ServiceTitan
ServiceTitan : Reviews, Pricing, Features & Alternatives
ServiceTitan is a Field Service Management Software. Review ServiceTitan : Overview & Pricing
ServiceTitan Overview : Features, Pricing, Reviews & Alternatives
ServiceTitan is a Field Service Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ServiceTitan is listed as a Field Service Management Software and Employee Management Software for companies and is used for Construction Management, Service Dispatch, Calendar, Construction CRM, CRM, Office, Quotes and Orders, Scheduling …
ServiceTitan prices are available on demand .
ServiceTitan is the service management software that helps large home service companies generate more leads and close more sales.
Field Service Management Software for Home Service Businesses
What is ServiceTitan ?
ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home service organizations conduct their business. Its selling capabilities allow you to increase your customers’ conversion rates through your visual selling experiences. This also extends to tracking how your staff on your offer convert the calls they receive into appointments. This allows you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can help you improve your sales process and generate more leads. ServiceTitan centralizes customer information, including things like service history, inventory, and equipment, in one place so staff can see the big picture for each customer when they call. It also allows you to track all activity, including emails and text messages, related to each sales lead. You can also track your business performance in real time.
ServiceTitan is the #1 software platform for running a home service business. It is used by the world’s largest home service companies and incorporates industry best practices to help you streamline your operations, improve your sales, provide a better customer experience, lower your costs, and run your business more easily. ServiceTitan is powerful, yet easy to use, combining scheduling, shipping, billing, sales, marketing, reporting, and more on one cloud-based mobile platform.
ServiceTitan is an all-in-one software solution for residential and commercial field service companies. With powerful tools that improve sales, empower your team, and provide real-time insights, ServiceTitan is trusted by over 100,000 service professionals and the world’s leading companies. Get a personalized demo to see how ServiceTitan can help your business grow.
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, smart dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field technicians, and QuickBooks integration. The core product of the platform offers advanced job booking, drag-and-drop dispatch dashboard, communication with technicians via integrated SMS, email and calls, and advanced reporting. The mobile technician solution enables paperless billing, virtual sales presentation to help technicians increase sales on every visit, and payment processing in the field. The phone onboarding solution allows users to monitor each call and link the lifetime value of each call to the corresponding marketing campaign, as well as record the entire conversation with customers to provide real-time feedback to customer CSRs. users.
ServiceTitan for HVAC, Plumbing, and Electrical Businesses is a cloud-based, mobile field management platform that offers scheduling, dispatch, billing, sales, and more.
Major service companies use ServiceTitan. Find out why we are the #1 home service software and mobile app for home service businesses.
Major service companies use ServiceTitan. Find out why we are the #1 home service software and mobile app for home service businesses.
With ServiceTitan’s field service scheduling software, your home and commercial service business can plan for today, tomorrow, and beyond with agility and confidence. Service scheduling software enables home and commercial service companies to better manage their fleet and resources as new job bookings arrive. ServiceTitan’s technician scheduling software solution gives these companies a bird’s-eye view of their team’s upcoming jobs and drag-and-drop flexibility when it comes to making adjustments, categorizing jobs, resolving conflicts, and more.
ServiceTitan Review : Pros & Cons
Pros & Cons
When it comes to finding the right Field Service Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ServiceTitan, and as you may have guessed from the title, this review will tell you more about ServiceTitan’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ServiceTitan Pros : Key Benefits
– Sales performance of technicians is automatically tracked and ratings can be used to motivate performance improvement.
– Track the ROI and revenue of each campaign, with the campaign that generated each call automatically identified without having to ask customers.
– Phone call conversions can be monitored and unbooked calls reviewed to recognize missed opportunities and identify staff that need training.
– Set up executive workflows, schedule reports, and set up alerts for canceled jobs or unbooked calls.
– The mobile app allows technicians to access their assigned tasks, view routes, update service call notes, generate invoices, process payments, and collect customer signatures.
ServiceTitan Cons
– Con : Not always the cheapest option : Field Service Management Software average cost is $ 47,67 .
– Con : Custom integrations can come at a price.
