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Tenfold : Reviews, Pricing, Features & Alternatives
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Tenfold is a Call Tracking Software. Review Tenfold : Overview & Pricing

9.6 Expert Score
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Tenfold Overview : Features, Pricing, Reviews & Alternatives

Tenfold is a Call Tracking Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Tenfold is listed as a Call Tracking Software and Business Phone Systems Software for companies and is used for Customer Service, Telephony, Application Development, Sales Enablement …

Tenfold prices are available on demand .

Tenfold improves business workflow with easier outbound calls, better relationship tracking, follow up? task creation and analysis.

Have better conversations with customers

What is Tenfold ?

By connecting your phone system to your CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like popup, unified customer profile, click-to-dial, automatic call recording, and local presence, Tenfold enables better conversations with customers. Through integration with more than 100 phone systems, including Cisco, Avaya and Genesys, customers enjoy a faster return on investment because there is no need to remove or replace legacy computing.

Tenfold is a mobile game designed primarily for iPhone users. The game is available on the App Store. The motto of the game is twenty seven numbers, endless puzzles. The gameplay of Ten Times is very similar to the popular paper and pencil game Sudoku. The game presents you with a grid filled with random numbers and the goal of the game is to match all the numbers. You have finished the game when you have a completely empty grid. The game is for people who love classic pen and paper games like Sudoku.

Callinize Inc., doing business as Tenfold, develops a cloud-based revenue performance platform that increases connections, improves conversions, and drives retention throughout the customer lifecycle.

Tenfold is an application to improve the performance of sales, marketing and customer relationship management. This solution is designed to seamlessly integrate with popular customer relationship management systems and phone systems, including Salesforce, Freshdesk, HubSpot, Asterisk, and Mitel. The…

Tenfold is a business performance app that dramatically improves your sales, marketing, and CRM capabilities. This solution is designed to seamlessly integrate with the most popular CRM and phone systems, including Salesforce, Freshdesk, HubSpot, Asterisk, and Mitel, to name a few.

Tenfold digs deep into your business history and consolidates all data , including sales, service, and marketing in a universal data layer (UDL) that users can access in real time. All touchpoints and interactions with your customers, such as work calls, emails, text messages, and chats, are captured, and you don’t have to do any manual work.

Tenfold Customers Video

Tenfold’s solution enables companies to drill down into their business history and aggregate all data, including sales, service and marketing, and provides a unified view of the customer that users can access in real time. All customer touchpoints and interactions are captured in your existing CRMs, such as business calls, emails, texts and chats, reducing the need for manual data entry. The product aims to solve the problem of callers repeatedly having to provide account information, or long waits while representatives take the time to look up basic information. With Tenfold, anyone who interacts with a customer can easily access a unified view of previous engagements, actions, conversations and more with that particular customer, enabling them to respond quickly and take decisive action to ensure customer satisfaction, more opportunities commercial and better business growth. Tenfold integrates with many CRM and phone systems including Salesforce, Microsoft Dynamics, Avaya, Cisco, and Genesys. Improve customer satisfaction and customer experience

Tenfold’s solution enables companies to drill down into their business history and aggregate all data, including sales, service and marketing, and provides a unified view of the customer that users can access in real time. All customer touchpoints and interactions are captured in your existing CRMs, such as business calls, emails, texts and chats, reducing the need for manual data entry. The product aims to solve the problem of callers repeatedly having to provide account information, or long waits while representatives take the time to look up basic information. With Tenfold, anyone who interacts with a customer can easily access a unified view of previous engagements, actions, conversations and more with that particular customer, enabling them to respond quickly and take decisive action to ensure customer satisfaction, more opportunities commercial and better business growth. Tenfold integrates with many CRM and phone systems including Salesforce, Microsoft Dynamics, Avaya, Cisco, and Genesys. Improve customer satisfaction and customer experience

Tenfold Review

Tenfold Review : Pros & Cons

Pros & Cons

When it comes to finding the right Call Tracking tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Tenfold, and as you may have guessed from the title, this review will tell you more about Tenfold’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Tenfold Pros : Key Benefits

– Easy implementation

– Integration with major phone systems like Avaya, Nice InContact, Cisco, Genesys, RingCentral, etc.

– Increased productivity

– Integration with leading CRMs like Salesforce, Dynamics, ServiceNow, Zendesk, Tier1, Oracle NetSuite, SugarCRM, and Bullhorn

– Tenfold works seamlessly with CRMs so you benefit immediately without having to change your current IT infrastructure.

– Excellent customer experience

– Click to compose

– Eliminate inefficient tasks that plague many customer service teams. With Tenfold, sales, support and service teams use their time to focus on customers and prospects instead of spending part of the day on administrative tasks.

– Make better business decisions

– automatic call log

Tenfold Cons

– Con : Not always the cheapest option : Call Tracking Software average cost is $ 166,5 .
– Con : Custom integrations can come at a price.
 

