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ServiceTrade

ServiceTrade : Reviews, Pricing, Features & Alternatives
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ServiceTrade is a Field Service Management Software. Price : $59 (free trial available). Review ServiceTrade : Overview & Pricing

9.6 Expert Score
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ServiceTrade Overview : Features, Pricing, Reviews & Alternatives

ServiceTrade is a Field Service Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

ServiceTrade is listed as a Field Service Management Software and Employee Management Software for companies and is used for Field Service Management, HVAC, Electrical Contractor, Service Dispatch …

ServiceTrade price starts from $ 59 per user and per month (free trial available).

ServiceTrade is a web-based and web-based mobile service management.

Increase the efficiency of your business

ServiceTrade’s mobile and web applications help commercial electrical service contractors coordinate office staff and field technicians to streamline service operations and deliver an exceptional customer experience.

What is ServiceTrade ?

Service Trade is a data collection platform that improves the technological efficiency of your business by providing improved routes and real-time updates on customer and work order information. It allows you to easily organize and prioritize your tasks. With Service Trade, you can view repair opportunities, backlogs, quote status, and job status all in one place. You can negotiate long-term service contracts to limit emergency calls and minimize downtime. You can stay on top of preventative maintenance and inspections with a single view of all scheduled and overdue work while ending frustrating billing disputes. Your customers can easily see an accurate history of work done with Service Trade’s online image records. You can reduce customer interruptions and quickly save and share information to stay on top of maintenance inspections. You can stop selling low-priced products and start delivering better value in the form of exceptional and transparent customer service, proactive maintenance, and 24/7 service. Plus, you can create efficient routes by seeing all your tasks on a map with Service Trade.

ServiceTrade helps merchant service providers deliver exceptional customer service that makes your business more valuable. Our customer service features enable online engagement throughout the service cycle and create long-term, profitable relationships.

ServiceTrade streamlines service operations by managing work orders, scheduling scheduled and emergency services, and integrating with most accounting platforms to eliminate double data entry.

ServiceTrade’s web and mobile apps turn service delivery into memorable and valuable digital marketing impressions for customers.

Mobile and web-based field service management software to streamline operations, improve technician productivity, and deliver an exceptional customer experience.

ServiceTrade is a field service management tool for trade service providers. ServiceTrade’s goal is to help users provide exceptional customer service to their clients. ServiceTrade’s customer service features enable online engagement throughout the entire service cycle that the provider says is…

ServiceTrade is a field service management tool for trade service providers. ServiceTrade’s goal is to help users provide exceptional customer service to their clients. ServiceTrade’s customer service features enable online engagement throughout the entire service cycle that the provider says is…

ServiceTrade is a software-as-a-service platform that provides customer service applications to merchant service providers. ServiceTrade’s web and mobile apps coordinate office staff and field technicians to deliver an amazing customer experience.

ServiceTrade is a field service management software solution designed for service technicians. Early in the life cycle of field service work, the program can schedule appointments and run them whenever dispatch dates and times arrive. As technicians work, users can track their status and review the photos they take.

For administrative operations, the system can generate online service quotes, send data to other third-party platforms, and issue invoices. Each technician has access to a mobile application that shows all the information of the client and the product records all the time spent by the technicians. Finally, ServiceTrade can capture audio notes and customer signatures.

ServiceTrade is a software-as-a-service platform that provides customer service applications to service providers. Our mobile and web apps coordinate office staff and field technicians to deliver an amazing customer experience. Through this experience, ServiceTrade enables business growth by expanding customer relationships and attracting new prospects.

ServiceTrade Review

ServiceTrade Review : Pros & Cons

Pros & Cons

When it comes to finding the right Field Service Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is ServiceTrade, and as you may have guessed from the title, this review will tell you more about ServiceTrade’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

ServiceTrade Pros : Key Benefits

– 24/7/365 Online Service Account – Customers log into a portal on your website to view their service history and upcoming appointments.

– Industry-leading customer engagement and field service management tools that help you grow.

– Field Verification: Our tablet app obtains customer approval with a digital signature, before leaving work.

