SympoQ
SympoQ : Reviews, Pricing, Features & Alternatives
$79.00
SympoQ is an Operations Management Software. Price : $79 (free trial available). Review SympoQ : Overview & Pricing
SympoQ Overview : Features, Pricing, Reviews & Alternatives
SympoQ is an Operations Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
SympoQ is listed as a Operations Management Software for companies and is used for IT Management, Productivity …
SympoQ price starts from $ 79 per user and per month (free trial available).
AI-powered help desk software for agile teams and startups, designed to manage and automate customer service and support activities from one place.
Automated Help Desk
What is SympoQ ?
Designed for customer service teams as well as customers, SympoQ is an intuitive and flexible help desk system designed to manage and automate customer service and support activities from a single location. SympoQ can be set up and running in less than 10 minutes thanks to its flexible and easy-to-use setup. With SympoQ, your customer service benefits from a robust support system that keeps your customers informed and in control of their issues. It allows you to take customer requests and assign them to the appropriate functional area or agents for follow-up. SympoQ’s customer portal can be accessed 24/7 with self-service capabilities. Customers can search the knowledge base for solutions without having to contact the help desk. The portal enriches customer experiences and results in increased customer loyalty. SympoQ can be customized to your business profile to provide solutions that can meet complex requirements without becoming cumbersome. Appearance and location, email templates, all are customizable. You can even set a public or private location, choosing between an internal or external help desk based on your customers and support processes.
Back-end features allow customers and agents to submit and track support tickets through a common messaging service without knowing what’s behind the scenes. Every email that comes in, whether it’s a new message or a reply, is transparently stored in the ticket database.
When used as a front-end support system, customers and agents can access a dedicated portal with custom design, options, and data needed to manage requests and tickets based on their roles and permissions.
SympoQ is intuitive and flexible help desk software designed to help manage help desk processes with a 360¡ view of customer service and support activities. It is designed for teams and businesses looking to improve the way they service and support their customers.
An easy-to-use online help desk system with email billing features designed to manage and automate customer support activities from one place.
SympoQ Review : Pros & Cons
Pros & Cons
When it comes to finding the right Operations Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is SympoQ, and as you may have guessed from the title, this review will tell you more about SympoQ’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
SympoQ Pros : Key Benefits
– Issuance of tickets by email
– Process automation
– Integrated ticket actions
– Planned Escalations
– Email templates
– Analytical reports
– Client Portal
– Multilingual
– AI recommendation for solution
– Shared inboxes with permissions
SympoQ Cons
– Con : Custom integrations can come at a price.
SympoQ Features
Here is the list of the main features of this computer software :
– Helpdesk
– Macros (Templated Responses)
– API
– Known Issue Management
– Data Export
– Automated Routing
– Email Integration
– Live Chat
– Multi-User
– Multi-Channel Communication
– Scheduling
– Community Forums
– Contact Management
– Document Storage
– Customer Management
– Knowledge Base
– Data Import
– Alerts (Escalation)
– Notifications
– Incident Management
Main function & Pro Features
– Bug Tracking
– Customizable Branding
– Dashboard
– Ticket Management
– Contract (SLA Management)
– Self Service Portal
– Social Media Integration
– Surveys & Feedback
SympoQ Integrations
SympoQ may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
SympoQ Pricing
The SympoQ pricing plan starts from $ 79 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
SympoQ offers several pricing plans :
– Concept : $ 0,00 per user / per month
– Team : $ 79,00 per user / per month
– Premium : $ 325,00 per user / per month
– Enterprise : –
– Premium : –
| Concept | Team | Premium | Enterprise | Premium |
| $0,00 | $79,00 | $325,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
SympoQ Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : Freemium
Starting price : $ 79,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
SympoQ is a cloud-based Operations Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
sympoq is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Arabic, Spanish, Portuguese, Spanish, Portuguese, Dutch, Arabic …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use SympoQ ?
This software package is tailored to business needs : Freelancer, SME, Startup …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
SympoQ Screenshots & Images : UI, dashboard …
SympoQ Business Software Pricing
SympoQ Features & Overview
SympoQ Screenshot
Videos
This video is no longer available
SympoQ Reviews
Here is our opinion on SympoQ : this is a simple operations management software to test .
SympoQ User Reviews & Ratings
Online and customer reviews of SympoQ software are quite plentiful and overall medium :
Overall rating : 2,9/5
Value for money : 2,9/5
Functionality : 2,9/5
Usefulness : 2,9/5
Ease of use : 2,9/5
User rating Excellent : 10%
User rating Very Good : 50%
User rating Average : 30%
User rating Poor : 10%
User rating Terrible : 0%
Popularity on social networks : 104 followers on LinkedIn
Your Customer Review on SympoQ
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend SympoQ ? What is your likelihood to renew ?
FAQs
Why use a Operations Management Software ?
Enterprise Operations software helps automate the day-to-day administrative and business functions that keep your business running smoothly, such as: Invoicing, Contact Management, Employee Management, Order and Inventory Management, Task and Time Tracking. time. Business Operations software helps manage a business in all its aspects.
According to various sources, most used business software are : Blackbaud (market share : 35,40%), YourMembership (31,40%), Lectora (6,40%), Schoology (1,70%), Infinite Campus (1,30%), Knewton (0,10%)
Main functions are : Accounting, Content management, Customer relationship management, Human ressources, Inventory management, Marketing and Sales
Main characteristics are : eRP, eRP, Cash flow optimization, Standard dashboards, Company management, Management of all contacts, Order tracking, Accounting, Employee management, Customer Fleet control, Simplification and security of invoicing, eRP, Cars – Garages, Workshops, Wood industry, Industrial carpentry, Agro-food, Clothing & Textile, Building, SAAS software, Commercial sales, training management software, Mandatory display, Single document, collective agreement, labour law, labour codes, mandatory registers, Information Legal, Legal Advice
Operations Management Software Average Price : from $ 4,40 to $ 595,00 with an average price of $ 223,54 . We have identified more than 14850 competitors on the market.
Operations Management Software Review
Company details
Developed by SYMPOQ, Inc. (@SympoQ on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Operations Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit sympoq.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on SympoQ is independent in order to highlight the strengths and weaknesses of this Operations Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
SympoQ Alternatives
If you’re understanding the drawbacks and you’re looking for a SympoQ alternative, there are more than 290 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare SympoQ Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SYMPOQ | $79 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to SympoQ
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
– Help Scout
– Ebp Batiment
– Rdv360
– Turbopilot
– Cem Xnet Apps
Free Alternatives to SympoQ
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Devolutions Password Server review and our DNScapy review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software to find out which one is right for your needs. Discover how these Operations Management Software compare to SympoQ when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