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Tenfold Features

Here is the list of the main features of this computer software :

– Workflow
– CRM
– Business management
– API
– Activity Dashboard
– Activity Tracking
– Appointment Management
– Blended Call Center
– By-Extension Reporting
– CRM
– Call Center Management
– Call Duration
– Call Logging
– Call Management
– Call Monitoring
– Call Recording
– Caller ID
– Campaign Management
– Channel Management
– Collaboration Tools

Main function & Pro Features

– Workflow
– CRM
– Business management
– API
– Activity Dashboard
– Activity Tracking
– Appointment Management
– Blended Call Center
– By-Extension Reporting
– CRM
– Call Center Management
– Call Duration
– Call Logging
– Call Management
– Call Monitoring
– Call Recording
– Caller ID
– Campaign Management
– Channel Management
– Collaboration Tools

Tenfold Integrations

Tenfold integrates with more than 20 applications & plugins like Zendesk, HubSpot Marketing Hub and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Tenfold integrations

– Salesforce Sales Cloud
– HubSpot Marketing Hub
– Zendesk
– Keap
– Bullhorn ATS & CRM
– NetSuite
– 3CX
– Vonage Business Communications
– SugarCRM
– ConnectWise Manage
– Asterisk
– Propertybase Salesforce Edition
– Zendesk
– Asterisk
– Mitel Virtual Solutions
– Salesforce Sales Cloud
– ShoreTel
– FreshDesk
– HubSpot
– Salesforce

Tenfold Pricing

The Tenfold pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Tenfold offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Tenfold is a cloud-based Call Tracking platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

tenfold is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Portuguese …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : 41 55 99 11 70

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use Tenfold ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom …

This web-based application is recommended for trades : Administrative, Marketing, Sales …

This cloud software is used in the sectors : Software …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Univera, Deverell Smith, Action On Hearing Loss, National Council On Aging, Kaseya Limited …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)

Tenfold Screenshots & Images : UI, dashboard …

Tenfold Review

Tenfold Business Software Pricing

Tenfold Features

Tenfold Features & Overview

Tenfold Screenshot

Tenfold Screenshot

Tenfold Screenshot

Tenfold Screenshot

Videos

Video #1

YouTube video

 

Tenfold Reviews

Here is our opinion on Tenfold : this is a great call tracking software to recommend .

Tenfold User Reviews & Ratings

Online and customer reviews of Tenfold software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,6/5
Functionality : 4,5/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

The main benefits of Tenfold are customer intelligence, gamification and call history exploration. Keep reading to understand better.

Popularity on social networks : 2560 followers on Twitter

Your Customer Review on Tenfold

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Tenfold ? What is your likelihood to renew ?
 

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FAQs

Why use a Call Tracking Software ?

Phone call tracking and analysis software is a set of tools that gives businesses insight into why customers are calling.

According to various sources, most used business software are : CallRail (market share : 37,30%), Marchex (32,40%), Marchex Call Analytics (6,10%), Tenfold (3,20%), ResponseTap (2,20%), Invoca (1,10%), Infinity Call Tracking (1,00%), Freespee (0,80%), NICE Systems (0,40%), Mediahawk (0,40%), Talkdesk (0,30%), Ruler Analytics (0,30%), Calltracks (0,20%), eGain (0,20%), Ringostat (0,20%)

Main functions are : Tracking numbers, Automatic call distribution, Software integrations, API access, Call reports, Call recording

Main characteristics are : Hot Prospector, Contact Manager, No Ringer Voicemail, Auto Dialer, Powerful Dialer, Mass Sending, Sales Dialer, SMS Marketing, Call Tracking, Conversion Rate Optimization, Help Desk, Mass Marketing, Manager Phone Number, Sales Management, Sales Tracking, Telemarketing, Auto Dial, Auto Dial, Call Tracking, Forms Tracking, Mobile App, Pre-Built Connectors, Budget Tracking, Campaign Tracking, Call Tracking, White Label, Layout place and white glove service

Call Tracking Software Average Price : from $ 25,00 to $ 560,00 with an average price of $ 166,50 . We have identified more than 101 competitors on the market.

Call Tracking Software Review

Call Tracking Software Review

Company details

Developed by TENFOLD, Inc. (@growtenfold on Twitter)
HQ location : USA
Founded in 2014 by Jeff Cotten
Total revenue : $3.2M
Fundings : $34.7M

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Tracking Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit tenfold.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Tenfold is independent in order to highlight the strengths and weaknesses of this Call Tracking Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Tenfold Alternatives

If you’re understanding the drawbacks and you’re looking for a Tenfold alternative, there are more than 27 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Tenfold

– Bitrix24
– Ricochet360
– ClickPoint
– Efficy CRM
– PhoneBurner
– Infobip
– Super Receptionist
– Kaleyra
– SuperReceptionist
– Servetel

You can also take a look at other business apps, like our CATS Applicant Tracking review and our Right Signature review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Tracking Software compare to Tenfold when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Call Tracking Software

 

9.6Expert Score
Tenfold Review
Tenfold is a great call tracking SaaS software to recommend for your company or business.
Ease of use
9.6
Functionnality
9
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Easy implementation
CONS
  • Not always the cheapest option
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