– Our tablet application obtains the client’s approval with a digital signature, before leaving work.

– Send your customers an online after-sales report full of multimedia content, always online and always available.

– Service Review – Collect online reviews from your happy customers and place them online where they increase the visibility of your business to prospects. Software as a Service (SaaS): SaaS means your data is available to everyone in the office and in the field from a variety of devices. Native Mobile Apps: ServiceTrade’s iOS and Android apps enable the latest hardware and software features, without clunky server connections or blurry web apps. Calendar and Shipping – Your first stop for all the critical information you need to run your business. Never miss another service opportunity. Track the Tech – ServiceTrade shows the status of your most important asset: your technologies. See minute-by-minute customer service status updates. Integrate with everything: Open APIs mean that your customer service data can be shared with other open API applications, such as your accounting platform, CRM, email platform, and website. Support and Services: Our services team will help you get started and help you find new ways to use our technology to solve your business problems.

– Send your customers an online after-sales report full of multimedia content, always online and always available.

– Online Quote Approval – Impress your clients (and double your quote revenue) with online approvals. Customers review and approve online, and the images seal the deal.

– Collect online reviews from your satisfied customers and place them online where they increase the visibility of your business to prospects.

– Impress your clients (and double your quoting income) with online approvals. Customers review and approve online, and photos seal the deal.

ServiceTrade Cons

– Con : Not always the cheapest option : Field Service Management Software average cost is $ 47,67 .
– Con : Custom integrations can come at a price.
 

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ServiceTrade Features

Here is the list of the main features of this computer software :

– Business management
– Analytics (Workforce)
– API
– Real-time Job Tracking
– Accounting Integration
– Digital Signature
– Activity Tracking
– Attendance Management
– Alerts/Notifications
– Document Management
– Automated Scheduling
– Reporting
– Billing & Invoicing
– Job Scheduling
– CRM
– Billing and Invoicing
– Calendar Management
– Inventory Management
– Client Portal
– Route Optimization

Main function & Pro Features

– Business management
– Analytics (Workforce)
– API
– Real-time Job Tracking
– Accounting Integration
– Digital Signature
– Activity Tracking
– Attendance Management
– Alerts/Notifications
– Document Management
– Automated Scheduling
– Reporting
– Billing & Invoicing
– Job Scheduling
– CRM
– Billing and Invoicing
– Calendar Management
– Inventory Management
– Client Portal
– Route Optimization

ServiceTrade Integrations

ServiceTrade integrates with more than 20 applications & plugins like Zapier, WordPress and Microsoft Excel (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 ServiceTrade integrations

– Microsoft Excel
– WordPress
– Zapier
– Quickbooks Online
– Google Calendar
– QuickBooks Online Advanced
– Sage 300 Construction and Real Estate
– Sage Intacct
– Sage 100cloud
– Sage Business Cloud Accounting
– ComputerEase Cloud
– Microsoft Dynamics GP
– magicplan
– QuickBooks Online
– Microsoft Dynamics GP
– Sage 100 Contractor
– Zapier
– QuickBooks
– Sage
– Salesforce

ServiceTrade Pricing

The ServiceTrade pricing plan starts from $ 59 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

ServiceTrade offers several pricing plans :

– Select : $ 59,00 per user / per month
– Premium : $ 99,00 per user / per month
– Company : $ 139,00 per user / per month
– Enterprise : –
– Premium : –

Select Premium Company Enterprise Premium
$59,00 $99,00 $139,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

ServiceTrade Pricing Plan

ServiceTrade Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Premium only
Freemium : Freemium
Starting price : $ 59,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

ServiceTrade is a cloud-based Field Service Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

servicetrade is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : 919-246-9900

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use ServiceTrade ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : Human Ressources, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : AAA Fire Protection, Nelbud, BlueHat Mechanical …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Leader in Field Service Management software, Fastest Growing Field Service Management software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)

ServiceTrade Screenshots & Images : UI, dashboard …

ServiceTrade Review

ServiceTrade Business Software Pricing

ServiceTrade Features

ServiceTrade Features & Overview

ServiceTrade Screenshot

ServiceTrade Screenshot

ServiceTrade Screenshot

ServiceTrade Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

ServiceTrade Reviews

Here is our opinion on ServiceTrade : this is a great field service management software to advise .

