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ServiceM8 : Reviews, Pricing, Features & Alternatives
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ServiceM8 is a Field Service Management Software. Price : $9 (free trial available). Review ServiceM8 : Overview & Pricing

9.6 Expert Score
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ServiceM8 Overview : Features, Pricing, Reviews & Alternatives

ServiceM8 is a Field Service Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

ServiceM8 is listed as a Field Service Management Software and Employee Management Software for companies and is used for Scheduling, Quoting, Field Activity Management, Equipment Maintenance …

ServiceM8 price starts from $ 9 per user and per month (free trial available).

ServiceM8 is a field service app for general contractors and home services.

Provide the service you demand

What is ServiceM8 ?

Service M8 is intelligent job management software for services and trades, ideal for freelancers, individuals, small and medium businesses. With the foundation of ServiceM8, businesses can create professional invoices in moments and settle payments faster than ever before. With its management system, owners can shorten and streamline their deals, take control of the work scenario, and act smarter on the first call with any customer. Furthermore, they can make your work execution more efficient and do billing and payments without any aggravation. With the built-in checklist feature, owners stay informed throughout the day. Companies can easily hire the right person for the right job with the right qualifications at the right time. With its schedule and reservations attribute, customers can access their working hours anywhere and receive automatic alarms about their upcoming reservations. On average, by using ServiceM8, companies can get 30% more work done in the first three months than before. They charge no hidden fees and provide all of their services for just $9/mo. Along with that, they also offer a 14-day free trial.

work management

What is ServiceM8? ServiceM8 is a project management solution that provides companies with tools that help them with their tasks through a variety of functions and processes, such as invoicing, quoting, and payment processing. Instant information can be used to find quotes that have been sent to clients, work in progress, and where your clients and employees are located. All workers, whether in the office or in the field, can use the system. ServiceM8 provides a live overview of your company events, as well as what your employees are doing and where they are. It helps you allocate time, resources, and people efficiently to make an intelligent business decision based on information. There’s also a dispatch board that consolidates and centralizes worker schedules, allowing for easy management of new jobs, creating quotes, and submitting daily tasks.

ServiceM8 helps eliminate paperwork, improve productivity and provide excellent service. You can access client and task details, view staff locations and hours, submit tasks, and generate quotes or invoices from anywhere.

ServiceM8 Review

ServiceM8 Review : Pros & Cons

Pros & Cons

When it comes to finding the right Field Service Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is ServiceM8, and as you may have guessed from the title, this review will tell you more about ServiceM8’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

ServiceM8 Pros : Key Benefits

– A better system for trade and services

– Customer service

– ServiceM8 solves age-old problems facing field service businesses, transforming the way you communicate with and manage scheduling, tasks, staff, and customers. ServiceM8 has great processes and workflows to help you find work, get it done and get paid.

– Productivity and efficiency

– Better scheduling, automatic reminders, built-in caller ID, and templates for emails, SMS, quotes, and invoices ensure professional customer communication and better customer service.

– Cash Flow

– With the ability to invoice and collect payment on the spot through the ServiceM8 app, or online, and set up automated payment reminders for customers, your business gets paid as quickly as possible.

– With fast quoting, automated communication, smart scheduling, integrated navigation, and easy job documentation, you can win more work, get it done faster, and win loyal customers.

– Visibility and control

– Central administration and record keeping

ServiceM8 Cons

– Con : Custom integrations can come at a price.
 

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ServiceM8 Features

Here is the list of the main features of this computer software :

– Offline Reporting
– API
– Real-time Job Tracking
– Access Controls/Permissions
– Digital Signature
– Accounting Integration
– Billing and Invoicing
– Activity Dashboard
– Document Management
– Activity Tracking
– Reporting
– Alerts/Notifications
– Job Scheduling
– Attendance Tracking
– Attendance Management
– Audit Trail
– Analytics (Workforce)
– Automated Scheduling
– Route Optimization
– Automatic Backup

Main function & Pro Features

– Offline Reporting
– API
– Real-time Job Tracking
– Access Controls/Permissions
– Digital Signature
– Accounting Integration
– Billing and Invoicing
– Activity Dashboard
– Document Management
– Activity Tracking
– Reporting
– Alerts/Notifications
– Job Scheduling
– Attendance Tracking
– Attendance Management
– Audit Trail
– Analytics (Workforce)
– Automated Scheduling
– Route Optimization
– Automatic Backup

ServiceM8 Integrations

ServiceM8 integrates with more than 27 applications & plugins like Wink Reports, ProMLM and magicplan (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 ServiceM8 integrations

– Microsoft 365
– Mailchimp
– Google Analytics
– QuickBooks Time
– Stripe
– HubSpot CRM
– Zapier
– Quickbooks Online
– Google Calendar
– Xero
– Deputy
– Birdeye
– QuickBooks Online Advanced
– Pipefy
– Insightly
– Cognito Forms
– Maintenance Care
– Workato
– FastField
– MYOB Business

ServiceM8 Pricing

The ServiceM8 pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

ServiceM8 offers several pricing plans :

– Lite : $ 9,00 per user / per month
– Starter : $ 29,00 per user / per month
– Growing : $ 79,00 per user / per month
– Premium : $ 149,00 per user / per month
– Premium : –

Lite Starter Growing Premium Premium
$9,00 $29,00 $79,00 $149,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

ServiceM8 Pricing Plan

ServiceM8 Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 9,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

ServiceM8 is a cloud-based Field Service Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

servicem8 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use ServiceM8 ?

