Simplify360
Simplify360 : Reviews, Pricing, Features & Alternatives
$349.00
Simplify360 is a Social Media Monitoring Software. Price : $349 (free trial available). Review Simplify360 : Overview & Pricing
Simplify360 Overview : Features, Pricing, Reviews & Alternatives
Simplify360 is a Social Media Monitoring Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Simplify360 is listed as a Social Media Monitoring Software and Social Media Management Software for companies and is used for Contact Center Management, Reputation Management, Social Media, Customer Engagement …
Simplify360 price starts from $ 349 per user and per month (free trial available).
Simplify360 is one of the leading social customer service platforms for businesses.
Digital customer experience platform
Offer holistic customer service with our omnichannel customer experience platform
What is Simplify360 ?
Simplify360 is the leading digital customer experience platform. Driving millions of conversations across all non-voice channels, SimplySocial enables superior customer service with full omnichannel context. Powered by machine learning, superior AI for both agents and customers, they are at the forefront of conversation management. Simplify360 Chat Cloud is your one stop shop for all non-voice customer support services. Easily integrates with all major platforms including Salesforce, Oracle, Freshdesk, and Zendesk.
Conversation Cloud Simplify360’s Conversation Cloud is your one stop shop for all non-voice customer service. Easily integrates with all major platforms including Salesforce, Oracle, Freshdesk, and Zendesk.
Review Management Manage reviews across all placement listings such as TripAdvisor, Zomato, Google Business Reviews, Facebook, App Reviews, and eCommerce tracking. Truly omnichannel and AI-powered to reduce time spent
The best social customer service platform for your business.
Simplify360 is a digital customer engagement platform: email, chat, in-app chat, social media; social listening, analytical and analytical skills. It also supports new ecosystems such as reviews: Mobile, Locations, Instant Messaging: WhatsApp, Line, Viber, WeChat. Its USP is that CX is native first and allows brands to manage their omnichannel needs. It also provides integrated AI and chatbot solutions.
Simplify360 is one of the leading social customer service platforms for businesses.
Simplify360 is one of the leading social customer service platforms for businesses.
Simplify360 is an all-in-one social CRM software that allows users to engage with customers in real time, comes equipped with intelligent case routing capabilities, and gives users easy access to case information and details. The platform provides real-time agent performance metrics, extracts KPIs and customer service metrics such as FRT and TAT, and comes equipped with enhanced keyboard monitoring functionality.
The software is equipped with multi-level tags designed to segment social conversations, it provides users with a customizable contact management system that includes customizable customer detail fields and engagement metrics reporting. Additionally, the platform allows users to create CSAT/NPS customer surveys to collect customer feedback, is equipped with sub-query level visualization tools, and provides users with performance, competition, and benchmarking data.
We are a digital customer engagement platform: email, chat, in-app chat, social media; a full suite of social listening, analytics, and reporting capabilities. We also support new ecosystems such as reviews: Mobile, Locations, Instant Messaging: WhatsApp, Line, Viber, WeChat. Our USP is that CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. We also provide integrated AI and chatbot solutions. We are among the cheapest to own!
Simplify360 Review : Pros & Cons
Pros & Cons
When it comes to finding the right Social Media Monitoring tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Simplify360, and as you may have guessed from the title, this review will tell you more about Simplify360’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Simplify360 Pros : Key Benefits
– Effortlessly create campaigns, schedule delivery, and work with agencies and teams for workflows on your content. It also integrates seamlessly into analytics
– Review management across all placement listings such as TripAdvisor, Zomato, Google Business Reviews, Facebook, App Reviews, and eCommerce tracking. Truly omnichannel and powered by AI to reduce time spent LEARN MORE
– Gain brand insights and uncover competitor insights to improve brand reputation, plan campaigns and drive strategy
– Machine learning-based text classification and automatic content categorization based on industry, team, and custom needs
– Track reviews across all review platforms and turn them into action. Also automate review responses with ReviewAssist
– From customer-facing chatbots on social media and WhatsApp to AI to categorize content and route based on agent skills, we’ve built ML and AI into the core of Simplify360.
– Single unified platform for all your non-voice customer service needs
– Driving millions of conversations across all non-voice channels, SimplySocial enables superior customer service with full omnichannel context. With machine learning technology, superior AI for both agents and customers, we are at the forefront of conversation management.
– Gain brand insights and uncover competitor insights to improve brand reputation, plan campaigns and drive strategy
Simplify360 Cons
– Con : Not always the cheapest option : Social Media Monitoring Software average cost is $ 118,71 .