ServiceTrade User Reviews & Ratings

Online and customer reviews of ServiceTrade software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,5/5
Functionality : 4,3/5
Usefulness : 4,5/5
Ease of use : 4,5/5

User rating Excellent : 91%
User rating Very Good : 11%
User rating Average : 0%
User rating Poor : 2%
User rating Terrible : 2%

Popularity on social networks : 2070 followers on LinkedIn

Your Customer Review on ServiceTrade

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ServiceTrade ? What is your likelihood to renew ?
 

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FAQs

Why use a Field Service Management Software ?

Field service management software performs the crucial functions associated with dispatching technicians to the field to resolve customer support issues that cannot be handled remotely.

According to various sources, most used business software are : Salesforce Field Service Lightning (market share : 5,40%), PestPac (2,60%), Mobile Reach (1,90%), ViryaNet (1,90%), Service Fusion (1,40%), FieldAware (0,80%), GeoOp (0,60%), Coresystems (0,60%), Astea (0,10%), SAP Field Service (0,10%), Servigistics (0,10%)

Main functions are : Management of work orders., Qualification of the customer., Route planning., Planning., Signature capture., Inventory control.

Main characteristics are : Interventions, Scheduling of recurring interventions, Configuring your business indicators, Planning under constraints, Mass actions on interventions, Team planning, Cloud, Spare parts, Inventory and stock, Mobility, Dispatch, Service contracts, Rights and guarantees, Field order management, Installed products, IoT Internet of Things, field service automation, field work, customer relationship manager, field sales force, field service, CRM, software field service software, field service management software, mobile field service software, field service automation software, field service management, field service management software

Field Service Management Software Average Price : from $ 25,00 to $ 69,00 with an average price of $ 47,67 . We have identified more than 231 competitors on the market.

Field Service Management Software Review

Field Service Management Software Review

Company details

Developed by SERVICETRADE, Inc. (@ServiceTrade on Twitter)
HQ location : United Kingdom
Founded in 2012 by Billy Marshall
Total revenue : $6.3M
Fundings : $34.1M

Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Field Service Management Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit servicetrade.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on ServiceTrade is independent in order to highlight the strengths and weaknesses of this Field Service Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

ServiceTrade Alternatives

If you’re understanding the drawbacks and you’re looking for a ServiceTrade alternative, there are more than 28 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare ServiceTrade Pricing Against Competitors

Software Starting Price Billed Free Trial
SERVICETRADE $59 Per month / user Yes
SERVICETITAN $ Per month / user No
HOUSECALL PRO $49 Per month / user Yes
JOBBER $29 Per month / user Yes
FIELDPULSE $65 Per month / user Yes
SERVICEM8 $9 Per month / user Yes
FIELDAWARE $ Per month / user No
FIELD NATION $ Per month / user Yes
SERVICE AUTOPILOT $47 Per month / user No
ZUPER $ Per month / user Yes

 

Top 10 Alternatives & Competitors to ServiceTrade

– ServiceMax
– Intuit Field Service Management
– Smart Service
– Kickserv
– vWorkApp
– Odoo Field Service
– Housecall Pro
– PlanGrid
– Jobber
– Repsly

Free Alternatives to ServiceTrade

– busybusy
– Fergus
– Lystloc

You can also take a look at other business apps, like our Contractor Foreman review and our Webex review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Field Service Management Software compare to ServiceTrade when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Field Service Management Software

 

9.6Expert Score
ServiceTrade Review
ServiceTrade is a great field service management SaaS software to advise for your company or business.
Ease of use
9.6
Functionnality
8.6
Integrations
9
Customer support
9
Value for money
9
PROS
  • 24/7/365 Online Service Account - Customers log into a portal on your website to view their service history and upcoming appointments.
CONS
  • Not always the cheapest option
ServiceTrade
ServiceTrade

$59.00

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