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TeamViewer : Reviews, Pricing, Features & Alternatives

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TeamViewer is a Video Conferencing Software. Price : $32 (free trial available). Review TeamViewer : Overview & Pricing

9.4 Expert Score
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TeamViewer Overview : Features, Pricing, Reviews & Alternatives

TeamViewer is a Video Conferencing Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

TeamViewer is listed as a Video Conferencing Software and Collaboration Software for companies and is used for Online Meeting, Video Conferencing, Remote Desktop, Web Conferencing …

TeamViewer price starts from $ 31,9 per user and per month (free trial available).

TeamViewer is a remote control, desktop sharing and file transfer solution that works behind any firewall and NAT proxy.

Solutions for a safe and connected workplace

TeamViewer is a remote assistance, remote access, and online meeting management software that supports remotely rebooting, printing, and setting up your computer, etc.

What is TeamViewer ?

TeamViewer is online meeting management, remote access, and remote support software designed to keep people and devices connected. allowing users to access their office PC from the road, hold video conferences across town, and share their screen for remote support from the other side of the world. As a cross-platform and multilingual solution, TeamViewer gives users the flexibility to run on a wide range of devices and operating systems in more than 30 different languages.

This software is primarily developed for computer-related use. It is a support, collaboration and remote work solution for desktop and mobile devices, compatible with Windows, MacOS, Linux, Android, iOS, Chrome OS and BlackBerry OS. Except for remote control and online meetings, TeamViewer also offers chat, file transfer, remote audio and video, VoIP, and session recording.

TeamViewer successfully manages meetings and presentations, allowing users to communicate interactively and efficiently with just a few clicks. When it comes to business use, this platform’s customer base consists of SMBs and large enterprises, including Fortune 500 companies. TeamViewer is available in almost all countries, in more than 30 languages.

TeamViewer AG is a global remote connectivity platform. It allows users to connect with anyone, anything, anywhere, anytime. TeamViewer provides secure remote access, support, control, and collaboration capabilities for online devices of all kinds and helps businesses of all sizes realize their full digital potential.

TeamViewer is software designed to connect remote computers, mobile phones or servers with each other. Its reliable features allow you to solve your customers’ problems from your premises without having to physically access them. It supports video conferencing and messaging from all over the world as it can support more than 30 languages. It is ideal for all end-to-end coding activities. However, with TeamViewer, you must be connected to the cloud to access various remote support features. However, this is not required for staff in the same facility. Applicable to all types and sizes of businesses, you can access support for antimalware, online collaboration, and website monitoring systems. Once you purchase the software and pay according to the subscription fee, you will get a free trial and app version. After setting up the TeamViewer software, you will have the opportunity to enjoy instant messaging features including: service cases easily, allowing you to meet the needs of your customers. The software is compatible with various versions of Windows, Android, and smartphones, enhancing its ease of use and convenience.

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing, and file transfer between computers.

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing, and file transfer between computers.

Your proprietary software for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.

The TeamViewer platform is a powerful and highly accessible tool that allows its users to connect to multiple workstations remotely. It is popular with users, from individuals to large corporations, as it allows them to do anything from managing complex IT infrastructures to fixing a single customer’s computer without having to go on site. TeamViewer is great for desktop sharing, remote control, and file transfer, and will easily work behind any Nat proxy firewall. Unlike other apps where control runs in a one-way street, control can be passed from one person to another. TeamViewer offers several security features, including end-to-end AES encryption and brute force protection.

TeamViewer is a remote access and remote assistance tool that allows a user to temporarily take control of a machine that is not their own. It is widely used to carry out computer repairs without having to move or make a phone call. The tool allows you to perform remote installations, but also to access files and documents on the target device in a completely secure way. TeamViewer offers various features such as:

TeamViewer Review

TeamViewer Review : Pros & Cons

Pros & Cons

When it comes to finding the right Video Conferencing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is TeamViewer, and as you may have guessed from the title, this review will tell you more about TeamViewer’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

TeamViewer Pros : Key Benefits

– TeamViewer is available in more than 30 languages and supports international keyboards.