– Con : Custom integrations can come at a price.
Simplify360 Features
Here is the list of the main features of this computer software :
– business intelligence
– CRM
– API
– Brand Management
– Contact Management
– Customer Management
– Data Import
– External Integrations
– Google Apps Integration
– Multi-Account
– Notifications
– Sentiment Analysis
– Calendar Management
– Dashboard
– Data Visualization
– Feedback Management
– Multi-Site
– Scheduling
– Third-Party Plugins/Add-Ons
– SAP Integration
Main function & Pro Features
– business intelligence
– CRM
– API
– Brand Management
– Contact Management
– Customer Management
– Data Import
– External Integrations
– Google Apps Integration
– Multi-Account
– Notifications
– Sentiment Analysis
– Calendar Management
– Dashboard
– Data Visualization
– Feedback Management
– Multi-Site
– Scheduling
– Third-Party Plugins/Add-Ons
– SAP Integration
Simplify360 Integrations
Simplify360 integrates with more than 3 applications & plugins like G Suite and Google Docs (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Simplify360 integrations
– G Suite
– Google Docs
Simplify360 Pricing
The Simplify360 pricing plan starts from $ 349 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Simplify360 offers several pricing plans :
– Simplify360 : $ 349,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Simplify360 | Start | Professional | Enterprise | Premium |
| $349,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 349,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Simplify360 is a cloud-based Social Media Monitoring platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
simplify360 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : +1 (512) 539-0360
Training options : …
Industry & Customers
Who use Simplify360 ?
This software package is tailored to business needs : Public Administration, Large Company, SME …
This web-based application is recommended for trades : PR, Marketing, Multimedia …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Toyota, TVS, MTV, max, ola …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Simplify360 Screenshots & Images : UI, dashboard …
Simplify360 Business Software Pricing
Simplify360 Features & Overview
Simplify360 Screenshot
Simplify360 Screenshot
Videos
Video #1
Video #2
Simplify360 Reviews
Here is our opinion on Simplify360 : this is a great social media monitoring software to recommend .
Simplify360 User Reviews & Ratings
Online and customer reviews of Simplify360 software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 5/5
Functionality : 5/5
Usefulness : 5/5
Ease of use : 5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 6820 followers on LinkedIn
Your Customer Review on Simplify360
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Simplify360 ? What is your likelihood to renew ?
FAQs
Why use a Social Media Monitoring Software ?
Social media monitoring software provides functionality to listen, track and collect relevant content across a wide range of social media to identify trends, track competitors and understand customer sentiment. Social media monitoring tools allow marketers to personalize content for users, identify opinion leaders or influencers, and respond to positive or negative mentions.
According to various sources, most used business software are : Topsy (market share : 0,20%), Sendible (0,10%), Crimson Hexagon (0,10%), Clarabridge (0,10%)
Main functions are : Social Media Monitoring, Social media analysis, Social media content curation, Social Media Management Suite, Content Library, Filtering keywords
Main characteristics are : adobe social, social media integration, Social CRM, Social Customer Service, CustServ, Social Care, ORM, Social Listening, Competitor Benchmarking
Social Media Monitoring Software Average Price : from $ 19,00 to $ 299,00 with an average price of $ 118,71 . We have identified more than 96 competitors on the market.
Social Media Monitoring Software Review
Company details
Developed by SIMPLIFY360, Inc. (@simplify360 on Twitter)
HQ location : India
Founded in 2009 by Laxmi Khatiwada
Total revenue : $54.0M
Industry : B2B SaaS company
Software Category : Social Media Software > Social Media Management Software > Social Media Monitoring Software
Schema : SoftwareApplication > SocialNetworkingApplication
Tags : SocialCRM | Social Customer Service | CustServ | Social Care | ORM | Social listening | Comparative analysis of competitors …
Website : visit simplify360.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Simplify360 is independent in order to highlight the strengths and weaknesses of this Social Media Monitoring Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Simplify360 Alternatives
If you’re understanding the drawbacks and you’re looking for a Simplify360 alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Simplify360 Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SIMPLIFY360 | $ | Per month / user | Yes |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Simplify360
– Statuspage
– HelpWire
– Ameyo Remote Contact Center Software
– ChurnZero
– Gainsight
– Smith ai Virtual Receptionists
– Sendible
– Social Report
– Buzzlogix
– NUVI
You can also take a look at other business apps, like our Skuiq review and our Deskle review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Social Media Software and Social Media Management Software to find out which one is right for your needs. Discover how these Social Media Monitoring Software compare to Simplify360 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
