, Dispatch, Service contracts, Rights and guarantees, Field order management, Installed products, IoT Internet of Things, field service automation, field work, customer relationship manager, field sales force, field service, CRM, software field service software, field service management software, mobile field service software, field service automation software, field service management, field service management software

Field Service Management Software Average Price : from $ 25,00 to $ 69,00 with an average price of $ 47,67 . We have identified more than 231 competitors on the market.

Field Service Management Software Review

Field Service Management Software Review

Company details

Developed by SERVICE FUSION, Inc.
HQ location : USA
Founded in 2014 by Max Paltsev
Total revenue : $4.5M

Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Field Service Management Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit servicefusion.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Service Fusion is independent in order to highlight the strengths and weaknesses of this Field Service Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Service Fusion Alternatives

If you’re understanding the drawbacks and you’re looking for a Service Fusion alternative, there are more than 22 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Service Fusion Pricing Against Competitors

Software Starting Price Billed Free Trial
SERVICE FUSION $125 Per month / user No
HOUSECALL PRO $49 Per month / user Yes
JOBBER $29 Per month / user No
SERVICETITAN $ Per month / user No
FIELDPULSE $65 Per month / user Yes
SERVICEM8 $9 Per month / user Yes
FIELDAWARE $ Per month / user No
FIELD NATION $ Per month / user Yes
SERVICE AUTOPILOT $47 Per month / user No
ZUPER $ Per month / user Yes

 

Top 10 Alternatives & Competitors to Service Fusion

– Jobber
– ServiceTitan
– simPRO
– Housecall Pro
– FieldEdge
– Praxedo
– ClickSoftware
– SAP Work Manager
– Salesforce Field Service Lightning
– ServiceMax

Free Alternatives to Service Fusion

– busybusy
– Fergus
– Lystloc

You can also take a look at other business apps, like our CS Cart review and our Filecamp review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Field Service Management Software compare to Service Fusion when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Field Service Management Software

 

9.2Expert Score
Service Fusion Review
Service Fusion is an excellent field service management SaaS software to know for your company or business.
Ease of use
9.2
Functionnality
8.2
Integrations
8.8
Customer support
8.8
Value for money
8.8
PROS
  • Service Fusion is a field service management software that allows users to communicate with field staff using the mobile web app, integrated voice and text messaging, or VoIP.
CONS
  • Not always the cheapest option
Service Fusion
Service Fusion

$149.00

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