– Remote support

– Instant messaging functionality includes group chats, web chats, offline messaging, chat history, persistent group chats, and customer-initiated chat from service requests.

– remote administration

– Manage devices with policy-based settings and view essential device information, even when offline.

– See and talk to multiple participants simultaneously on a single video call and share a computer screen at any time.

– group share

– Manage and track incoming tickets with TeamViewer servicecamp, the integrated service desk.

– remote printing

– session handover

TeamViewer Cons

– Con : Custom integrations can come at a price.
 

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TeamViewer Features

Here is the list of the main features of this computer software :

– Live Chat
– API
– Access Controls/Permissions
– Alerts/Notifications
– Assignment Management
– Attendee Management
– Calendar Management
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Contact Management
– Diagnostics Tools
– Document Management
– Drag & Drop
– File Sharing
– File Transfer
– Internal Meetings
– Live Chat
– Meeting Management

Main function & Pro Features

– Live Chat
– API
– Access Controls/Permissions
– Alerts/Notifications
– Assignment Management
– Attendee Management
– Calendar Management
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Contact Management
– Diagnostics Tools
– Document Management
– Drag & Drop
– File Sharing
– File Transfer
– Internal Meetings
– Live Chat
– Meeting Management

TeamViewer Integrations

TeamViewer integrates with more than 1 applications & plugins like Zendesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 TeamViewer integrations

– Zendesk

TeamViewer Pricing

The TeamViewer pricing plan starts from $ 31,9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

TeamViewer offers several pricing plans :

– Business License : $ 31,90 per user / per month
– Premium License : $ 59,90 per user / per month
– Corporate License : $ 129,90 per user / per month
– Enterprise : –
– Premium : –

Business License Premium License Corporate License Enterprise Premium
$31,90 $59,90 $129,90
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

TeamViewer Pricing Plan

TeamViewer Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 31,90
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

TeamViewer is a cloud-based Video Conferencing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

teamviewer is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +49 7161 305898581

Training options : Documentation, In Person, Live Online, Videos …

Industry & Customers

Who use TeamViewer ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom …

This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …

This cloud software is used in the sectors : Software, Information Technology and Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Dorian Drake International, Eventlink, Metropolitan Opera Association, The Delta Group, Edisonlearning, Qiwi, Socialbakers …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Leader in Remote Support software, Most Worthy Remote Access software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)

TeamViewer Screenshots & Images : UI, dashboard …

TeamViewer Review

TeamViewer Business Software Pricing

TeamViewer Features

TeamViewer Features & Overview

TeamViewer Screenshot

TeamViewer Screenshot

TeamViewer Screenshot

TeamViewer Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

TeamViewer Reviews

Here is our opinion on TeamViewer : this is an excellent video conferencing software to know .

TeamViewer User Reviews & Ratings

Online and customer reviews of TeamViewer software are quite plentiful and overall very positive :

Overall rating : 4,7/5

Value for money : 4,3/5
Functionality : 4,5/5
Usefulness : 4,15/5
Ease of use : 4,5/5

User rating Excellent : 84%
User rating Very Good : 7%
User rating Average : 1%
User rating Poor : 1%
User rating Terrible : 7%

The main benefits of TeamViewer are its general ease of use, mobile support and flexibility. This is what you can expect when you implement TeamViewer:

Popularity on social networks : 34531 followers on LinkedIn

Your Customer Review on TeamViewer

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend TeamViewer ? What is your likelihood to renew ?
 

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FAQs

Why use a Video Conferencing Software ?

Video conferencing (meeting – conf call) software provides a platform with which organizations can host meetings with participants who are in multiple separate locations. Videoconferencing software allows you to organize online conferences, online meetings, conf calls.

