ServiceMax
ServiceMax : Reviews, Pricing, Features & Alternatives
ServiceMax is a Predictive Analytics Software. Review ServiceMax : Overview & Pricing
ServiceMax Overview : Features, Pricing, Reviews & Alternatives
ServiceMax is a Predictive Analytics Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ServiceMax is listed as a Predictive Analytics Software and Analytics Software for companies and is used for Scheduling, Appointment Scheduling, Calendar, Field Service Management …
ServiceMax prices are available on demand .
ServiceMax provides field service management solutions to technicians through cloud and mobile software.
Asset Performance Optimization
ServiceMax is the field service and asset management solution for hundreds of companies worldwide. The software is a comprehensive suite of field service and asset management applications, including workforce planning and optimization, installed base, contract management, inventory management, and more.
What is ServiceMax ?
ServiceMax is a leading asset-centric field service management software that helps companies maximize the performance of their individual assets and differentiate their services. The software provides a 360-degree view of individual assets, enabling companies to enhance innovation with each product launch, maximize renewals, and price individual contracts. In addition, companies also get access to contract and warranty management solution to prevent revenue leakage and enhance service revenue growth efficiently. It also ensures that SLA commitments are met on time and eliminates lost revenue caused by unjustified free work. The solution helps maintain an optimal inventory list, improve refurbished contract margins, and automate return activities. With ServiceMax’s contractor management feature, users can securely share information with their partners and also monitor the services provided by their individual partners. Companies around the world are adopting ServiceMax to maintain higher productivity, higher revenues, a better user experience, more secure business communications and better performance.
ServiceMax is an integrated toolset of employee and customer management applications primarily used by SMBs and small businesses in the medical, energy, mining, and manufacturing industries. The platforms come with a simple interface, so task assignments are made easy and seamless, management staff can track the performance of field workers, and customer needs can be met seamlessly. efficient.
The main benefits of using ServiceMax are better service productivity, fewer billing errors, better customer relations, no warranty leaks, reduced part giveaways, higher service revenue, shorter checkout service, etc.
ServiceMax is the global market leader in service execution management, a category of software that includes both field service management and asset service management.
ServiceMax is a private company and provider of field service management solutions for technicians. ServiceMax offers on-demand solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatching, parts logistics, depot inventory and repair, and installed labor base.
ServiceMax is a cloud-based field service management solution.
ServiceMax is a cloud-based field service management solution.
ServiceMax is built on Salesforce’s Force.com platform and serves field service technicians through cloud and mobile software by providing workforce optimization, advanced scheduling and dispatching, parts logistics, inventory depots, and repair, and basic installation fees. ServiceMax is the global market leader in service execution management, a category of software that includes both field service management and asset service management.
What is ServiceMax? ServiceMax is an easy-to-use, cloud-hosted field service scheduling software. It is designed for SMBs and large enterprises and comes with tools and applications to monitor parts and inventory, manage service contracts, warranties as well as work orders, self-service customer access, and machine-to-machine communication. With a user-friendly interface, management staff can easily assign trained staff to address customer concerns and monitor their performance. Employees, on the other hand, can easily access essential information about their customers to provide quality services. The platform also comes with easy to use tools for programming. Overall, the platform allows users to provide a comprehensive customer relationship management service.
ServiceMax is the only cloud-based, asset-centric field service management software that increases technician productivity by 23% and customer satisfaction by 20%. It is the leading provider of field service management software for equipment manufacturers and service providers. In addition, ServiceMax provides service fulfillment solutions for operators in asset-intensive industries.
ServiceMax Review : Pros & Cons
Pros & Cons
When it comes to finding the right Predictive Analytics tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ServiceMax, and as you may have guessed from the title, this review will tell you more about ServiceMax’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ServiceMax Pros : Key Benefits
– Work order management
– Case and Quote Management Social Collaboration Customer and Partner Communities Warranty and Entitlements Customer Accounts and Contacts Work Order Management Installed Base and Contracts Work Order Signature Capture Scheduling and Shipping Parts and Inventory
– Reduce billing errors
– Maximize productivity in the field
– Installed base, contracts and rights
– Reduce days in portfolio and increase cash flow
– Reduce freebies of service and parts
– Highly customizable, allowing you to tailor it to your unique field service needs
– Increase service revenue through cross-selling and up-selling
– Eliminate warranty leaks
ServiceMax Cons
– Con : Not always the cheapest option : Predictive Analytics Software average cost is $ 9 .
– Con : Custom integrations can come at a price.