ServiceTitan Features
Here is the list of the main features of this computer software :
– business intelligence
– Workflow
– CRM
– Offline Reporting
– API
– Route Optimization
– Accounting Integration
– Inventory Management
– Activity Dashboard
– Billing and Invoicing
– Activity Tracking
– Attendance Management
– Alerts/Notifications
– Analytics (Workforce)
– Appointment Scheduling
– Real-time Job Tracking
– Audit Management
– Calendar Management
– Audit Trail
– Reporting
Main function & Pro Features
– business intelligence
– Workflow
– CRM
– Offline Reporting
– API
– Route Optimization
– Accounting Integration
– Inventory Management
– Activity Dashboard
– Billing and Invoicing
– Activity Tracking
– Attendance Management
– Alerts/Notifications
– Analytics (Workforce)
– Appointment Scheduling
– Real-time Job Tracking
– Audit Management
– Calendar Management
– Audit Trail
– Reporting
ServiceTitan Integrations
ServiceTitan integrates with more than 4 applications & plugins like QuickBooks and Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ServiceTitan integrations
– QuickBooks
– Zapier
ServiceTitan Pricing
The ServiceTitan pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ServiceTitan offers several pricing plans :
– Starter : Price on demand
– Essentials : Price on demand
– The Works : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Starter | Essentials | The Works | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
ServiceTitan Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ServiceTitan is a cloud-based Field Service Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
servicetitan is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : (855) 899-0970
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use ServiceTitan ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Marketing, Human Ressources …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Service Dispatch software, Most Worthy Field Service Management software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
ServiceTitan Screenshots & Images : UI, dashboard …
ServiceTitan Business Software Pricing
ServiceTitan Features & Overview
ServiceTitan Screenshot
ServiceTitan Screenshot
Videos
Video #1
Video #2
ServiceTitan Reviews
Here is our opinion on ServiceTitan : this is an excellent field service management software to recommend .
ServiceTitan User Reviews & Ratings
Online and customer reviews of ServiceTitan software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 3,8/5
Functionality : 4,2/5
Usefulness : 3,8/5
Ease of use : 3,8/5
User rating Excellent : 62%
User rating Very Good : 22%
User rating Average : 4%
User rating Poor : 2%
User rating Terrible : 10%
The main benefits of ServiceTitan are its extensive field management platform, its ability to help you make more informed decisions, and its mobile app support.
Popularity on social networks : 31581 followers on LinkedIn
Your Customer Review on ServiceTitan
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ServiceTitan ? What is your likelihood to renew ?
FAQs
Why use a Field Service Management Software ?
Field service management software performs the crucial functions associated with dispatching technicians to the field to resolve customer support issues that cannot be handled remotely.
According to various sources, most used business software are : Salesforce Field Service Lightning (market share : 5,40%), PestPac (2,60%), Mobile Reach (1,90%), ViryaNet (1,90%), Service Fusion (1,40%), FieldAware (0,80%), GeoOp (0,60%), Coresystems (0,60%), Astea (0,10%), SAP Field Service (0,10%), Servigistics (0,10%)
Main functions are : Management of work orders., Qualification of the customer., Route planning., Planning., Signature capture., Inventory control.
Main characteristics are : Interventions, Scheduling of recurring interventions, Configuring your business indicators, Planning under constraints, Mass actions on interventions, Team planning, Cloud, Spare parts, Inventory and stock, Mobility, Dispatch, Service contracts, Rights and guarantees, Field order management, Installed products, IoT Internet of Things, field service automation, field work, customer relationship manager, field sales force, field service, CRM, software field service software, field service management software, mobile field service software, field service automation software, field service management, field service management software
Field Service Management Software Average Price : from $ 25,00 to $ 69,00 with an average price of $ 47,67 . We have identified more than 231 competitors on the market.
Field Service Management Software Review
Company details
Developed by SERVICETITAN, Inc. (@ServiceTitan on Twitter)
About ServiceTitan: ServiceTitan is the #1 software platform for running a home service business. It is used by the world’s leading home service companies and incorporates industry best practices to help you streamline operations, improve sales, deliver a better customer experience, reduce costs, and run your business more easily. ServiceTitan is powerful yet easy to use, combining scheduling, dispatching, billing, sales, marketing, reporting and more in one cloud-based mobile platform.
HQ location : USA
Founded in 2012 by Ara Mahdessian
Total revenue : $88290000
Fundings : $1.1B
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Field Service Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit servicetitan.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ServiceTitan is independent in order to highlight the strengths and weaknesses of this Field Service Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ServiceTitan Alternatives
If you’re understanding the drawbacks and you’re looking for a ServiceTitan alternative, there are more than 22 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ServiceTitan Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SERVICETITAN | $ | Per month / user | No |
| SKYBOSS | $149 | Per month / user | No |
| SERVICE AUTOPILOT | $47 | Per month / user | No |
| SUCCESSWARE | $ | Per month / user | No |
| QUICKBOOKS | $15 | Per month / user | Yes |
| FIELDEDGE | $ | Per month / user | No |
| HOUSECALL PRO | $49 | Per month / user | Yes |
| SERVICE FUSION | $125 | Per month / user | No |
| SALESFORCE | $25 | Per month / user | Yes |
| JOBBER | $29 | Per month / user | Yes |
Top 10 Alternatives & Competitors to ServiceTitan
– FieldEdge
– Housecall Pro
– Service Fusion
– mHelpDesk
– RazorSync
– Praxedo
– ClickSoftware
– SAP Work Manager
– Salesforce Field Service Lightning
– ServiceMax
Free Alternatives to ServiceTitan
– busybusy
– Fergus
– Lystloc
You can also take a look at other business apps, like our Kickserv review and our ClickTime review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Field Service Management Software compare to ServiceTitan when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