According to various sources, most used business software are : TeamViewer (market share : 31,80%), Adobe Connect (20,50%), Skype (13,80%), Zoom (10,70%), Citrix Gotomeeting (2,50%), Blackboard Collaborate (1,60%), Cisco TelePresence (0,90%), Cisco Jabber (0,80%), Saba Cloud (0,80%), Google Hangouts (0,70%), Join.me (0,60%), GoToWebinar (0,50%), Appear.in (0,50%), InterCall (0,30%), Arkadin (0,10%), AnyMeeting (0,10%), Pexip (0,10%), ReadyTalk (0,10%)

Main functions are : Screen sharing, Virtual Whiteboard, Registration, In-app chat, Calendar integration, Quality of service

Main characteristics are : Video conferencing, anonymous email, anonymous email, chat clients, chat rooms, group chat, no install, no registration, progressive web app, randomly generated, video chat, web based, webcam chat, webrtc, nickname spontaneous, stickers, anonymity, anonymous network, random nickname, anonymous chat, anonymity, group chat, no installation, registration not required, stickers, progressive web app, web-based, webRTC, video conferencing, online meeting

Video Conferencing Software Average Price : from $ 4,90 to $ 199,00 with an average price of $ 67,35 . We have identified more than 187 competitors on the market.

Video Conferencing Software Review

Video Conferencing Software Review

Company details

Developed by TEAMVIEWER, Inc. (@TeamViewer on Twitter)
HQ location : USA
Founded in 2005 by Oliver Steil
Total revenue : $478.3M

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Video Conferencing Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit teamviewer.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on TeamViewer is independent in order to highlight the strengths and weaknesses of this Video Conferencing Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

TeamViewer Alternatives

If you’re understanding the drawbacks and you’re looking for a TeamViewer alternative, there are more than 71 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare TeamViewer Pricing Against Competitors

Software Starting Price Billed Free Trial
TEAMVIEWER $ Per month / user Yes
ZOOM $10 Per month / user Yes
AIRDROID BUSINESS $100 Per month / user No
MICROSOFT TEAMS $4 Per month / user No
LOGMEIN PRO $30 Per month / user Yes
VNC CONNECT $ Per month / user Yes
ANYDESK $9,9 Per month / user Yes
RESCUEASSIST $55 Per month / user Yes
BEYONDTRUST REMOTE SUPPORT $2097 Per month / user Yes
LOGMEIN RESCUE $108,25 Per month / user Yes

 

Top 10 Alternatives & Competitors to TeamViewer

– AnyDesk
– Join me
– GoToMeeting
– Webex
– ConnectWise Control
– Zoho Assist
– ManageEngine Remote Access Plus
– VNC Connect
– LogMeIn
– Splashtop

Free Alternatives to TeamViewer

– VNC Connect
– ISL Online
– Zoho Assist

SaaS alternatives

GoToMeeting : It is an online meeting, desktop sharing, and video conferencing software package that allows the user to meet with other computer users, clients, or colleagues over the Internet in real time.

Zoom : Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chat in one easy-to-use platform. Our solution provides the best video, audio, and screen sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Skype : Skype text, voice and video make it easy to share experiences with the people you care about, wherever they are.

Discord : Discord is a free modern voice and text chat app for gaming groups. Our robust cloud-based Erlang backend incorporates DDoS protection with automatic server failover.

Google Meet : It’s the business version of Google’s Hangouts platform and is suitable for businesses of all sizes. Allows users to dial phone numbers to access meetings, allowing users with a slow Internet connection to dial.

You can also take a look at other business apps, like our Basecamp review and our Jira review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Video Conferencing Software compare to TeamViewer when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Video Conferencing Software

 

9.4Expert Score
TeamViewer Review
TeamViewer is an excellent video conferencing SaaS software to know for your company or business.
Ease of use
9.4
Functionnality
9
Integrations
8.6
Customer support
9
Value for money
8.3
PROS
  • TeamViewer is available in more than 30 languages and supports international keyboards.
CONS
  • Custom integrations can come at a price
TeamViewer
TeamViewer

$31.00

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