ServiceMax Features
Here is the list of the main features of this computer software :
– Analytics (Workforce)
– API
– Document Management
– Alerts/Notifications
– Route Optimization
– Appointment Scheduling
– Attendance Management
– Automated Scheduling
– Reporting
– Billing & Invoicing
– Inventory Management
– Budgeting/Forecasting
– Billing and Invoicing
– Calendar Management
– Real-time Job Tracking
– Confirmation/Reminders
– Job Scheduling
– Contact Database
– Offline Reporting
– Contract/License Management
Main function & Pro Features
– Analytics (Workforce)
– API
– Document Management
– Alerts/Notifications
– Route Optimization
– Appointment Scheduling
– Attendance Management
– Automated Scheduling
– Reporting
– Billing & Invoicing
– Inventory Management
– Budgeting/Forecasting
– Billing and Invoicing
– Calendar Management
– Real-time Job Tracking
– Confirmation/Reminders
– Job Scheduling
– Contact Database
– Offline Reporting
– Contract/License Management
ServiceMax Integrations
ServiceMax integrates with more than 19 applications & plugins like BOARD, ProntoForms and Pipefy (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ServiceMax integrations
– Pipefy
– ProntoForms
– BOARD
– Cloud Workflow – iPaaS
– Verizon Connect
– Workato
– ARES PRISM
– Blitzz
– FAT FINGER
– FinancialForce Accounting
– Viewpath
– MessageMedia
– Cloud Elements
– Zinc
– SightCall
– Mize Field Service Management
– Delphi AI
– Oracle EBS Financials
– Jira
ServiceMax Pricing
The ServiceMax pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ServiceMax offers several pricing plans :
– Servicemax : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Servicemax | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ServiceMax is a cloud-based Predictive Analytics platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
servicemax is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Japanese, Italian, Spanish, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 800 756 4960
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use ServiceMax ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like India, United Kingdom …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Software, Information Technology and Services, Hardware, Medical devices …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : BD, Schneider Electric, GE Power Europe, Jet AirWerks, Nilfisk, Domino, James Automation …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
ServiceMax Screenshots & Images : UI, dashboard …
ServiceMax Business Software Pricing
ServiceMax Features & Overview
ServiceMax Screenshot
ServiceMax Screenshot
Videos
Video #1
Video #2
ServiceMax Reviews
Here is our opinion on ServiceMax : this is a very popular predictive analytics software to advise .
ServiceMax User Reviews & Ratings
Online and customer reviews of ServiceMax software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 3,6/5
Functionality : 4/5
Usefulness : 3,6/5
Ease of use : 3,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main benefits of ServiceMax are its connected field service, its features that simplify processes, its customer support that you can always count on and its mobile applications that allow you to work even when you are on the go.
Popularity on social networks : 43074 followers on LinkedIn
Your Customer Review on ServiceMax
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ServiceMax ? What is your likelihood to renew ?
FAQs
Why use a Predictive Analytics Software ?
Predictive analytics software helps decision makers plan. These systems extract and code a company’s historical information to determine patterns, predict trends and possible outcomes. It is not an exact science, and the forecasts contain a margin of error. But the main benefit of predictive analytics software is that it can highlight upcoming opportunities and risk potentials to improve the quality of decision-making around those events. Predictive analysis software makes it possible to assess the opportunities and risks for a company according to its market and its customers.
According to various sources, most used business software are : Zilliant (market share : 0,80%), 6sense (0,30%), ServiceMax (0,20%), Salford Predictive Modeler (0,20%), Alpine Data (0,10%), Custora (0,10%), Ometria (0,10%), Angoss KnowledgeSTUDIO (0,10%)
Main functions are : Description, Diagnostic, Predictive, Prescriptive, Monitoring your NPS, Contact Information
Main characteristics are : Customer Support, Marketing, Saas, Saas Tracking, Saas Helpdesk, Customer Relationship Manager, Customer Feedback, Customer Support, Marketing, Saas, Customer Success, Saas, Throughput, Growth, Extension, Customer Feedback, Monitoring your NPS, contacts, customer success, saas, unsubscribe, growth, expansion
Predictive Analytics Software Average Price : from $ 9,00 to $ 9,00 with an average price of $ 9,00 . We have identified more than 116 competitors on the market.
Predictive Analytics Software Review
Company details
Developed by SERVICEMAX, Inc. (@ServiceMax on Twitter)
HQ location : USA
Founded in 2007 by Neil Barua
Total revenue : $53.4M
Fundings : $284.0M
Industry : B2B SaaS company
Software Category : Business Intelligence & Analytics Software > Analytics Software > Predictive Analytics Software
Schema : SoftwareApplication > BusinessApplication
Tags : Spare parts | Inventory and stock | Mobility | dispatch | Service contracts | Rights and Warranties | Management of work orders | Products installed | IoT Internet of Things …
Website : visit servicemax.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ServiceMax is independent in order to highlight the strengths and weaknesses of this Predictive Analytics Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ServiceMax Alternatives
If you’re understanding the drawbacks and you’re looking for a ServiceMax alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ServiceMax Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SERVICEMAX | $ | Per month / user | No |
| IFS APPLICATIONS ERP | $ | Per month / user | No |
| SAP S/4HANA FINANCE (SAP SIMPLE FINANCE) | $ | Per month / user | No |
| SERVICETITAN | $ | Per month / user | No |
| SALESFORCE FIELD SERVICE | $25 | Per month / user | Yes |
| SALESFORCE | $25 | Per month / user | Yes |
| HOUSECALL PRO | $49 | Per month / user | Yes |
| JOBBER | $29 | Per month / user | Yes |
| FIELDPULSE | $65 | Per month / user | Yes |
| SERVICEM8 | $9 | Per month / user | Yes |
Top 10 Alternatives & Competitors to ServiceMax
– Kickserv
– Jobber
– Synchroteam
– RazorSync
– BigChange
– Odoo Field Service
– Housecall Pro
– PlanGrid
– Jobber
– Repsly
Free Alternatives to ServiceMax
– busybusy
– Fergus
– Lystloc
You can also take a look at other business apps, like our Qualifio review and our Mergado review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Business Intelligence & Analytics Software and Analytics Software to find out which one is right for your needs. Discover how these Predictive Analytics Software compare to ServiceMax when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
