Teckst
Teckst : Reviews, Pricing, Features & Alternatives
Teckst is a SMS Software (free trial available). Review Teckst : Overview & Pricing
Teckst Overview : Features, Pricing, Reviews & Alternatives
Teckst is a SMS Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Teckst is listed as a SMS Software and Business Phone Systems Software for companies and is used for Customer Service, SMS Marketing, Live Chat, Customer Support …
Teckst prices are available on demand (free trial available).
Teckst is a cloud-based SMS marketing tool and two-way text messaging solution designed for contact centers and customer service companies.
What is Teckst ?
Teckst is a cloud-based SMS and text marketing solution for contact centers and customer service businesses with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, ticket status tracking capabilities, desktop and audio notifications, single sign-on, and Suite . Teckst offers an interactive platform that enables real-time person-to-person communication between brands and their customers. Once the app is integrated into the user’s CRM, it allows them to respond directly to mobile and SMS messages as part of their current workflow. The application allows users to select and send messages from a predefined message database. This platform also allows customers to connect with their customer service provider through Facebook Messenger, WeChat, SMS/MMS, etc. Users can organize and track metrics using the chat tags feature.
Teckst enables businesses to build one-on-one relationships with their customers by facilitating real-time business text messaging. The Teckst platform seamlessly integrates with Zendesk, Salesforce, Oracle, SAP, FreshDesk, SugarCRM, and more.
Teckst Review : Pros & Cons
Pros & Cons
When it comes to finding the right SMS tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Teckst, and as you may have guessed from the title, this review will tell you more about Teckst’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Teckst Pros : Key Benefits
– Allow customers to communicate with sales agents on their most used channels (SMS/text, Facebook Messenger, WhatsApp, Call-to-text).
– Teckst integrates with familiar systems like Zendesk, Oracle, Microsoft Dynamics and more.
– Teckst makes it quick and easy for agents to answer questions to facilitate sales and keep visitors from leaving your website.
– Teckst updates cases and contacts in real time, giving agents full visibility into customer history.
– It allows users to capture what their customers are asking for and what their buying journey is so they can respond accordingly.
Teckst Cons
– Con : Not always the cheapest option : SMS Software average cost is $ 8 .
– Con : Custom integrations can come at a price.
Teckst Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Alerts / Escalation
– Alerts/Notifications
– Auto-Responders
– CRM
– Call Center Management
– Canned Responses
– Chat/Messaging
– Communication Management
– Contact Management
– Customer Database
– Customer History
– Customizable Branding
– Email Management
– Feedback Management
– Geotargeting
– Help Desk Management
– Inbox Management
– Interaction Tracking
Main function & Pro Features
– MMS
– Mass Texting
– Mobile Access
– Mobile Keywords
– Multi-Channel Communication
– Proactive Chat
– Queue Management
– Real-time Consumer-facing Chat
– Reporting/Analytics
– Search/Filter
– Website Integration
– Self Service Portal
– Workflow Management
– Shortcodes
– Single Sign On
– Social Media Integration
– Support Ticket Management
– Surveys & Feedback
– Tagging
– Third Party Integrations
Teckst Integrations
Teckst integrates with more than 9 applications & plugins like Zendesk, Freshdesk and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Teckst integrations
– Salesforce Sales Cloud
– Freshdesk
– Zendesk
– Salesforce Service Cloud
– Help Scout
– SAP Business One
– SugarCRM
– Oracle Service
– Scout
Teckst Pricing
The Teckst pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Teckst offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Teckst is a cloud-based SMS platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
teckst is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Teckst ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Administrative, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
Teckst Screenshots & Images : UI, dashboard …
Teckst Business Software Pricing
Teckst Features & Overview
Teckst Screenshot
Videos
This video is no longer available
Teckst Reviews
Here is our opinion on Teckst : this is a great sms software to recommend .
Teckst User Reviews & Ratings
Online and customer reviews of Teckst software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Teckst
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Teckst ? What is your likelihood to renew ?
FAQs
Why use a SMS Software ?
Professional texting software is a platform that allows you to send bulk text messages to large audiences at once.
According to various sources, most used business software are : Zipwhip (market share : 2,00%), OpenMarket (0,60%), Infobip (0,20%)
Main functions are : Recipient management, Multiple recipients, IOS and Android app, Zapier SMS integration, Secured access, Send text to your staff or customers.
Main characteristics are : IOS and Android application, Zapier SMS integration, Secure access, send text to your staff or customers., send SMS by email, SMS chat, SMS reception, Social collaboration, instant messaging, project management, document management, software task management, Cloud
SMS Software Average Price : from $ 8,00 to $ 8,00 with an average price of $ 8,00 . We have identified more than 33 competitors on the market.
SMS Software Review
Company details
Developed by TECKST, Inc. (@teckstco on Twitter)
HQ location : USA
Founded in 2013 by Matt Tumbleson
Total revenue : $1000000
Fundings : € 2_500_000
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > SMS Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit teckst.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Teckst is independent in order to highlight the strengths and weaknesses of this SMS Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Teckst Alternatives
If you’re understanding the drawbacks and you’re looking for a Teckst alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Teckst
– Quiq Messaging
– Intercom
– User
– Prompt io
– nixi1
– TextMagic
– Teckst
– Avochato
– Zingle
– SendHub
You can also take a look at other business apps, like our Aprio review and our VideoAsk review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these SMS Software compare to Teckst when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