This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …

This web-based application is recommended for trades : Human Ressources …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : H, Finbra, Prowater Plumbing, Modern Hedge …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Leader in HVAC software, and Fastest Growing Field Service Management software .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)

ServiceM8 Screenshots & Images : UI, dashboard …

ServiceM8 Review

ServiceM8 Business Software Pricing

ServiceM8 Features

ServiceM8 Features & Overview

ServiceM8 Screenshot

ServiceM8 Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

ServiceM8 Reviews

Here is our opinion on ServiceM8 : this is a great field service management software to trust .

ServiceM8 User Reviews & Ratings

Online and customer reviews of ServiceM8 software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,7/5
Functionality : 4,3/5
Usefulness : 4,7/5
Ease of use : 4,7/5

User rating Excellent : 71%
User rating Very Good : 29%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

The main advantages of ServiceM8 are that it simplifies billing tasks, keeps you connected with your workers, streamlines scheduling processes, can generate certificates and forms, integrates MYOB and Xero functionality, easily generates and sends reports, and eliminates the need for updates.

Popularity on social networks : 995 followers on LinkedIn

Your Customer Review on ServiceM8

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ServiceM8 ? What is your likelihood to renew ?
 

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FAQs

Why use a Field Service Management Software ?

Field service management software performs the crucial functions associated with dispatching technicians to the field to resolve customer support issues that cannot be handled remotely.

According to various sources, most used business software are : Salesforce Field Service Lightning (market share : 5,40%), PestPac (2,60%), Mobile Reach (1,90%), ViryaNet (1,90%), Service Fusion (1,40%), FieldAware (0,80%), GeoOp (0,60%), Coresystems (0,60%), Astea (0,10%), SAP Field Service (0,10%), Servigistics (0,10%)

Main functions are : Management of work orders., Qualification of the customer., Route planning., Planning., Signature capture., Inventory control.

Main characteristics are : Interventions, Scheduling of recurring interventions, Configuring your business indicators, Planning under constraints, Mass actions on interventions, Team planning, Cloud, Spare parts, Inventory and stock, Mobility, Dispatch, Service contracts, Rights and guarantees, Field order management, Installed products, IoT Internet of Things, field service automation, field work, customer relationship manager, field sales force, field service, CRM, software field service software, field service management software, mobile field service software, field service automation software, field service management, field service management software

Field Service Management Software Average Price : from $ 25,00 to $ 69,00 with an average price of $ 47,67 . We have identified more than 231 competitors on the market.

Field Service Management Software Review

Field Service Management Software Review

Company details

Developed by SERVICEM8, Inc. (@servicem8 on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Field Service Management Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit servicem8.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on ServiceM8 is independent in order to highlight the strengths and weaknesses of this Field Service Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

ServiceM8 Alternatives

If you’re understanding the drawbacks and you’re looking for a ServiceM8 alternative, there are more than 22 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare ServiceM8 Pricing Against Competitors

Software Starting Price Billed Free Trial
SERVICEM8 $9 Per month / user Yes
COMMUSOFT $59 Per month / user No
FORMITIZE $29,99 Per month / user No
SIMPRO $ Per month / user No
FERGUS $21 Per month / user Yes
JOBBER $29 Per month / user Yes
SERVICETITAN $ Per month / user No
HOUSECALL PRO $49 Per month / user Yes
FIELDPULSE $65 Per month / user Yes
FIELDAWARE $ Per month / user No

 

Top 10 Alternatives & Competitors to ServiceM8

– JobLogic
– Jobber
– mHelpDesk
– Tradify
– Kickserv
– Praxedo
– ClickSoftware
– SAP Work Manager
– Salesforce Field Service Lightning
– ServiceMax

Free Alternatives to ServiceM8

– busybusy
– Fergus
– Lystloc

You can also take a look at other business apps, like our Tripleseat review and our Orderhive review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Field Service Management Software compare to ServiceM8 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Field Service Management Software

 

9.6Expert Score
ServiceM8 Review
ServiceM8 is a great field service management SaaS software to trust for your company or business.
Ease of use
9.6
Functionnality
8.6
Integrations
9.4
Customer support
9.4
Value for money
9.4
PROS
  • A better system for trade and services
CONS
  • Custom integrations can come at a price
ServiceM8
ServiceM8

$9.00

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